Hyatt Yogyakarta REVIEW - MASTER THREAD
Dec 31, 2017, 8:12 am
#31
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Jan 1, 2018, 7:41 pm
#32
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
Jan 1, 2018, 8:54 pm
#33
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Jan 2, 2018, 2:40 pm
#34
Join Date: Feb 2008
Posts: 939
Also did a 3 night stay here last week (and yes I was awoken by morning prayer call too but I expected that) and have very mixed feelings. I booked a standard room on points at 5k, good deal but consistent with cash rates more or less. I applied an Explorist club upgrade to the reservation and expected a club room. Yes I know that according to WOH rules, club award means or can mean club access only not club room but in my experience using the awards from my account and my wife's account this past year other properties have always put us in a club room. Anyway instead of Club I was "upgraded" from Standard to a Deluxe room- which is really nasty. Old, dirty furniture, smallish (almost impossible to fit in the extra bed we requested) and an ancient, ugly, I-don't-wanna-touch-any-surface-with-my-body kind of a bathroom, with ancient, cracked, grotty subway tile and a one-piece tub shower. I think the walk-out porch (which is nice) is the only difference between that and the standard room, but trust me, you don't want this room. Anyway so when I get to the hotel (at normal checkin time) they keep sending me to a sofa for welcome juice saying they are working on our paperwork and will be right with us- but this goes on for like half an hour. Then another half an hour trying to get them to understand I am using a Club upgrade (which I had called both WOH and the hotel directly about well in advance to be sure it was applied). Then when we finally get to our "deluxe" room, aside from being a subpar room, there are no bath towels, robes or slippers and the Internet doesn't work with our credentials. So I spend the next hour raising a stink and trying to get hold of a manager, who eventually agrees to move us to a club room. The club room is much nicer-- still old but a little larger, with a nice marble bathroom with separate shower and bath, looks like it was renovated maybe 5-10 years ago vs the other room that looks like it was circa the Brady Bunch era. Anyway so it was a rough start but the lounge turned out to be quite nice, and the breakfast buffet (included w the Club room I guess or the upgrade or for Explorist or because I was a squeaky wheel) was phenomenal, best one we had in two week trip in S.E. Asia. A lot of delicious local delicacies, which to me is the key to a great breakfast. The western items were average but the Indonesian ones were excellent. The grounds are indeed beautiful and one of the main reason we chose the hotel. But they are not too well maintained, for example the trail that we used for morning runs is deteriorating and slippery in spots and not well marked. And the pools are lovely- if you manage to find a time to use them. They close down at 6:00 p.m., so if you are out during the day seeing the temples- which are the main reason to be in Yogya- by the time you get home they will be closed and it will be dark. They have lighting but don't turn it on. The lounge staff actually told me that we could use the pools after 6 p.m. and that lights would go on automatically- but they don't. As a result there were maybe a dozen guests in and around the pools in total darkness, really bizarre and unsafe. When we arrived slightly after 6:00 the pool attendant was still there so we asked for towels and he tried to tell us that since they were now closed we would have to go back to our rooms and bring our bath towels to use. Eventually I prevailed upon him to bend over and reach down to take out a few towels for us but he made sure we knew he was doing us a special favor. Oh and they have "towel cards" for each guest warning that you will be charged if you do not return the towels to get your cards back. Real class act. The spa was old and equally poorly staffed. Had to beg and cajole to get someone to turn on the whirlpool. The location is okay, if you plan to hire taxis or a car and driver as we did (cheap and worth it) but the traffic can be horrendous. The hotel does supposedly offer a shuttle service to Malioboro Rd but we were told when we checked in that it is by reservation only, and it was already booked for that evening as they only have 11 seats in the van and run it infrequently, so we had to catch a cab instead. Again, not a great level of service. Overall, it was okay for our purposes though I was also considering the brand new Marriott which has some good reviews- though we ultimately chose the Hyatt because of the grounds and the fact that we wanted to be in nature instead of attached to a shopping mall. But really the only outstanding thing about it is the breakfast and the lounge. I would not recommend staying here in anything other than a club room or a suite. Standard and deluxe rooms/bathrooms are like an old 2-3 star motel in the US.
Last edited by gil123; Jan 3, 2018 at 7:29 am
Oct 14, 2018, 2:52 pm
#36
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Oct 15, 2018, 1:09 am
#37
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
I stayed here recently on the $15++ mistake rate the hotel generously decided to honor. I really can't say enough good things about the place. The physical plant is old and in need of some refurbishment (which the GM told me will start happening next year). I was given a club room, which was decent (reportedly, standard rooms are not). Common areas are still fine IMO. Everyone was super friendly, greeted me by name, and I was given constant attention. The breakfast buffet (full restaurant breakfast is included for club guests and Globs) had a huge spread, with good daily variation. The chef and restaurant manager approached me every day and offered to whip up things that aren't on the buffet, but I never really tired of the selection. The club hour has nice appetizers (some cold cuts, salads, fried stuff) and a noodle soup station with a daily special. Very friendly staff who mix good drinks and make sure your glasses never sits empty.
The place was completely dead during the week, and weekends got crazy. I loved the pool, and M-Th I was almost the only person there until about 3pm, when it would pick up a little. IMO, this pool is comparable to many $200/nt Bali properties (no beach of course). The grounds are well-kept, and the walkways are fun. Food was tasty, and of course prices are ridiculously low -- a poolside or room service Cesar salad or Nasi Goreng sets you back some $4. I did ponder the idea of coming back for a few weeks next year for easy Glob qualification -- I like the hotel/grounds/pool enough to consider this, but Yogyakarta doesn't hold a whole lot of excitement for a long-term stay. I would say a considerable downside for a long-term stay is that there's really nowhere you can walk from the hotel (there are some stores and a great bakery when you walk outside and to the right, but the walk is extremely unpleasant, along a very busy road with no sidewalks), and although Grab is cheap, traffic is terrible.
I also tried the Sheraton for a night (on a 700k IDR BRG -- basically a free stay when factoring the 2000 BRG reward points), and while it's roughly the same age as the Hyatt, it's a polar opposite experience. The grounds are poorly kept up, the pool is unappealing, the club lounge food looked foul (didn't want to risk food poisoning, so didn't try), and the breakfast buffet lame. There's also a brand new and shiny Marriott, attached to a large mall in the city, and after touring it (not staying, though) I'd say that's the best hotel in town. Still, the Hyatt has amazing staff, a lovely pool, and I thoroughly enjoyed my stay.
The place was completely dead during the week, and weekends got crazy. I loved the pool, and M-Th I was almost the only person there until about 3pm, when it would pick up a little. IMO, this pool is comparable to many $200/nt Bali properties (no beach of course). The grounds are well-kept, and the walkways are fun. Food was tasty, and of course prices are ridiculously low -- a poolside or room service Cesar salad or Nasi Goreng sets you back some $4. I did ponder the idea of coming back for a few weeks next year for easy Glob qualification -- I like the hotel/grounds/pool enough to consider this, but Yogyakarta doesn't hold a whole lot of excitement for a long-term stay. I would say a considerable downside for a long-term stay is that there's really nowhere you can walk from the hotel (there are some stores and a great bakery when you walk outside and to the right, but the walk is extremely unpleasant, along a very busy road with no sidewalks), and although Grab is cheap, traffic is terrible.
I also tried the Sheraton for a night (on a 700k IDR BRG -- basically a free stay when factoring the 2000 BRG reward points), and while it's roughly the same age as the Hyatt, it's a polar opposite experience. The grounds are poorly kept up, the pool is unappealing, the club lounge food looked foul (didn't want to risk food poisoning, so didn't try), and the breakfast buffet lame. There's also a brand new and shiny Marriott, attached to a large mall in the city, and after touring it (not staying, though) I'd say that's the best hotel in town. Still, the Hyatt has amazing staff, a lovely pool, and I thoroughly enjoyed my stay.
Nov 17, 2018, 10:38 pm
#38
Join Date: Apr 2005
Location: san jose,calif
Programs: AA explat,Adm Club,Priority Club, and all nonsense in my comic book mind.
Posts: 746
I reread some of the unfavorable comments about this property, and then read the comments JPDX made...and I totally agree with JPDX. The place was a complete surprise to me...I used a suite upgrade, the room was fine but yes needs some TLC. Several of the electrical outlets weren't working, and the international configurations on 3 of them didn't work for US plugs. Not a major thing, but here it is. The carpets need to be replaced, and the curtains, but the bathroom was large , with both a tub and a separate shower..and pretty much all beautiful marble. The grounds are huge, and gorgeous, very well maintained. I was looking for relaxation, and sure got it--the grounds are very tranquil and well, Asian. I walked them every afternoon enjoying the tranquility. The pool is beautiful, very spread out and meandering, with slides etc. The kids there had a blast--theres also a kids club, golf course, tennis courts and a small obviously not used very much soccer area. What really shines is the staff--every comment or request is created with a smile and gracious response, the food is well prepared and fresh. I commented in the restaurant that I cannot tolerate spicy foods (ok go to Indonesia right) and a staff member walked with me and explained the contents of every single dish. I spent a week there, and loved it. Yes, its very inexpensive by our standards..I'm normally a 'public transportation' type of person and I had a driver pick me up and take me back to the airport when left. Also had a driver take me to the Borobudur for sunrise ..leaving hotel at 0330!!. Unfortunately the sunrise didn't happen, it was misty and overcast, but the spell was amazing. There were numerous Buddhist monks meditating, and for the most part people were quiet and respectful. I'm planning to go back again! There are some good size modern malls (I went to one to have something repaired) and I was usually the only blue eyes there so attracted a lot of attention there from the kids. I will probably couple my return visit with some time in Bali.
Jan 15, 2020, 10:23 am
#39
Join Date: Mar 2001
Location: Austin, TX -- AA Life Platinum; QF Life Silver; UA Silver
Posts: 5,462
Just had a quick night stay here on award points... 5k/night. The hotel entry and lobby area are gorgeous, a welcome drink and cool towel was provided on checkin. The room itself though felt a bit dated. The bathroom only had a tub instead of separate shower, and the plumbing fixtures leaked when turning on the water.
I was only there from 8PM until 4:30 AM so can't say too much about it otherwise.
Welcome drink
Pool
I was only there from 8PM until 4:30 AM so can't say too much about it otherwise.
Welcome drink
Pool
Last edited by hauteboy; Jan 15, 2020 at 10:51 am
Aug 7, 2022, 6:03 am
#40
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Update: 26-29 JUL 2022 regency executive suite #409
Having stayed with my family at the Intercontinental Bali Jimbaran, we made our way to Yogjakarta for a 13 nights visit to experience the city and the region. We broke our stay in a 9N stay at the heritage Accor MGallery Phoenix hotel ....
And we decided for the remainder to stay at this Hyatt Regency.
Although this is an older hotel, the unique selling points are as many have said:
- the gardens
- the Mount Merapi volcano view
- the extensive swimming pool complex that keep young ones happy
- excellent Javanese hospitality
- suites come with a balcony
I booked this hotel as a basic WoH member,
Price for the regency executive (premium) suite was a bit steep at $375 but then again :
- it came with buffet breakfast daily
- there was the cocktail happy hour + nibbles daily
- the balcony for fresh air and to satisfy my niccotine addiction
- every morning stunning view of mount Merapi volcano (S/O made some amazing timelapse videos)
- the suite had 2 toilets
For the pictures of the standard room please refer to the prior post, it still looks the same.
We had an insightful talk with manageress Mrs Dama in excellent English about the hotel and its direction, she explained:
- hotel got greenlight for renovations but were postponed due to covid19
- owner prefered to prioritize his new Park Hyatt Jakarta and Andaz Bali for cashflow/operational reasons
- hotel cooperates with Plataran group https://www.plataran.com
- management appreciates Globalists and tries to upgrade them to the regency (standard) suite but is bound due to limited amount of suites + very strong local domestic demand whom are eager to book suites at any price (especially domestic holidays or weekends)
- hotel has strong occupancy with local weddings / meetings
- every friday an evening buffet will be held
- tour groups are returning
- globalists still enjoy free breakfast
- regency club on level 2 is closed : there is an alternative offered :
the Paseban lobby lounge will serve Globalists+club+suite guests
during the day free flow non alcoholic drinks
during cocktail hour: complimentary alcoholic drinks menu
nibbles + hot items + live cooking station
breakfast will be offered in the Kemangi bistro restaurant
So let's start with the photos:
A notice due to covid19
All domestic guests + staff were wearing masks
Covered walkway from the hotel driveway to the lobby
First impressions
A closer look
Wide open vista on the greens
Seen from the greens back to the lobby
A very nice place to walk or to play golf
Reception and in the back the Paseban lounge where regency club/suite guests can enjoy the cocktail hour service
And ofcourse some foreigners refuse to wear masks
Excellent WoH recognition
Promo
Promo
Lobby seating
Lobby seating
Welcome drink of teh jahé : ginger tea
Welcome amenity of care kit: mask + wipes
Every day there is an activity buzz
The hotel seen from the greens: its shape mirrors the borobudor temple
A folly mimicing a temple ruin with water slide : on the right hand side behind the folly is the lower pool
Seen from the folly towards the main pool
Location of the main pool versus the hotel building
Lay out of the complex:
Level 7 : presidential suite
Level 6 + 4 : regency executive premium suites
Level 5 + 3 : regency standard suites
Our regency executive suite #409 was located on the 4th floor.
According to WoH, this is a premium suite
It faced the north towards mount Merapi Volcano and had a 180 degrees wrap around balcony
It showed some wear and tear but there is no denying that the amazing space compensated it 10fold.
An amusing relic is the telephone but then again it is part of the charm.
S/O mentioned the suite had 3x airconditioning units which worked excellently to his prefered taste of deep freeze : worth every penny!
You know a room has to be good when it has double doors:
The double doors leading to the regency executive suite, the room to the left has a connecting door with our suite
Clean seal
Floorplan of level 4
Entry vestibule
Living room
Living room seen from dining room
Living room seen towards entrance vestibule, the door on the right leads to the airing cupboard complete with iron and board
The dining room with table for 6
Dining room seen towards the living room
View from dining room
Microwave
Nespresso capsule coffeemachine and kettle, you can always ask for more capsules
The extra toilet next to living room
Toilet has a Toto Japanese basic washlet
Bedroom
Bed is a true KING:
pillow menu is available
Closet space with safe at waist height
Bathrobe and slippers
Notice this is an older hotel: the telephone is a relic from a bygone era
Amenities
Spacious tub
Seperate shower
Bathroom amenities
This hotel remembers my previous stay preferences: tuba rose as welcome flower
House brand amenities
You could shower with the curtains open .....
Refillable containers with bath products
A niggle: the bathroom does not contain its own toilet, you must step out of the bathroom, to step across to the toilet next to it.
Welcome amenity
Laundry pricing : we used it twice and it came back in good clean condition
A statue of a deity
Items available upon request
Hyatt Regency Yogjakarta grounds map
The airing cupboard complete with iron and board
A minibar filled with 2x beer + 1 water + 1 sparkling water,
enough space to store your own drinks
The huge terrace
Side terrace leading of the bedroom
View from the side terrace
View from the front terrace towards the folly, see the contour of Mount Merapi volcano...
Even more welcoming amenity
Sunset views from the dining room side terrace
TV - channels and welcome letter
Seating area (we missed cushions)
All info by QR
A clip from the timelapse videos of Mount Merapi volcano made by S/O
My own attempt
And indeed from Hyatt USA corporate :
don't worry though, the housekeeping guys were more then happy to fully clean the room daily
Conclusion:
A clean room with enough bottled water replenished every day
enough space for a family
2 toilets with basic Toto washlets made everybody happy
Very strong airconditioning made S/O very happy
the amazing terrace for morning coffees would be better with cushions for the seats
Some delightful art by a local artist scattered around the hotel,
This is the gentleman: https://www.instagram.com/arthapararta/
Great to see that the hotel provides exposure to interesting art:
From the Hindu Ramayana epic : Rama & Shinta
The greek goddess Hera
The topeng (mask) dance of Bali
The mystical Barong Ket of Bali
Kandjeng Nyai Ratu Loro Kidul together with Panembahan Senopati
And now we move on the most important part for the community....
The regency club cocktail hour or aka Globalists bennies of slosh with snackypoo.
As the hotel's regency club is closed, the alternative offered is cocktail hour being held at the Paseban lobby lounge complete with a small buffet set up of appetizers, desserts, fruits + 3 choices of hot snacks + a live cooking station.
This is daily from 17 - 19 H
Paseban lobby lounge entry
Appetizers
Hot items
Hot items 2
Hot items 3
Live station (changes daily)
The complimentary cocktail hour drinks menu for regency club guests / suites / globalists
Cheeses
Cold cuts
Sweets
Fruits : snake skin fruit https://en.wikipedia.org/wiki/Salak
Seating : you can also sit outside at the outdoor terrace
Live cooking station
Traditional soto ayam soup
Spread on a different day
Different day of sweets
Live station on a different day
Different hot items
Different hot items
Different hot items
From the bar: nibbles & nuts
AND NOW ...
MAJOR RANT VENT WARNING:
As we all know and love from the club cocktail hour about drinks and buffet is that one can enjoy in tranquility a drink or nibble of choice at your seat. However one night at this Hyatt Regency, both guests in the Paseban lounge and the staff were horrified when this happened.......
A big French family descended like locusts on the buffet and in 5 unbelievable unguarded fast minutes:
- eating directly from the buffet standing
- the childeren sampling the cakes and fruits and put it back with teethmarks on the buffet display
- the parents putting the empty amuse spoons from what they've eaten back on the buffet display
- spitted out remains of pits / seeds on the buffet table
- eating their soups standing and gulping their martinis standing
- uneaten soupbowls plus spilled martinis
- leaving a disaster area behind because they were in a rush to go out to catch their evening tour
i might get flamed for this but please don't be like these guys whom cause embarressment and horrific looks:
and don't even get me started on the hygiene aspect!!,
Yes , YOU eating the amuse spoon directly from the buffet and putting it back!
Parents to occupied with themselves that they don't see their kids taken things from the buffet and putting half eaten things back!
Gobbling up their soups standing
Half eaten stuff and a spilled martini wasteland
We just shook our heads,
the Flemish family next to us was speechless,
the Chinese couple next to them was staring with open mouth....
What did we just witness .... ?! WT*!
Fortunately nothing then praise for Mrs Mel and her team working in the Paseban lounge,
In the 5 minutes that French family came, ate and went, (veni vidi vici in the wrong way)
She and her team immeadiatly removed all food items from the buffet to be discarded,
Instructed the cook to get fresh new items for the remaining guests,
Personally cleaned and removed the waste and cleaned the spillage the family had left,
While her team cleaned the buffet area and sanitized the remaing surfaces.
I demanded to speak with the manager whom fortunately was nearby as it seemed, managed to see with her own eyes the last 1 minute of onslaught that family brought. This was our meeting with Mrs. Dama whom herself could not believe what had just happened.
She was very supportive of the empowered actions of Mrs. Mel and her team and it was great to talk to her about the hygiene measures the management of this Hyatt hotel applies if situations like these arise so that swift action can be taken. This made be feel much better that this Hyatt adheres to international food hygiene safety standards. We are glad to have met Mrs Dama as she was patient and willing to answer all our questions.
It was an evening to remember !
In a point and staring kinda way......
RANT/ VENT mode over
Continued part 2....
And we decided for the remainder to stay at this Hyatt Regency.
Although this is an older hotel, the unique selling points are as many have said:
- the gardens
- the Mount Merapi volcano view
- the extensive swimming pool complex that keep young ones happy
- excellent Javanese hospitality
- suites come with a balcony
I booked this hotel as a basic WoH member,
Price for the regency executive (premium) suite was a bit steep at $375 but then again :
- it came with buffet breakfast daily
- there was the cocktail happy hour + nibbles daily
- the balcony for fresh air and to satisfy my niccotine addiction
- every morning stunning view of mount Merapi volcano (S/O made some amazing timelapse videos)
- the suite had 2 toilets
For the pictures of the standard room please refer to the prior post, it still looks the same.
We had an insightful talk with manageress Mrs Dama in excellent English about the hotel and its direction, she explained:
- hotel got greenlight for renovations but were postponed due to covid19
- owner prefered to prioritize his new Park Hyatt Jakarta and Andaz Bali for cashflow/operational reasons
- hotel cooperates with Plataran group https://www.plataran.com
- management appreciates Globalists and tries to upgrade them to the regency (standard) suite but is bound due to limited amount of suites + very strong local domestic demand whom are eager to book suites at any price (especially domestic holidays or weekends)
- hotel has strong occupancy with local weddings / meetings
- every friday an evening buffet will be held
- tour groups are returning
- globalists still enjoy free breakfast
- regency club on level 2 is closed : there is an alternative offered :
the Paseban lobby lounge will serve Globalists+club+suite guests
during the day free flow non alcoholic drinks
during cocktail hour: complimentary alcoholic drinks menu
nibbles + hot items + live cooking station
breakfast will be offered in the Kemangi bistro restaurant
So let's start with the photos:
A notice due to covid19
All domestic guests + staff were wearing masks
Covered walkway from the hotel driveway to the lobby
First impressions
A closer look
Wide open vista on the greens
Seen from the greens back to the lobby
A very nice place to walk or to play golf
Reception and in the back the Paseban lounge where regency club/suite guests can enjoy the cocktail hour service
And ofcourse some foreigners refuse to wear masks
Excellent WoH recognition
Promo
Promo
Lobby seating
Lobby seating
Welcome drink of teh jahé : ginger tea
Welcome amenity of care kit: mask + wipes
Every day there is an activity buzz
The hotel seen from the greens: its shape mirrors the borobudor temple
A folly mimicing a temple ruin with water slide : on the right hand side behind the folly is the lower pool
Seen from the folly towards the main pool
Location of the main pool versus the hotel building
Lay out of the complex:
Level 7 : presidential suite
Level 6 + 4 : regency executive premium suites
Level 5 + 3 : regency standard suites
Our regency executive suite #409 was located on the 4th floor.
According to WoH, this is a premium suite
It faced the north towards mount Merapi Volcano and had a 180 degrees wrap around balcony
It showed some wear and tear but there is no denying that the amazing space compensated it 10fold.
An amusing relic is the telephone but then again it is part of the charm.
S/O mentioned the suite had 3x airconditioning units which worked excellently to his prefered taste of deep freeze : worth every penny!
You know a room has to be good when it has double doors:
The double doors leading to the regency executive suite, the room to the left has a connecting door with our suite
Clean seal
Floorplan of level 4
Entry vestibule
Living room
Living room seen from dining room
Living room seen towards entrance vestibule, the door on the right leads to the airing cupboard complete with iron and board
The dining room with table for 6
Dining room seen towards the living room
View from dining room
Microwave
Nespresso capsule coffeemachine and kettle, you can always ask for more capsules
The extra toilet next to living room
Toilet has a Toto Japanese basic washlet
Bedroom
Bed is a true KING:
pillow menu is available
Closet space with safe at waist height
Bathrobe and slippers
Notice this is an older hotel: the telephone is a relic from a bygone era
Amenities
Spacious tub
Seperate shower
Bathroom amenities
This hotel remembers my previous stay preferences: tuba rose as welcome flower
House brand amenities
You could shower with the curtains open .....
Refillable containers with bath products
A niggle: the bathroom does not contain its own toilet, you must step out of the bathroom, to step across to the toilet next to it.
Welcome amenity
Laundry pricing : we used it twice and it came back in good clean condition
A statue of a deity
Items available upon request
Hyatt Regency Yogjakarta grounds map
The airing cupboard complete with iron and board
A minibar filled with 2x beer + 1 water + 1 sparkling water,
enough space to store your own drinks
The huge terrace
Side terrace leading of the bedroom
View from the side terrace
View from the front terrace towards the folly, see the contour of Mount Merapi volcano...
Even more welcoming amenity
Sunset views from the dining room side terrace
TV - channels and welcome letter
Seating area (we missed cushions)
All info by QR
A clip from the timelapse videos of Mount Merapi volcano made by S/O
My own attempt
And indeed from Hyatt USA corporate :
don't worry though, the housekeeping guys were more then happy to fully clean the room daily
Conclusion:
A clean room with enough bottled water replenished every day
enough space for a family
2 toilets with basic Toto washlets made everybody happy
Very strong airconditioning made S/O very happy
the amazing terrace for morning coffees would be better with cushions for the seats
Some delightful art by a local artist scattered around the hotel,
This is the gentleman: https://www.instagram.com/arthapararta/
Great to see that the hotel provides exposure to interesting art:
From the Hindu Ramayana epic : Rama & Shinta
The greek goddess Hera
The topeng (mask) dance of Bali
The mystical Barong Ket of Bali
Kandjeng Nyai Ratu Loro Kidul together with Panembahan Senopati
And now we move on the most important part for the community....
The regency club cocktail hour or aka Globalists bennies of slosh with snackypoo.
As the hotel's regency club is closed, the alternative offered is cocktail hour being held at the Paseban lobby lounge complete with a small buffet set up of appetizers, desserts, fruits + 3 choices of hot snacks + a live cooking station.
This is daily from 17 - 19 H
Paseban lobby lounge entry
Appetizers
Hot items
Hot items 2
Hot items 3
Live station (changes daily)
The complimentary cocktail hour drinks menu for regency club guests / suites / globalists
Cheeses
Cold cuts
Sweets
Fruits : snake skin fruit https://en.wikipedia.org/wiki/Salak
Seating : you can also sit outside at the outdoor terrace
Live cooking station
Traditional soto ayam soup
Spread on a different day
Different day of sweets
Live station on a different day
Different hot items
Different hot items
Different hot items
From the bar: nibbles & nuts
AND NOW ...
MAJOR RANT VENT WARNING:
As we all know and love from the club cocktail hour about drinks and buffet is that one can enjoy in tranquility a drink or nibble of choice at your seat. However one night at this Hyatt Regency, both guests in the Paseban lounge and the staff were horrified when this happened.......
A big French family descended like locusts on the buffet and in 5 unbelievable unguarded fast minutes:
- eating directly from the buffet standing
- the childeren sampling the cakes and fruits and put it back with teethmarks on the buffet display
- the parents putting the empty amuse spoons from what they've eaten back on the buffet display
- spitted out remains of pits / seeds on the buffet table
- eating their soups standing and gulping their martinis standing
- uneaten soupbowls plus spilled martinis
- leaving a disaster area behind because they were in a rush to go out to catch their evening tour
i might get flamed for this but please don't be like these guys whom cause embarressment and horrific looks:
and don't even get me started on the hygiene aspect!!,
Yes , YOU eating the amuse spoon directly from the buffet and putting it back!
Parents to occupied with themselves that they don't see their kids taken things from the buffet and putting half eaten things back!
Gobbling up their soups standing
Half eaten stuff and a spilled martini wasteland
We just shook our heads,
the Flemish family next to us was speechless,
the Chinese couple next to them was staring with open mouth....
What did we just witness .... ?! WT*!
Fortunately nothing then praise for Mrs Mel and her team working in the Paseban lounge,
In the 5 minutes that French family came, ate and went, (veni vidi vici in the wrong way)
She and her team immeadiatly removed all food items from the buffet to be discarded,
Instructed the cook to get fresh new items for the remaining guests,
Personally cleaned and removed the waste and cleaned the spillage the family had left,
While her team cleaned the buffet area and sanitized the remaing surfaces.
I demanded to speak with the manager whom fortunately was nearby as it seemed, managed to see with her own eyes the last 1 minute of onslaught that family brought. This was our meeting with Mrs. Dama whom herself could not believe what had just happened.
She was very supportive of the empowered actions of Mrs. Mel and her team and it was great to talk to her about the hygiene measures the management of this Hyatt hotel applies if situations like these arise so that swift action can be taken. This made be feel much better that this Hyatt adheres to international food hygiene safety standards. We are glad to have met Mrs Dama as she was patient and willing to answer all our questions.
It was an evening to remember !
In a point and staring kinda way......
RANT/ VENT mode over
Continued part 2....
Last edited by HadesNL; Aug 7, 2022 at 9:05 am
Aug 7, 2022, 6:04 am
#41
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Part 2 : breakfast + verdict
continued from part 1
And now on to the breakfast part.
This is served daily at the Kemangi Bistro restaurant with indoor and outdoor stations and indoor and outdoor seating.
Nothing more then praise for Mrs Sri whom was serving our section and remembered our daily drink preferences and was always happy to recommened the jamu https://en.wikipedia.org/wiki/Jamu and getting us special hot drinks like teh jahe sereh = ginger lemongrass tea.
Very friendly waitresses roamed around clearing empty plates and dishes so that the restaurant did not have an unkempt messy look.
Also a shout out to friendly chef Arianto who made his daily rounds with fresh crispy croissants and pain au chocolat!
Fruits and yoghurts
An instruction about peak times
Peek into the kitchen
Chef Arianto doing his daily rounds with fresh croissants and pain au chocolat
Hot items
Beef bacon
----
pork bacon is available from around the corner behind the screen on demand only
as not to upset local sentiment
Outdoor egg station
Hot items
Hot itens
Local favorites
Outdoor seating
Seating next to the pool
Local favorites
Fresh pancakes (serabi) and waffles
Breads
Bakery items
Cereals
Hot items
Hot items
Hot items
Hot items
Hot items
From the carvery: chicken
What's Indonesia without nasi putih
Ranging from insane to atomic to demon heat in spicyness
Add on for the rice congee = bubur
Local favorites
Salads
Salads
Kroepoek
Fruits
Cold items
Yes: the jamu counter ! OMG i drank myself silly of these
Juices
Cold cuts
Indoor seating
We had a talk and laugh afterwards about what happened with the French family disaster at the cocktail hour
And AHUM:
people wearing hotel room slippers to breakfast aka common areas ......
no comment....
i have said to much with my rants already .....
Verdict:
Still my preferred hotel to stay in Yogjakarta,
pools, gardens and authentic Javanese staff are really providing the relaxing holiday atmosphere,
nothing wrong with the room in space and amenities but it really needs some TLC and renovations pronto,
MR Owner if you read this: renovate your hotel and it might even arise to a cat 4/5 ! Think about the advantages!
but for now recommend to combine a stay here with a stay at the more citycentre located Heritage Accor MGallery Phoenix hotel . My Review: The Phoenix hotel Yogyakarta
to get the best taste of both worlds and a better understanding of Yogjakarta.
Hope this comprehensive review will be of help to future travellers to Yogjakarta!
And now on to the breakfast part.
This is served daily at the Kemangi Bistro restaurant with indoor and outdoor stations and indoor and outdoor seating.
Nothing more then praise for Mrs Sri whom was serving our section and remembered our daily drink preferences and was always happy to recommened the jamu https://en.wikipedia.org/wiki/Jamu and getting us special hot drinks like teh jahe sereh = ginger lemongrass tea.
Very friendly waitresses roamed around clearing empty plates and dishes so that the restaurant did not have an unkempt messy look.
Also a shout out to friendly chef Arianto who made his daily rounds with fresh crispy croissants and pain au chocolat!
Fruits and yoghurts
An instruction about peak times
Peek into the kitchen
Chef Arianto doing his daily rounds with fresh croissants and pain au chocolat
Hot items
Beef bacon
----
pork bacon is available from around the corner behind the screen on demand only
as not to upset local sentiment
Outdoor egg station
Hot items
Hot itens
Local favorites
Outdoor seating
Seating next to the pool
Local favorites
Fresh pancakes (serabi) and waffles
Breads
Bakery items
Cereals
Hot items
Hot items
Hot items
Hot items
Hot items
From the carvery: chicken
What's Indonesia without nasi putih
Ranging from insane to atomic to demon heat in spicyness
Add on for the rice congee = bubur
Local favorites
Salads
Salads
Kroepoek
Fruits
Cold items
Yes: the jamu counter ! OMG i drank myself silly of these
Juices
Cold cuts
Indoor seating
We had a talk and laugh afterwards about what happened with the French family disaster at the cocktail hour
And AHUM:
people wearing hotel room slippers to breakfast aka common areas ......
no comment....
i have said to much with my rants already .....
Verdict:
Still my preferred hotel to stay in Yogjakarta,
pools, gardens and authentic Javanese staff are really providing the relaxing holiday atmosphere,
nothing wrong with the room in space and amenities but it really needs some TLC and renovations pronto,
MR Owner if you read this: renovate your hotel and it might even arise to a cat 4/5 ! Think about the advantages!
but for now recommend to combine a stay here with a stay at the more citycentre located Heritage Accor MGallery Phoenix hotel . My Review: The Phoenix hotel Yogyakarta
to get the best taste of both worlds and a better understanding of Yogjakarta.
Hope this comprehensive review will be of help to future travellers to Yogjakarta!
Last edited by HadesNL; Aug 7, 2022 at 8:51 am
Aug 7, 2022, 8:36 am
#43
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Yogjakarta travel suggestions
Here is my list of things to do/see/eat in Yogjakarta and environs
The house of Raminten (Mirota Batik) at Malioboro street (or at Jl. Kaliurang)
Led by the enigmatic Miss Raminten (alter ego of Hamzah Sulaeman of the Mirota dynasty)
https://id.wikipedia.org/wiki/Hamzah_Sulaeman
Seeing is believing.... but there is a great adherence to local Javanese products and specialities!
Reasonable fixed pricing and airconditioned shopping....
See his face of amazement that the House of Raminten sells any type of local souvenir under the sun
Enough choice to be spoilt
About the art of jamu
About the art of batik
Objet d'art in every shape and size
And if like my S/O you prefer to sit it all out while others shop, the house of Raminten also has a coffee shop on the 3rd floor
Malioboro street
Yogjakarta's main street full of shops and at night full of eateries
https://en.wikipedia.org/wiki/Jalan_Malioboro
Some colonial facades
Street is filled both sides with shops
Malioboro street has transformed into a pleasant promenade
All souvenir stands and local sellers have their stands moved from Malioboro street to 2 new central hubs called Malioboro teras 1 + 2
Here you can browse and haggle and explore the creativity and vastness in products available
Malioboro teras 1
Malioboro teras 2
Part of the experience is also Pasar Beringharjo
The central market
Front entrance
Side entrance: the place can be a maze
Best place to pick up the Gojek motor taxi is at pasar Beringharjo
Gemah Ripah on Malioboro street
Local delicacies and exotic Javanese flavours can be found here
To eat yourself or to give away as souvenirs
https://www.instagram.com/gemahripah_jogja/?hl=en
An institution in Yogjakarta for local delicacies
Just a small sample, they have a lot of choice in crispy snacks and much more
Kripik items such as emping: https://en.wikipedia.org/wiki/Emping
-------
For those interested in visiting the classical historical temples / ruins called in Indonesian "Candi"
or like us like to go temple hopping to experience the Indiana Jones feeling,
may i refer to this wiki:https://en.wikipedia.org/wiki/Candi_of_Indonesia
Temple hopping route #1
combine a visit to
situs Arca Gupolo together with Candi Ijo
situs Arca Gupolo is a remote place where an intact statue of the Vedic sage Agastya still stands insitu next to a grove of palm trees, it was discovered during Dutch colonial times and has never been moved
https://id.wikipedia.org/wiki/Situs_Arca_Gupolo
And meet Agastya: https://en.wikipedia.org/wiki/Agastya
locals have told us, that as long as the Agastya statue still stands, the sage will give wisdom insights for those using sincere meditation for positive cultivation : https://en.wikipedia.org/wiki/Kejawèn
Citing folkore, it is believed that many would find wisdom if done turning to inner meditiation and to have a retraite in nature just like the ancient sages did as hermits.
The hermit sage Agastya, other meditational Buddhas are clustered around
In the near vicinity is located the Hindu temple complex of Candi Ijo
This terraced temple complex is dedicated to the triad of Brahma, Vishnu and Shiva
It offers spectacular views over the valley plains, so come here early at sunrise or later in the day during sunset.
https://en.wikipedia.org/wiki/Ijo_Temple
Above wiki link shows the photo during the dramatic play of light & dark
My less impressive pictures:
The top terrace with the main temple and the 3 perwara temples,
Actually the complex has multiple terraces on which most buildings are still in ruins waiting to be restored, 1 complete structure has been completed already serving as prototype for the others
1 of the perwara temples has a statue of Nandi, the vehicle of Shiva
The main temple has inside carvings of celestial nymphs :
Apsara: https://en.wikipedia.org/wiki/Apsara
This is the amazing view from Candi Ijo towards the valley : even more spectacular during sunrise or sunset
Temple hopping route #2
Candi Sambisari with Candi Sari together with Candi Plaosan
These smaller temples are close to the Prambanan complex
https://en.wikipedia.org/wiki/Sambisari
a Hindu temple dedicated to the triad of Agastya, Durga and Ganesha
This temple was submerged by earth, dirt and ash from Mount Merapi Volcano eruptions
One of the few temples where access is still allowed
Closeby is Candi Sari https://en.wikipedia.org/wiki/Sari_temple
A temple that used to be a buddhist monastery, its design was so unique that it was sent in the 1900s as a pavillion during the Paris World Fair.
Its exterior design has many carvings and although the interior is empty, it does host amazing Kala / Makara carvings in the cella.https://en.wikipedia.org/wiki/Makara
https://en.wikipedia.org/wiki/Kāla
A serene cool interior invites for meditation
The cella has intrensic carvings
Close by is Candi Plaosan
https://en.wikipedia.org/wiki/Plaosan
A twin buddhist temple complex
Candi Plaosan : one of two identical temple buildings
[In the past both buildings were open for visitors and still in situ in the cella are stone boddhisatvas and reliefs depicting the visit of Khmer royalty to this temple complex +/- AD850]
Exquisite details
Hall of Buddhas and Boddhisatvas
Next to the other identical temple building
Individual shrines
Try local beverage Es Dawet
Nothing beats this tasty mix after a hot day out at the temples
https://id.wikipedia.org/wiki/Dawet
Or if you prefer an authentic dish from Yogjakarta, try out Gudeg
https://en.wikipedia.org/wiki/Gudeg
Most famous is that with the serene smile of Mrs. Yu Djum
Beware though, there are approx 13 businesses owned by her children and grandchildren so the taste could differ at each venue.
Even locals have no idea which out of all these places is the mothership with the orginal recipe
Try out Bakso Bethesda 74
An authentic roadside stall serving the most tasty Bakso soup.
Located next to Bethesda general hospital
Discovered on my first visit by motorbike, took the S/O and then the family and it became our regular stop every time we visit the region
Menu
Yummy : the whole family always enjoys a bowl or two on every visit
Fairly non descript but worthwhile!
Closes at 14H daily
Restaurant Mang Eng King
https://mangengkinggroup.co.id
Several branches exist but the one in Godean has amazing ricefields view
Superb seafood to satisfy any craving
Supermarket SuperIndo at Jalan Solo or offical address: Jl. Urip Sumoharjo No.38A
https://www.superindo.co.id
For me, the most complete supermarket in Yogjakarta city
Quality is excellent because the parent company is Dutch Ahold (Albert Heijn) and Belgian Delhaize
Clean and a lot of stock - accepts all major creditcards
So cute! Borobodur and Prambanan bread !
Survey the excavation of Candi Losari
(site of a Hindu temple dedicated to local goddess Dewi Sri)
and have a talk with the very knowledgable archaeologists on site
https://id.wikipedia.org/wiki/Candi_Losari
Try out tasty martabak
Comes in both sweet and savoury flavours
https://en.wikipedia.org/wiki/Murtabak
Artisanal made and very tasty and filling!
If your sweet or savoury tooth did not get a beating,
or your waist is still yes to more local delights,
my last suggestion is to get fresh Klepon:
https://en.wikipedia.org/wiki/Klepon
Fresh hot klepon with flavoursome melt in the mouth,
Fairly nondescript stands at Jl. Solo but the the tasty treats they turn out......
The stands mostly operate from late afternoon till end of the evening
Hope these tips might be helpful and who knows...... see you at one of those food places
The house of Raminten (Mirota Batik) at Malioboro street (or at Jl. Kaliurang)
Led by the enigmatic Miss Raminten (alter ego of Hamzah Sulaeman of the Mirota dynasty)
https://id.wikipedia.org/wiki/Hamzah_Sulaeman
Seeing is believing.... but there is a great adherence to local Javanese products and specialities!
Reasonable fixed pricing and airconditioned shopping....
See his face of amazement that the House of Raminten sells any type of local souvenir under the sun
Enough choice to be spoilt
About the art of jamu
About the art of batik
Objet d'art in every shape and size
And if like my S/O you prefer to sit it all out while others shop, the house of Raminten also has a coffee shop on the 3rd floor
Malioboro street
Yogjakarta's main street full of shops and at night full of eateries
https://en.wikipedia.org/wiki/Jalan_Malioboro
Some colonial facades
Street is filled both sides with shops
Malioboro street has transformed into a pleasant promenade
All souvenir stands and local sellers have their stands moved from Malioboro street to 2 new central hubs called Malioboro teras 1 + 2
Here you can browse and haggle and explore the creativity and vastness in products available
Malioboro teras 1
Malioboro teras 2
Part of the experience is also Pasar Beringharjo
The central market
Front entrance
Side entrance: the place can be a maze
Best place to pick up the Gojek motor taxi is at pasar Beringharjo
Gemah Ripah on Malioboro street
Local delicacies and exotic Javanese flavours can be found here
To eat yourself or to give away as souvenirs
https://www.instagram.com/gemahripah_jogja/?hl=en
An institution in Yogjakarta for local delicacies
Just a small sample, they have a lot of choice in crispy snacks and much more
Kripik items such as emping: https://en.wikipedia.org/wiki/Emping
-------
For those interested in visiting the classical historical temples / ruins called in Indonesian "Candi"
or like us like to go temple hopping to experience the Indiana Jones feeling,
may i refer to this wiki:https://en.wikipedia.org/wiki/Candi_of_Indonesia
Temple hopping route #1
combine a visit to
situs Arca Gupolo together with Candi Ijo
situs Arca Gupolo is a remote place where an intact statue of the Vedic sage Agastya still stands insitu next to a grove of palm trees, it was discovered during Dutch colonial times and has never been moved
https://id.wikipedia.org/wiki/Situs_Arca_Gupolo
And meet Agastya: https://en.wikipedia.org/wiki/Agastya
locals have told us, that as long as the Agastya statue still stands, the sage will give wisdom insights for those using sincere meditation for positive cultivation : https://en.wikipedia.org/wiki/Kejawèn
Citing folkore, it is believed that many would find wisdom if done turning to inner meditiation and to have a retraite in nature just like the ancient sages did as hermits.
The hermit sage Agastya, other meditational Buddhas are clustered around
In the near vicinity is located the Hindu temple complex of Candi Ijo
This terraced temple complex is dedicated to the triad of Brahma, Vishnu and Shiva
It offers spectacular views over the valley plains, so come here early at sunrise or later in the day during sunset.
https://en.wikipedia.org/wiki/Ijo_Temple
Above wiki link shows the photo during the dramatic play of light & dark
My less impressive pictures:
The top terrace with the main temple and the 3 perwara temples,
Actually the complex has multiple terraces on which most buildings are still in ruins waiting to be restored, 1 complete structure has been completed already serving as prototype for the others
1 of the perwara temples has a statue of Nandi, the vehicle of Shiva
The main temple has inside carvings of celestial nymphs :
Apsara: https://en.wikipedia.org/wiki/Apsara
This is the amazing view from Candi Ijo towards the valley : even more spectacular during sunrise or sunset
Temple hopping route #2
Candi Sambisari with Candi Sari together with Candi Plaosan
These smaller temples are close to the Prambanan complex
https://en.wikipedia.org/wiki/Sambisari
a Hindu temple dedicated to the triad of Agastya, Durga and Ganesha
This temple was submerged by earth, dirt and ash from Mount Merapi Volcano eruptions
One of the few temples where access is still allowed
Closeby is Candi Sari https://en.wikipedia.org/wiki/Sari_temple
A temple that used to be a buddhist monastery, its design was so unique that it was sent in the 1900s as a pavillion during the Paris World Fair.
Its exterior design has many carvings and although the interior is empty, it does host amazing Kala / Makara carvings in the cella.https://en.wikipedia.org/wiki/Makara
https://en.wikipedia.org/wiki/Kāla
A serene cool interior invites for meditation
The cella has intrensic carvings
Close by is Candi Plaosan
https://en.wikipedia.org/wiki/Plaosan
A twin buddhist temple complex
Candi Plaosan : one of two identical temple buildings
[In the past both buildings were open for visitors and still in situ in the cella are stone boddhisatvas and reliefs depicting the visit of Khmer royalty to this temple complex +/- AD850]
Exquisite details
Hall of Buddhas and Boddhisatvas
Next to the other identical temple building
Individual shrines
Try local beverage Es Dawet
Nothing beats this tasty mix after a hot day out at the temples
https://id.wikipedia.org/wiki/Dawet
Or if you prefer an authentic dish from Yogjakarta, try out Gudeg
https://en.wikipedia.org/wiki/Gudeg
Most famous is that with the serene smile of Mrs. Yu Djum
Beware though, there are approx 13 businesses owned by her children and grandchildren so the taste could differ at each venue.
Even locals have no idea which out of all these places is the mothership with the orginal recipe
Try out Bakso Bethesda 74
An authentic roadside stall serving the most tasty Bakso soup.
Located next to Bethesda general hospital
Discovered on my first visit by motorbike, took the S/O and then the family and it became our regular stop every time we visit the region
Menu
Yummy : the whole family always enjoys a bowl or two on every visit
Fairly non descript but worthwhile!
Closes at 14H daily
Restaurant Mang Eng King
https://mangengkinggroup.co.id
Several branches exist but the one in Godean has amazing ricefields view
Superb seafood to satisfy any craving
Supermarket SuperIndo at Jalan Solo or offical address: Jl. Urip Sumoharjo No.38A
https://www.superindo.co.id
For me, the most complete supermarket in Yogjakarta city
Quality is excellent because the parent company is Dutch Ahold (Albert Heijn) and Belgian Delhaize
Clean and a lot of stock - accepts all major creditcards
So cute! Borobodur and Prambanan bread !
Survey the excavation of Candi Losari
(site of a Hindu temple dedicated to local goddess Dewi Sri)
and have a talk with the very knowledgable archaeologists on site
https://id.wikipedia.org/wiki/Candi_Losari
Try out tasty martabak
Comes in both sweet and savoury flavours
https://en.wikipedia.org/wiki/Murtabak
Artisanal made and very tasty and filling!
If your sweet or savoury tooth did not get a beating,
or your waist is still yes to more local delights,
my last suggestion is to get fresh Klepon:
https://en.wikipedia.org/wiki/Klepon
Fresh hot klepon with flavoursome melt in the mouth,
Fairly nondescript stands at Jl. Solo but the the tasty treats they turn out......
The stands mostly operate from late afternoon till end of the evening
Hope these tips might be helpful and who knows...... see you at one of those food places
Last edited by HadesNL; Aug 18, 2022 at 3:16 am
Aug 7, 2022, 8:52 am
#44
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Aug 7, 2022, 9:28 am
#45
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
Beautiful pictures, @HadesNL. I didn't consider this hotel when we stayed in Java. What a shame as it is much more appealing than I anticipated. I particularly liked the views over the grounds when arriving at the hotel. You were very generous in taking the time to give us a comprehensive review of the property. And I really appreciated your section on what to see and do in the area.