Andaz Singapore REVIEW - MASTER THREAD
Jan 3, 2024, 9:05 am
#601
Join Date: Jan 2024
Programs: Hyatt Globalist, AA PP
Posts: 3
6 adults. I've been trying to talk to the staff to let me put 4 people in a suite, but they won't seem to budge. Any risks of just sneaking that person into that room with us?
Jan 3, 2024, 10:02 am
#602
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Singapore is less risky IMO than trying this in Japan. I can't remember if the suite in Singapore has a pull out couch or not. Regardless the biggest challenge is where the additional folks will sleep. if there is no pull out bed, there is no way they will do a rollaway, so do the folks sleep on a floor? Why not just get a 3rd room?
Jan 3, 2024, 12:00 pm
#603
Join Date: May 2014
Location: Taipei
Posts: 1,134
This was the Andaz's response to me last year when inquiring for my 2 adults and 2 young kids family:
Maximum 2 Adults & 1 child under 12 years old is allowed in the 2 Twin beds room due to fire safety regulations.We recommend you book the Deluxe rooms which allows 2 Adults & 2 children (under 12 years old). One rollaway bed can be arranged in the Deluxe Category room type .
Feb 3, 2024, 2:07 pm
#604
Join Date: Jan 2023
Posts: 16
Just completed a two night stay at Andaz Singapore.
Couple of noticeable downgrades:
1/ Welcome amenity for suite no longer included the two small champagne bottles (think 150ml each). Instead I was offered two small boxes of Eureka popcorns. The small Pandan chiffon cake is unchanged.
2/ Toothpaste is now of the 10ml sized version instead of a larger one previously (think 20g).
3/ Breakfast no longer has the a la carte menu. Instead, it is buffet for all with a daily special egg dish that you can order off the counter.
4/ Wine hour is limited to one hour (530-630pm) where guest can redeem the welcome voucher for one designated drink. One voucher per guest per stay regardless of length. The good ole days of two hour free flowing booze is long gone.
There are some benefits worth highlighting:
1/ All guests have free access to the Virgin Active Gym on the first floor. Advantage there being they offer gym clothes (shirt+shorts) and socks along with shower amenities. Good for travelers who want to reduce the laundry load.
2/ Suite guests are entitled to complimentary in-room dining. One set per guest from the menu below with no refill/toppings. If you choose in room dining you are not allowed to go to Alley on 25 for the buffet breakfast
Andaz Singapore complimentary room service breakfast menu for Suite guests
Couple of noticeable downgrades:
1/ Welcome amenity for suite no longer included the two small champagne bottles (think 150ml each). Instead I was offered two small boxes of Eureka popcorns. The small Pandan chiffon cake is unchanged.
2/ Toothpaste is now of the 10ml sized version instead of a larger one previously (think 20g).
3/ Breakfast no longer has the a la carte menu. Instead, it is buffet for all with a daily special egg dish that you can order off the counter.
4/ Wine hour is limited to one hour (530-630pm) where guest can redeem the welcome voucher for one designated drink. One voucher per guest per stay regardless of length. The good ole days of two hour free flowing booze is long gone.
There are some benefits worth highlighting:
1/ All guests have free access to the Virgin Active Gym on the first floor. Advantage there being they offer gym clothes (shirt+shorts) and socks along with shower amenities. Good for travelers who want to reduce the laundry load.
2/ Suite guests are entitled to complimentary in-room dining. One set per guest from the menu below with no refill/toppings. If you choose in room dining you are not allowed to go to Alley on 25 for the buffet breakfast
Andaz Singapore complimentary room service breakfast menu for Suite guests
Feb 3, 2024, 9:37 pm
#605
Join Date: Nov 2017
Location: New York
Programs: Hyatt Globalist, Alaska MVP Gold
Posts: 157
Feb 4, 2024, 12:29 am
#606
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,481
Feb 4, 2024, 12:36 am
#607
Join Date: Nov 2017
Location: New York
Programs: Hyatt Globalist, Alaska MVP Gold
Posts: 157
I am a Globalist hence might be wrong whether non-Globalist qualifies. However, the menu clearly stated it is a benefit for Suite guests.
Feb 4, 2024, 1:19 am
#608
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,229
Globalist here. Didn't get offered in room dining when was in a specialty suite last year. Maybe one needs to be proactive and ask. I didn't know about the free tea and snacks in the bar and stuff either until dayb3
Feb 5, 2024, 1:32 am
#609
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Just booked here on points. The nightly rate for my stay was close to $700, so kinda weird they are charging those rates and trying to cut corners on the little things as mentioned above. Stayed here before about a year ago and liked the property itself. Minimal interaction with staff but I really enjoyed the room (in general I am an Andaz fan). I'm only explorist so I don't go in with very high expectations. Lot of the hotels in Singapore are pretty pricey and I considered going somewhere else while I waited for my connecting flight but once I factored in the plane fare and extra accommodation costs for doing it etc I figured I'd just use the points and enjoy the food in singapore while planning the next stages of my trip, especially after coming off an 18+ hour flight.
Feb 5, 2024, 9:31 pm
#610
Join Date: Jan 2023
Posts: 16
The in room breakfast benefit / menu was only offered when I called to ask them from my Suite. There was no mention of it at check-in or in room. Housekeeping sent over the paper menu shortly after my call.
I am a Globalist hence might be wrong whether non-Globalist qualifies. However, the menu clearly stated it is a benefit for Suite guests.
I am a Globalist hence might be wrong whether non-Globalist qualifies. However, the menu clearly stated it is a benefit for Suite guests.
Feb 5, 2024, 10:34 pm
#611
Join Date: Nov 2017
Location: New York
Programs: Hyatt Globalist, Alaska MVP Gold
Posts: 157
Feb 6, 2024, 12:27 pm
#612
Join Date: Jan 2023
Posts: 16
Feb 7, 2024, 1:34 am
#613
Join Date: Mar 2013
Location: Sydney, Australia
Programs: BA Gold, QF Platinum, SQ Silver
Posts: 299
Feb 12, 2024, 10:55 pm
#615
Join Date: Nov 2014
Location: San Francisco, CA
Programs: SPG Gold, Hyatt Plat, Fairmont Premier
Posts: 173
They have different staff to restock the minibars, so not necessarily the same time as when your room is cleaned. I stayed in the Andaz Suite last month for 2 nights and they restocked the minibar daily.