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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Problems with the Hyatt app/website - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/2064795-problems-hyatt-app-website-master-thread.html)

gbdbld Jun 25, 2023 7:23 am

The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?

houstr8male Jun 25, 2023 8:28 am


Originally Posted by gbdbld (Post 35360863)
The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?

I haven't been able to sign in to the app the last few weekends. I assume they're doing maintenance or updating the app?

coleslaw Jun 25, 2023 8:59 am


Originally Posted by gbdbld (Post 35360863)
The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?

Ive had the same issue.

iwc Jun 25, 2023 10:41 am


Originally Posted by coleslaw (Post 35361084)
Ive had the same issue.

ditto

famd Jun 25, 2023 9:30 pm

yes. also my stays aren't showing.

khabah Jul 2, 2023 8:40 am

Using the app over the last few days has been a total nuisance: I get logged out four out of five times I swipe out of [not even close] the app and return to it later, page loading times are longer than normal, and all my stats keep disappearing. Each new update seems to bring around more issues to the app than fixes.

Hyatt’s IT performance of late has really been dismal.

khabah

Warriorconcept Jul 2, 2023 10:33 am

Wonder if this is all iOS issue? Hyatt app has been great for me all year on Android, the only issue being mobile key which I'm not sure if it's my phone or the property.

vegasbased Jul 12, 2023 12:46 pm

Is anyone experiencing issues right now? I can’t login to my account, and I heard supposedly the reservation system is down.

xooz Jul 12, 2023 12:52 pm


Originally Posted by vegasbased (Post 35407523)
Is anyone experiencing issues right now? I can’t login to my account, and I heard supposedly the reservation system is down.

I found I was not logged in on the app as I was making a booking. Tried to login on my laptop but could not. Guess there is some problem affecting many/all.

olouie Jul 12, 2023 1:10 pm

Both app and website accounts are erroring out.

Sophoclefr Jul 12, 2023 1:14 pm

Same (too bad an award availability had just appeared for a stay I’ve been looking for for ages but the system didn’t let me log in to confirm it and it has now disappeared :mad:).

Runner123 Aug 5, 2023 3:28 am

Hyatt App
 
The Hyatt app now won't let you book any awards or even show availability. For every hotel, it lists the category, and then states you must contact the hotel directly. I tried uninstalling and reinstalling the app. Glitch? Bad app? My phone?

iwc Aug 5, 2023 4:52 am


Originally Posted by Runner123 (Post 35472209)
The Hyatt app now won't let you book any awards or even show availability. For every hotel, it lists the category, and then states you must contact the hotel directly. I tried uninstalling and reinstalling the app. Glitch? Bad app? My phone?

No problem here

Dr Jabadski Sep 5, 2023 3:58 am

Current problem app: inability to login, on iPhone and iPad. “Sign In” tab is never enabled, remains grey at all times. Researched the problem, suggestions to click on each field (Membership Number or Username, Last Name or Surname, Password) would enable “Sign In” tab, no success. (No problem signing into desktop PC website.)

Any recommendations for resolution? Thank you.

sfgiants13 Oct 3, 2023 12:59 pm

Anyone having issues using app checkout and the stay not posting? Thinking about it every stay that hasn’t posted i checked out via app. Still waiting on one that I submitted the form a week ago for and the one I checked out of yesterday didn’t post at the usual time today. The only one that posted correctly was the one I physically checked out at.


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