Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
May 6, 2021, 1:08 pm
#3106
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Globalist Guest-booking at Small Luxury Hotels question.
After earning globalist in early 2020 just in time for the pandemic, we're finally starting to make some bookings.
What are the rules about making award reservations in someone else's name, with your Hyatt points at SLH locations?
We offered to give a few nights at a SLH location to friends as a wedding gift. But then when I went to book, my concierge initially said that not only could I not do a Guest of Honor booking at a SLH location, but I was initially told that I couldn't even make a booking for someone other than myself.
The concierge then (kindly) came back a bit later and said that she double-checked, and found that she could make the booking, but I couldn't apply any suite upgrade certificates or the GOH benefits at a SLH location.
Just wondering what the "rules" are about booking rooms for someone else with your points (at SLH and other locations), and if it's true that you can only ever use suite upgrade certificates for bookings in your name.
After earning globalist in early 2020 just in time for the pandemic, we're finally starting to make some bookings.
What are the rules about making award reservations in someone else's name, with your Hyatt points at SLH locations?
We offered to give a few nights at a SLH location to friends as a wedding gift. But then when I went to book, my concierge initially said that not only could I not do a Guest of Honor booking at a SLH location, but I was initially told that I couldn't even make a booking for someone other than myself.
The concierge then (kindly) came back a bit later and said that she double-checked, and found that she could make the booking, but I couldn't apply any suite upgrade certificates or the GOH benefits at a SLH location.
Just wondering what the "rules" are about booking rooms for someone else with your points (at SLH and other locations), and if it's true that you can only ever use suite upgrade certificates for bookings in your name.
World of Hyatt members receive on-property benefits including complimentary continental breakfast, complimentary Wi-Fi, early check-in (based on availability at check-in), late check out (based on availability at check-in), and a one category room upgrade (based on availability at check-in).
BENEFITS FOR WORLD OF HYATT MEMBERS STAYING AT PARTICIPATING SLH PROPERTIES
When spending an Eligible SLH Night at a Participating SLH Property, Members will receive certain in-hotel benefits as specified here. Those benefits are subject to change and an updated list of the benefits will be posted on that site. Certain benefits may only be available to a specified number of guests and may be available for additional guests for an additional fee (e.g., complimentary continental breakfast is only for two (2) guests and is available for a fee for additional guests).
Please note Members who book a stay at a Participating SLH Property through Hyatt Booking Channels are not eligible for benefits of SLH’s Invited loyalty program.
Please also note that the In-hotel Benefits provided to Members when they stay at a Hyatt hotel or resort are not provided to Members staying at Participating SLH Properties. Without limiting the generality of the foregoing, and as noted above, please note that the Globalist benefit of a waived resort, destination or facility fee when paying an Eligible Rate is not valid at Participating SLH Properties.
When spending an Eligible SLH Night at a Participating SLH Property, Members will receive certain in-hotel benefits as specified here. Those benefits are subject to change and an updated list of the benefits will be posted on that site. Certain benefits may only be available to a specified number of guests and may be available for additional guests for an additional fee (e.g., complimentary continental breakfast is only for two (2) guests and is available for a fee for additional guests).
Please note Members who book a stay at a Participating SLH Property through Hyatt Booking Channels are not eligible for benefits of SLH’s Invited loyalty program.
Please also note that the In-hotel Benefits provided to Members when they stay at a Hyatt hotel or resort are not provided to Members staying at Participating SLH Properties. Without limiting the generality of the foregoing, and as noted above, please note that the Globalist benefit of a waived resort, destination or facility fee when paying an Eligible Rate is not valid at Participating SLH Properties.
May 6, 2021, 1:43 pm
#3108
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
Globalist Guest-booking at Small Luxury Hotels question.
After earning globalist in early 2020 just in time for the pandemic, we're finally starting to make some bookings.
What are the rules about making award reservations in someone else's name, with your Hyatt points at SLH locations?
We offered to give a few nights at a SLH location to friends as a wedding gift. But then when I went to book, my concierge initially said that not only could I not do a Guest of Honor booking at a SLH location, but I was initially told that I couldn't even make a booking for someone other than myself.
The concierge then (kindly) came back a bit later and said that she double-checked, and found that she could make the booking, but I couldn't apply any suite upgrade certificates or the GOH benefits at a SLH location.
Just wondering what the "rules" are about booking rooms for someone else with your points (at SLH and other locations), and if it's true that you can only ever use suite upgrade certificates for bookings in your name.
After earning globalist in early 2020 just in time for the pandemic, we're finally starting to make some bookings.
What are the rules about making award reservations in someone else's name, with your Hyatt points at SLH locations?
We offered to give a few nights at a SLH location to friends as a wedding gift. But then when I went to book, my concierge initially said that not only could I not do a Guest of Honor booking at a SLH location, but I was initially told that I couldn't even make a booking for someone other than myself.
The concierge then (kindly) came back a bit later and said that she double-checked, and found that she could make the booking, but I couldn't apply any suite upgrade certificates or the GOH benefits at a SLH location.
Just wondering what the "rules" are about booking rooms for someone else with your points (at SLH and other locations), and if it's true that you can only ever use suite upgrade certificates for bookings in your name.
would be great if you added your experiences, too, to give a boost to the Hyatt sub-forum
May 7, 2021, 2:14 am
#3109
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
My family and I are thinking of going on a trip to Asia in 2022. I'm currently a Hyatt Globalist and Hilton Diamond. We haven't decided on a city yet, but it'll probably be either Singapore, Hong Kong, or Shanghai. I think Marriott limits free breakfast from my Titanium status to 2 people. Please correct me if I'm wrong. I'm not familiar with Hilton and Hyatt's rules. In terms of breakfast for 4 people and points accrual, am I better off with Hilton or Hyatt?
May 7, 2021, 10:14 am
#3110
Join Date: Nov 2013
Location: IAD/DCA/BWI
Programs: Hyatt Globalist (2020:Exp), United Gold
Posts: 1,525
My family and I are thinking of going on a trip to Asia in 2022. I'm currently a Hyatt Globalist and Hilton Diamond. We haven't decided on a city yet, but it'll probably be either Singapore, Hong Kong, or Shanghai. I think Marriott limits free breakfast from my Titanium status to 2 people. Please correct me if I'm wrong. I'm not familiar with Hilton and Hyatt's rules. In terms of breakfast for 4 people and points accrual, am I better off with Hilton or Hyatt?
The workaround is to book the second room as a "Guest of Honor" points booking (i.e. under wife's name), in which case Globalist benefits apply. Downside is that the points won't be in your account, but could be transferred in a future booking.
(Hopefully this info is still accurate, someone please correct if it has changed.)
May 7, 2021, 12:50 pm
#3112
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
May 7, 2021, 5:10 pm
#3114
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
My past experience has been that Hyatt limits Globalist lounge access to people staying in the same room. Assuming you book two rooms, the second room doesn't get any benefits.
The workaround is to book the second room as a "Guest of Honor" points booking (i.e. under wife's name), in which case Globalist benefits apply. Downside is that the points won't be in your account, but could be transferred in a future booking.
(Hopefully this info is still accurate, someone please correct if it has changed.)
The workaround is to book the second room as a "Guest of Honor" points booking (i.e. under wife's name), in which case Globalist benefits apply. Downside is that the points won't be in your account, but could be transferred in a future booking.
(Hopefully this info is still accurate, someone please correct if it has changed.)
Yes, I intend to book two rooms and we will all be staying there at the same time.
May 7, 2021, 5:14 pm
#3115
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
Yes, I'll be staying at the same time as the rest of my family. I do notice in my account that I have 4 club access award in my account expiring in February 2022. How does a CAA work and how many days does it cover? Asia have excellent lounges so this could tip the selection to Hyatt over Hilton and Marriott.
May 7, 2021, 5:35 pm
#3116
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Oh! Totally forgot about this!
Yes, I'll be staying at the same time as the rest of my family. I do notice in my account that I have 4 club access award in my account expiring in February 2022. How does a CAA work and how many days does it cover? Asia have excellent lounges so this could tip the selection to Hyatt over Hilton and Marriott.
Yes, I'll be staying at the same time as the rest of my family. I do notice in my account that I have 4 club access award in my account expiring in February 2022. How does a CAA work and how many days does it cover? Asia have excellent lounges so this could tip the selection to Hyatt over Hilton and Marriott.
May 7, 2021, 5:38 pm
#3117
Join Date: Oct 2006
Posts: 325
Have a reservation for tomorrow and had requested early check in when booked. Will the APP tell me tomorrow if I have been granted the early check in or when our room is ready? Curious how that works and/or if I have to call and check to see if it's available. Thanks for any experience you could share.
May 7, 2021, 6:03 pm
#3118
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Have a reservation for tomorrow and had requested early check in when booked. Will the APP tell me tomorrow if I have been granted the early check in or when our room is ready? Curious how that works and/or if I have to call and check to see if it's available. Thanks for any experience you could share.
May 7, 2021, 6:22 pm
#3119
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
You can apply each award for a stay of up to 7 nights. The property will need to have "club" room types available to apply the award (even though you book into a standard room type initially). If you're going to use an award and not book a suite, then I would just book the cheapest room you can get. You usually get upgraded to the club floor along with getting club access.
May 9, 2021, 12:00 pm
#3120
Join Date: Oct 2020
Location: Paris
Programs: Hyatt Globalist, Hilton Diamond
Posts: 133
I think I need more details from you since I'm not a Hyatt expert. I generally book the cheapest room at any Hyatt property and ask for an upgrade at check-in. So if I were to stay at a Hyatt in Asia, I would book two of the cheapest rooms and then ask for a suite upgrade. If I get it, great, if not, that's fine too. So in this case, how would I apply the CAA? I've actually never used a CAA before.
You should note though that a CAA (at least according to my experiences) will not necessarily get you into a Club Room. If the property is fully booked, they will likely keep you into your standard room and offer free breakfast and lounge access.
As a Globalist, WOH rules say that you only get Lounge benefits for one room (I mean, without even having to use a CAA). So CAA are mainly useful on the second room to make sure that those travelling with you get Lounge access as well. That said, some Hyatt properties will extend Lounge benefits to the second room as well without having to use a CAA, so the interest can be limited. You can check with the Front Desk ahead of time what is their policy. It really depends on where you are staying, but if it's a property you stay at often, they are often happy to do so.
And yes, totally agree that Lounges in Asia are memorable.