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WoH Credit card! [Launched 2018] (Chase)

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Old Aug 11, 2018, 3:23 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TravelinSperry

World of Hyatt Credit Card benefit details and notes


Anniversary Free Night Award (Category 1-4)
  • Issued 10 weeks after cardmember anniversary date
  • Expires 1 year after issuance
  • Ineligible for use with Club Lounge Access Awards and Complimentary Suite Upgrade Awards
Additional Free Night Award (Category 1-4) with $15k spend
  • The spend counter for this benefit tracks total cumulative purchases during the current calendar year (excluding $95 annual fee and any other non-qualifying transactions).
  • The spend counter for this benefit resets at the beginning of every calendar year. Chase does not make this spend counter visible to customers, so interested customers must calculate their own. Note that this is a separate spend counter from the "Two Additional Night Credits" spend counter below.
  • Issued 1-2 days after statement closing date of the triggering transaction (the transaction causing the spend counter to cross $15k)
  • Expires 1 year after issuance
  • Ineligible for use with Club Lounge Access Awards and Complimentary Suite Upgrade Awards
  • Cardmembers are eligible for only 1 Additional Free Night Award per calendar year (e.g., spending $30k does not result in two Additional Free Night Awards
Two Additional Night Credits with every $5k spend
  • The spend counter for this benefit tracks total cumulative purchases since account opening (excluding $95 annual fee and any other non-qualifying transactions)
  • This spend counter never resets. Chase does not make this spend counter visible to customers, so interested customers must calculate their own. Note that this is a separate spend counter from the "Additional Free Night Award" spend counter above.
  • Issued 1-2 days after statement closing date of the triggering transaction (the transaction causing the spend counter to cross a multiple of $5k)
  • For World of Hyatt status qualification purposes, the night credits are associated with the TRANSACTION date of the triggering transaction, not the posting date and not the statement closing date. For example, triggering transactions on 12/31/2022 (transaction date) will result in 2 night credits for the 2022 status year, regardless of posting date or statement closing date. Based on FT reports, transaction date appears to be based on the US Eastern Time Zone.
  • World of Hyatt Credit Card: timing for $5k spend 2 qualifying nights
Other Benefits
  • 4 Bonus Points per $1 spent on purchases at Hyatt hotels
  • 2 Bonus Points per $1 spent on restaurants, airline tickets purchased directly from the airline, local transit and commuting, and fitness club and gym memberships
  • 1 Bonus Point per $1 spent on all other purchases
  • Discoverist status every year
  • 5 qualifying night credits every year
  • No foreign transaction fees
  • Travel & purchase coverage

Other notes and tips


Chase spending tracker
  • The Chase spending tracker is useful for calculating your spend counter for the $15k Additional Free Night Award and your spend counter for the Two Additional Night Credits
  • Chase mobile app: "View all transactions", then switch to the "Spending Summary" tab
  • Chase website: From the main page, on the right hand side, click the "Spending & Budgeting" menu, then choose "Spending Summary"
  • Remember to add spend from prior calendar year(s) as needed (see spend counter notes above), and to subtract $95 annual fee and any other non-qualifying transactions from all years
  • Full list of non-qualifying transactions: returns, refunds, balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee

Sign-up bonus offer


Chase card overview and application page: Link

Current sign-up offer (as of Feb 1, 2022): Earn up to 60,000 Bonus Points
  • 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening.
  • Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent.

Previous sign-up offer: Earn up to 50,000 Bonus Points and 10 Night Credits (last checked: Dec 22, 2020 - no mention of 10 night credits)
  • Earn 25,000 Bonus Points after you spend $3,000 on purchases within the first 3 months of account opening.
  • Earn an additional 25,000 Bonus Points after you spend $6,000 total on purchases within the first 6 months of account opening.
  • Apply by December 31, 2020 and get 10 qualifying night credits towards your next tier status in 2020 and 2021.

Previous sign-up offer: Earn up to 50,000 Bonus Points (ended Apr 14, 2020)
  • Earn 25,000 Bonus Points after you spend $3,000 on purchases within the first 3 months of account opening.
  • Earn an additional 25,000 Bonus Points after you spend $6,000 total on purchases (including first $3,000) within the first 6 months of account opening.

Previous sign-up offer: Earn up to 60,000 Bonus Points (ended Jan 9, 2019)
  • Earn 40,000 Bonus Points after you spend $3,000 on purchases within the first 3 months of account opening.
  • Plus, earn an additional 20,000 Bonus Points after you spend $6,000 total on purchases (including first $3,000) within the first 6 months of account opening.
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WoH Credit card! [Launched 2018] (Chase)

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Old Jul 17, 2019, 1:53 pm
  #1126  
 
Join Date: Sep 2012
Posts: 192
Problems with Hyatt spend points NOT posting

So this month, I racked up near $20,000 spend on my WOH card, and I see that in my account I got the 8 stay credit, a FREE cat 1-4 night cert, but NO points posted for the actual spend (about 20,000) I contacted Hyatt and they told me go talk to Chase. I talked to Chase and they tell me that they've done everything on their end, and that I need to contact Hyatt.


What to do????
shingu79 is offline  
Old Jul 17, 2019, 1:56 pm
  #1127  
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
When did your statement close? Everything doesn't always post at the same time.

My closing date is the 15th and everything usually posts by the end of the 16th, but nothing has shown up yet. Hyatt or Chase might be having issues.
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Old Jul 17, 2019, 2:31 pm
  #1128  
 
Join Date: Sep 2012
Posts: 192
Originally Posted by joe_miami
When did your statement close? Everything doesn't always post at the same time.

My closing date is the 15th and everything usually posts by the end of the 16th, but nothing has shown up yet. Hyatt or Chase might be having issues.

Same, mine closes on 15th and everything USUALLY posts by end of 16th as well. I thought it strange that everything else (stay night credit, cat cert) all posted except the actual points.
shingu79 is offline  
Old Jul 17, 2019, 2:41 pm
  #1129  
 
Join Date: Sep 2012
Posts: 192
As a side note, this is what Chase has sent me as I pushed further...


"... points earned each credit card statement will post
to your World of Hyatt account within 30 days of the
statement date. We appreciate your patience. "

Have they suddenly changed the way they post the points?
shingu79 is offline  
Old Jul 17, 2019, 2:55 pm
  #1130  
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
It's too soon to be "pushing" Chase about this. Wait another day or two, at least.
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Old Jul 18, 2019, 1:25 am
  #1131  
 
Join Date: May 2012
Programs: SPG Plat
Posts: 792
I know the $15k spend for a free night is based on Cardmember year.

Does anyone know if the $5k counter for getting additional 2 night credit is based on cardmember or calendar year? And whether it resets?

I'm about $2k short of the next $5k milestone (and card anniversary is in a few weeks) so wondering if that counter gets reset when my anniversary hits...
rooivalk is offline  
Old Jul 18, 2019, 1:27 am
  #1132  
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
No, the $5,000 doesn't reset.
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Old Jul 18, 2019, 11:31 am
  #1133  
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by shingu79
As a side note, this is what Chase has sent me as I pushed further...


"... points earned each credit card statement will post
to your World of Hyatt account within 30 days of the
statement date. We appreciate your patience. "

Have they suddenly changed the way they post the points?
There's definitely an issue on Chase's end. All of my Chase co-branded cards close on the 15th and no points or miles have shown up anywhere as of 1:30 p.m. today (the 18th). In the past, everything would almost always post by late on the 16th.
joe_miami is offline  
Old Jul 18, 2019, 2:04 pm
  #1134  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Originally Posted by joe_miami
There's definitely an issue on Chase's end. All of my Chase co-branded cards close on the 15th and no points or miles have shown up anywhere as of 1:30 p.m. today (the 18th). In the past, everything would almost always post by late on the 16th.
The same thing happened with my Chase IHG card that closed in late June. The points took over a week to show up in my IHG account, whereas up until then they always posted by the end of the next business day.
dw is offline  
Old Jul 18, 2019, 5:11 pm
  #1135  
 
Join Date: Sep 2012
Posts: 192
Originally Posted by dw


The same thing happened with my Chase IHG card that closed in late June. The points took over a week to show up in my IHG account, whereas up until then they always posted by the end of the next business day.
Well ok. At least i know who to point the finger if this doesn’t resolve and now I have some timeline expectation of when it should be resolved as well. Thanks for that!
shingu79 is offline  
Old Jul 19, 2019, 11:43 am
  #1136  
 
Join Date: Jan 2019
Location: Albuquerque
Posts: 64
I have the same issues that some of you are seeing. Statement closed on the 12th, points usually post on the 13th or 14th. Still no points on the 19th. Statement shows 10k points earned last statement period but nothing has made it to my Hyatt account yet. Last year I had a UR to Hyatt transfer that took over a week to show up so will probably wait a few more days before calling Chase
Lobonomnom is offline  
Old Jul 20, 2019, 6:06 am
  #1137  
 
Join Date: Jul 2013
Programs: Marriott Tit, Hyatt Diamond, AA EXP, UA Silver, IHG Plat
Posts: 427
This is my first month with the card and points posted a day after statement close. The large tally is correct, but then there's an extra 5k even and 3 "0" reward bonus postings. Any idea what the 5k is for?

I assume the 3 "0"s are for bonus category spend of which I had none. I upgraded from the old card to new card, but wasn't offered anything to do so. Edit: as informed below, the "0"s are for the 2 qualifying nights.

Quick Edit: I have not hit 40 nights so it's not due to that milestone bonus.
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Last edited by drewp123; Jul 20, 2019 at 9:54 am
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Old Jul 20, 2019, 7:30 am
  #1138  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
The "0" bonuses are for the qualifying nights - two per bonus. You get two per $5K in charges, so that looks right. Six qualifying nights with this statement.

I don't know what the 5,000 points are.
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josephstern is offline  
Old Jul 20, 2019, 12:41 pm
  #1139  
 
Join Date: May 2012
Programs: SPG Plat
Posts: 792
each spend category (1x, 2x, 4x) is posted separately. suspect the 5k was one category and your 16k one is another category
rooivalk is offline  
Old Jul 20, 2019, 2:44 pm
  #1140  
Suspended
 
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
The 5,000 could be from a referral.
joe_miami is offline  


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