Platinum Upgrade?
Mar 8, 2016 | 12:45 pm
#1
Original Poster
Join Date: Mar 2004
Location: Atl
Posts: 272
Platinum Upgrade?
I am sure this question is answered somewhere but I couldn't find it.
If the hotel you're staying at has available suites when you check in and you are just platinum, do you have a chance at getting upgraded?
Thanks
If the hotel you're staying at has available suites when you check in and you are just platinum, do you have a chance at getting upgraded?
Thanks
Mar 8, 2016 | 1:30 pm
#2
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
unlikely. likely those suites would have been given to diamonds.
Mar 8, 2016 | 1:56 pm
#3
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,675
So question, sorta hijacking but kinda of the same, so as platinum (and forgive my ignorance as I am new to Hyatt and just got their card) it pretty much doesn't guarantee you an upgrade then? or you're sayin just not to something like a suite?
Mar 8, 2016 | 2:03 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,430
Room upgrades are not a published Platinum benefit.
And upgrades to suites without a DSU are not a published benefit for anyone. The hotel can be full of Diamonds and every suite on the property can still go empty.
That said, any guest can get upgraded for a variety of reasons, and a Platinum would have better odds than a no-status guest. But it is not a benefit and should never be an expectation.
And upgrades to suites without a DSU are not a published benefit for anyone. The hotel can be full of Diamonds and every suite on the property can still go empty.
That said, any guest can get upgraded for a variety of reasons, and a Platinum would have better odds than a no-status guest. But it is not a benefit and should never be an expectation.
Mar 8, 2016 | 2:06 pm
#5
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Platinum Membership
After 5 qualifying stays or 15 eligible nights in a calendar year, you will enjoy automatic upgrades to Platinum membership that lets you experience a premium level of benefits and rewards.
Join Hyatt Gold Passport
Achieve rewards faster with a 15% point bonus when choosing points
Enjoy a preferred room including rooms on higher floors or larger rooms, based on availability upon arrival1
Stay connected with complimentary premium Internet access where available2
Expedite check-in at a dedicated area for elite members3
Ensure a room is always available with our 72-hour guarantee4
Extend your stay until 2:00 p.m. with a late check out request5
Book reservations through an exclusive Platinum line
After 5 qualifying stays or 15 eligible nights in a calendar year, you will enjoy automatic upgrades to Platinum membership that lets you experience a premium level of benefits and rewards.
Join Hyatt Gold Passport
Achieve rewards faster with a 15% point bonus when choosing points
Enjoy a preferred room including rooms on higher floors or larger rooms, based on availability upon arrival1
Stay connected with complimentary premium Internet access where available2
Expedite check-in at a dedicated area for elite members3
Ensure a room is always available with our 72-hour guarantee4
Extend your stay until 2:00 p.m. with a late check out request5
Book reservations through an exclusive Platinum line
Mar 8, 2016 | 2:08 pm
#6
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Actually Diamonds are not given suites either. You have to use your DSU - Diamond Suite Upgrades
Hyatt Diamond Benefits
.
Hyatt Diamond Benefits
Enjoy the best room available upon arrival, excluding suites
Mar 8, 2016 | 2:26 pm
#7
Join Date: May 2013
Posts: 189
I've regularly gotten upgrades as a Platinum, but just in room category. When booking a standard room, it's not uncommon to be upgraded to at least a room with a better view or even a corner room of sorts with of a bit extra space. Suites, however, I have only received on 3-4 occasions and most-definitely should not be expected.
Mar 8, 2016 | 2:27 pm
#8
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
Ultimately, regardless of hotel status, you will get one of two things:
1. Whatever room the hotel decides to give you
2. Whatever room you can negotiate with the hotel
1. Whatever room the hotel decides to give you
2. Whatever room you can negotiate with the hotel
Mar 8, 2016 | 2:52 pm
#9
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
Actually Diamonds are not given suites either. You have to use your DSU - Diamond Suite Upgrades
Hyatt Diamond Benefits
.
Hyatt Diamond Benefits
.
The point is - they'll give the suite to a myriad of diamonds prior to giving it to a plat.
Mar 8, 2016 | 3:04 pm
#10
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,386
As a platinum, you should definitely never expect for a suite. As mentioned before, it's not part of the T&Cs and Platinum isn't Hyatt's top status. Diamonds should also never expect suites but many have good experiences with hotels offering them anyways.
As a platinum, the best benefits that you can expect are 15% extra points, higher speed internet, and the chance for 2 pm late checkout. Other than that, it's nothing special.
Also kudos to the member above that has gotten 3-4 suite upgrades as a platinum. You probably have one of the best ratios.
As a platinum, the best benefits that you can expect are 15% extra points, higher speed internet, and the chance for 2 pm late checkout. Other than that, it's nothing special.
Also kudos to the member above that has gotten 3-4 suite upgrades as a platinum. You probably have one of the best ratios.
Mar 8, 2016 | 4:13 pm
#11
Join Date: May 2013
Posts: 189
The other time was a couple of years ago at the Grand Hyatt Seattle when they upgraded us from their standard room to their Emerald Suite.
But, these are definitely not common for a Platinum member, so they've come as a pleasant surprise.
Mar 8, 2016 | 4:20 pm
#12
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
Since Platinum is obtained after five nights, you really can't expect very much. It's not like you're particularly useful to that hotel, unless of course you are. As a Diamond, I'm often upgraded to suites, but usually at properties I sleep in a lot.
Mar 8, 2016 | 6:22 pm
#13
Join Date: Jan 2004
Location: MSP
Programs: AA Plat Pto, IHG Plat, HH Gold, Hyatt Globalist
Posts: 2,593
Upgrades happen fairly regularly for me, upgrades to suites very rarely. I tend to stay on weekends and rarely more than 2 nights so I might be easily accommodated between two business travel diamonds.
Mar 9, 2016 | 3:31 am
#14
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Three of those were actually at the same property (Hyatt Regency Clearwater Beach) when we visited three years in a row. On each occasion we booked their standard room, and ended up getting the upgrade to their one-bedroom Gulf-front suite. ^
The other time was a couple of years ago at the Grand Hyatt Seattle when they upgraded us from their standard room to their Emerald Suite.
But, these are definitely not common for a Platinum member, so they've come as a pleasant surprise.
The other time was a couple of years ago at the Grand Hyatt Seattle when they upgraded us from their standard room to their Emerald Suite.
But, these are definitely not common for a Platinum member, so they've come as a pleasant surprise.
Mar 9, 2016 | 7:35 am
#15
Join Date: Jul 2005
Posts: 218
Going from memory -- Platinums used to get certificates after every third stay that could be redeemed for an upgrade to Regency Club floor, drink/snack, 1000 points or something to do with dining (I forget what). This was discontinued in December 2012 so the Gold Passport team could "focus [their] time, attention and resources on improving the program in new and innovative ways rather than administering a benefit that members dont value".
http://www.flyertalk.com/forum/hyatt...31dec12-2.html
Expect an announcement any day now.
http://www.flyertalk.com/forum/hyatt...31dec12-2.html
Expect an announcement any day now.