Nov 18, 2023, 11:58 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: jbeckett

The following info may be helpful for all newbies:

Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.

[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)

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Sep 20, 2023, 12:12 pm

#5401

brp

FlyerTalk Evangelist

Join Date: Mar 2004

Location: SJC

Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum

Posts: 33,535

Quote:

Originally Posted by World of Hyatt Concierge

Good afternoon. The World of Hyatt member must be present in the room to receive points or night credit. Have her call the World of Hyatt line at 888-994-9288 or by reaching out to @Hyattconcierge through Facebook, Instagram or X for assistance in changing the reservation to your name. I wish her well with the upcoming procedure. Gale @Hyattconcierge.

Gale, thanks for the prompt answer. We will likely not know until the day of the reservation whether she feels up to the trip (this is day after the procedure, in the afternoon). How do we best handle this in the meantime (it's in October)? It is using points so, at the least, I'd want her to extend GOH for my stay in case she can't make it. Should we set things up now or wait until we know the status which, as I said, likely won't be until day of check-in?

Cheers.

Last edited by brp; Sep 20, 2023 at 1:05 pm

Sep 20, 2023, 4:36 pm

#5402

sadiqhassan

Join Date: Jan 2005

Location: Pennsylvania

Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist

Posts: 9,689

Points booking oddity

I am using points to book a stay at the GH Kauai. I am staying for 4 nights and was able to find availability for the first night and the subsequent 3 nights separately but not a 4 night booking. I booked the 1 night and 3 night stay (same account, same room type, same names). I am hoping that they will be able to keep us in the same room - is it worth reaching out to the hotel to see if the reservations can be combined?
Thanks!

Sep 20, 2023, 5:54 pm

#5403

brp

FlyerTalk Evangelist

Join Date: Mar 2004

Location: SJC

Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum

Posts: 33,535

Quote:

Originally Posted by sadiqhassan

I have done this several times in the past, usually to combine reservations using multiple FNAs. I have called customer service, rather than the hotel, to do this. Even if not formally combined, tjhe hotel should be able to "link" then on their end so that you can keep the room and not check out.

Cheers.

sadiqhassan likes this.

Sep 23, 2023, 7:09 pm

#5404

js1993

Join Date: Aug 2021

Location: USA

Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)

Posts: 2,917

A Chase free night expiring Oct. 31 must be used for a checkout by Oct. 31, not a check-in on Oct. 31, correct? Thanks.

Sep 24, 2023, 6:02 am

#5405

skj

Join Date: Jul 2009

Location: IAH

Programs: UA 2MM, Hyatt Diamond, SPG Gold

Posts: 2,164

Quote:

Originally Posted by js1993

A Chase free night expiring Oct. 31 must be used for a checkout by Oct. 31, not a check-in on Oct. 31, correct? Thanks.

Correct

js1993 likes this.

Sep 24, 2023, 9:36 am

#5406

fred8ab

Join Date: Sep 2009

Location: South Germany

Programs: Miles&More Senator , EX-SPG Platinum now Bonvoy LTP, IC Platinum , Hilton Diamond, Hyatt Globalist

Posts: 300

When I check in on 12/27/23 and check out on 01/02/24 will those 6 nights be counted for 2024?
Or is there an automatic split 2023/2024?

Sep 24, 2023, 9:44 am

#5407

Zorak

Moderator: Hyatt; FlyerTalk Evangelist

Join Date: Jun 2015

Location: WAS

Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester

Posts: 18,947

Quote:

Originally Posted by fred8ab

When I check in on 12/27/23 and check out on 01/02/24 will those 6 nights be counted for 2024?

Yes.

fred8ab likes this.

Sep 24, 2023, 7:17 pm

#5408

happychic

Join Date: Apr 2015

Programs: Wyndham Diamond

Posts: 876

I filed out a missing credit request a week ago, since the points for a paid night back from two weeks ago have not been posted.

How long does it take Hyatt to award the missing points? I have not received any email about this request. When I attempt to file another request, this message pops up, so clearly it has received my request.

"You have already submitted an uncredited stay request for these dates at this hotel."

Sep 25, 2023, 12:36 pm

#5409

beachmiles

Join Date: Feb 2008

Location: CHS

Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum

Posts: 1,142

Points Advance , past Globalist

I am Globalist , but will lose status in 2024. I can book a Points Advance reservation for next fall now, but will it go away in March when I lose Globalist Status?

I know you need to be Globalist to Book A points advance reservation,

Sep 25, 2023, 6:54 pm

#5410

famd

Join Date: Mar 2023

Location: LAX

Programs: Hyatt Globalist, IHG Platinum Elite, Hilton Gold

Posts: 57

I tried to apply a SUA to an eligible property that I’m staying with points but was told that there’s none available even though it shows standard suites available for paid and award during my days there. I called the globalist line and they told me that there’s no “SUA” standard suites available, which leads me to believe that the property has allotted a certain amount of standard suites for SUA guests. With this information, what’s the best source of information to determine if a property has standard suites eligible for SUA? My stay is a few months out, so would that mean I keep calling the globalist line to see if it opened up?

Sep 26, 2023, 4:53 am

#5411

surikatina

Join Date: Feb 2013

Location: NYC

Posts: 170

Quote:

Originally Posted by famd

Something similar happened to me at the HR Aruba as well as Baha Mar. I contacted my concierge who was able to call and add the SUA when a suite became available on their own or elevate to Hyatt Consumer Affairs on your behalf if the property won't comply. If there's a standard suite available for paid, I believe they need to honor this. I would keep calling Hyatt and reach out on twitter as well.

Sep 26, 2023, 5:57 pm

#5412

HSBC

Join Date: Mar 2022

Posts: 142

If booking through 3rd party

I am Hyatt member.
If booking Hyatt hotel room through the 3rd party (e.g. booking.com), would I earn any Hyatt points?
Would I earn the same number of points whether I book through the Hyatt directly or through the 3rd party?
Thanks!

Sep 26, 2023, 7:22 pm

#5413

Schnit

Join Date: May 2022

Posts: 2,263

Quote:

Originally Posted by HSBC

You get nothing if you don't book direct, with a few exceptions

HSBC likes this.

Sep 26, 2023, 7:40 pm

#5414

HSBC

Join Date: Mar 2022

Posts: 142

Exclude Breakfast

When I accessed the 3rd party website, there's choice to pick the room only or room with breakfast.
When I accessed the Hyatt hotel website, it only show room with breakfast. There's no choice to pick the room only. Of course, the price is higher due to the daily breakfast.
I'll stay in the hotel for 3 weeks, I don't want to eat the same breakfast every day.
Is it possible to contact the hotel directly to request to book the room only at a lower price?
Any better suggestion?
Thanks!

Sep 26, 2023, 9:52 pm

#5415

mtsiring1

Join Date: Jul 2023

Posts: 12

noob time:

a) if you're globalist but you booked your trip through OTA, do the benefits still apply?

b) can you give someone guest of honor on a points + cash stay or only free nights?

c) is hyatt's best rate guarantee policy efficient?