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Hyatt Place Bangkok Sukhumvit REVIEW MASTER THREAD

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Hyatt Place Bangkok Sukhumvit REVIEW MASTER THREAD

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Old Nov 23, 2020, 3:57 am
  #61  
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Originally Posted by escape4
Did they move existing reservations to a higher-level hotel such as HR or GH? This was a nice gesture done by other hotels such as DT which moved me to Conrad a few months ago. Or they just flat out cancelled?
I was an idiot for not booking last week when JAN 2 > was still available. Very likely Hyatt would have moved me to GH/HR which are both 12k a night. Maybe I could have cancelled and gotten a boat load of points back. Oh well, water under the bridge.
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Old Nov 23, 2020, 3:22 pm
  #62  
 
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My reservation is still active...
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Old Nov 23, 2020, 9:58 pm
  #63  
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Originally Posted by tjae
My reservation is still active...
For which dates? Maybe a good time to call Hyatt and ask them to rebook you.
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Old Nov 24, 2020, 1:00 am
  #64  
 
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Its a 1-night only, (BRG-5000 points) beginning of february, after a week at GH, before departure.
I'd better wait :-)
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Old Nov 25, 2020, 10:22 pm
  #65  
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Originally Posted by tjae
Its a 1-night only, (BRG-5000 points) beginning of february, after a week at GH, before departure.
I'd better wait :-)
Wait for what? Right now the hotel is closed and they have to rebook you.
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Old Nov 26, 2020, 7:23 pm
  #66  
 
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fb support has no information.
they just confirmes its not bookable.
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Old Nov 27, 2020, 5:59 am
  #67  
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Just talked to another Hyatt GM here in BKK and he said that since "Early November" the HP is an ASQ hotel.

Doesn't make much sense to me because I've been staying next to the HP (Hilton Sukhumvit & Marriott Marquis) the entire month and the place is dead, all rooms dark. There is no action of anything right now.
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Old Nov 29, 2020, 4:15 pm
  #68  
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Originally Posted by skywalkerLAX
Just talked to another Hyatt GM here in BKK and he said that since "Early November" the HP is an ASQ hotel.

Doesn't make much sense to me because I've been staying next to the HP (Hilton Sukhumvit & Marriott Marquis) the entire month and the place is dead, all rooms dark. There is no action of anything right now.
There's someone on a Facebook group I'm in who claims to have been there for the past two weeks on an ASQ...
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Old Dec 11, 2020, 1:35 am
  #69  
 
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Today received a SORRY WE HAVE TO CANCEL email,
5 min later the reservation was cancelled 😳
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Old Dec 31, 2020, 5:33 am
  #70  
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Does anyone have contact details for the GM? I’m booked for ASQ next week, but the hotel has been AWOL to some basic questions I need answering to help me pack for the last 9 days.

This is now well into escalation territory.
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Old Dec 31, 2020, 5:38 am
  #71  
 
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GM contact - see PM
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Old Dec 31, 2020, 5:14 pm
  #72  
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Superb response from the GM in the middle of the night of new year's eve. Problems sorted.
dsquared37, tjae and Kacee like this.
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Old Dec 31, 2020, 6:55 pm
  #73  
 
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Originally Posted by EuropeanPete
Superb response from the GM in the middle of the night of new year's eve. Problems sorted.

GM is great. I know him from Hyatt Regency BKK. I did a mattress run last year and GM welcomed me well
LIH Prem and EuropeanPete like this.
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Old Jan 1, 2021, 8:05 pm
  #74  
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Originally Posted by EuropeanPete
Superb response from the GM in the middle of the night of new year's eve. Problems sorted.
Rebooked to another Hyatt property?
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Old Jan 2, 2021, 6:58 am
  #75  
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Originally Posted by skywalkerLAX
Rebooked to another Hyatt property?
Nope, Hyatt Place is the only Hyatt ASQ at the moment, so I'm staying there.
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