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-   -   Hyatt website issues (https://www.flyertalk.com/forum/hyatt-world-hyatt/2115087-hyatt-website-issues.html)

cesco.g Mar 14, 2023 12:47 pm

Hyatt website issues
 
I have been trying to connect to Hyatt.com multiple times, but always getting this:

Excuse us while we do a little housekeeping.

Hyatt.com and other related sites are currently down for maintenance. Please come back soon.

Kind of strange in the middle of a business day in N.A.. ...... (hackers at work?)
Anybody else experiencing this?

BThumme Mar 14, 2023 1:02 pm

Before they officially went down, I was looking at hotels and every one said "please contact hotel for more info" - so no rates or anything were being shown. Maybe prepping for some of those devaluations into the system?

xooz Mar 14, 2023 1:07 pm

Same "shunt page" for me. No way a business of any size does scheduled activities in mid-day..

cesco.g Mar 14, 2023 1:07 pm


Originally Posted by BThumme (Post 35087306)
Before they officially went down, I was looking at hotels and every one said "please contact hotel for more info" - so no rates or anything were being shown. Maybe prepping for some of those devaluations into the system?

Are there any devaluations (major, announced) on the way?

Deez Nutz Mar 14, 2023 1:22 pm

Was just in the middle of booking soon-to-be-devalued properties. Got Maui and Kauai in before the site crapped out.

cesco.g Mar 14, 2023 1:30 pm


Originally Posted by xooz (Post 35087319)
Same "shunt page" for me. No way a business of any size does scheduled activities in mid-day..

Exactly my thoughts as well!
That's why I thought it may be an emergency shut-down due to some severe event, such as a hacking attempt.

AllThePants Mar 14, 2023 1:40 pm


Originally Posted by BThumme (Post 35087306)
Before they officially went down, I was looking at hotels and every one said "please contact hotel for more info" - so no rates or anything were being shown. Maybe prepping for some of those devaluations into the system?

Same here -- I've had a problem trying to find bookings for at least a few days now... :/

so152so14 Mar 14, 2023 1:44 pm

I've been regularly getting 'booking engine unavailable' messages for several days now. Reload the page and it goes away - but something clearly not right.

Matt the Coffeeman Mar 14, 2023 1:59 pm


Originally Posted by cesco.g (Post 35087321)
Are there any devaluations (major, announced) on the way?

Not until the end of the month when hotel categories change.

Sophoclefr Mar 14, 2023 2:06 pm

It’s back to normal for me?

MarkOK Mar 14, 2023 2:32 pm

I had this issue Friday 10-Noon in the morning (US Central standard time), but when I got back to it at 3PM it was all working fine.

DELee Mar 14, 2023 2:45 pm


Originally Posted by cesco.g (Post 35087321)
Are there any devaluations (major, announced) on the way?

Probably. But that never stopped Hyatt before.

David

168 Mar 14, 2023 2:48 pm

Booking seems to be working for me. Can see past activities and my awards but still can’t see “My Reservation”. Hoping by posting this, it will be fixed.

Sorry, your Reservations are unavailable at the moment.

Please try again shortly. If the issue persists, please contact us.

hotelfanatic Apr 12, 2023 12:58 pm

look like is up and down - can't log into my app

samthemanct Apr 12, 2023 1:29 pm

its niot just hyatt, Marriott, AA, United all having same problems, it could be a DOS attack, a rogue attack, who knows


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