Sep 2, 2014, 11:56 pm
Last edit by: RedSun
- Globalist breakfast: one entree, one hot drink, one cold drink (data points since Dec 2018)
- Available as room service subject to $10 delivery fee
- Complimentary shoeshine and iron-pressed service for 2 items during your stay, it is available through the ipad.
- Mercedes benz suv and s class (with wifi) available complimentary for drop off only within 10 blocks north or south from PHNY.
- Bicycle is available during warmer month.
Hotel lobby on ground floor. Stairs or elevator to 3rd level to reception area for check-in. Separate elevators to guest room from 4th to 23th floors. No 13th and 24th floors. Spa, gym and pool are on top 25th floor.
Park Hyatt New York REVIEW - MASTER THREAD
Aug 9, 2018, 3:01 pm
#1411
Join Date: Aug 2007
Posts: 1,161
Lowly discoverist here. Booked 6 nights, all with points in September for our 10th anniversary. To have flexibility, booked each day as a new reservation. Wanted to splurge, but having doubts reading this thread. Hope it turns out okay! Going with kids, so, kinda need a pool - which takes out most other hotels in NYC.
Is there an email address that I can send a request regarding our stay? Can someone PM me? Thnx in advance
Is there an email address that I can send a request regarding our stay? Can someone PM me? Thnx in advance
You likely won't get an upgrade, but all the rooms here are gorgeous with top notch everything. Don't expect a great view but those are rare in NYC anyway. The details (like the steam trunk tables), cleanliness, gorgeous bathrooms and showers will probably dazzle you if you've never experienced a true five star hotel. You WILL get access to what has to be one of the nicest pool, spa, steam room, and gym facilities in NYC which your kids will absolutely adore. I've never seen anything quite like it. There are also some great views of Central Park from the gym which adjoins the pool. Since your not getting a free breakfast anyway, complaints about this (although I've only had a great experience) won't be an issue for you, and given the very high prices in the restaurant, I'd look elsewhere anyway for family dining. The location is top notch - you will be a great neighborhood in the middle of everything.
Hard to put in words but we also love how QUIET the hotel feels to us. Very quiet hallways and huge heavy doors. Everything about it is very laid back but formal at the same time. It's a different sort of vibe, almost like an oasis in the city.
The staff are FINE. A bit cold sometimes, but remember that this is actually one of top hotels in NYC and there are people there that really are actually paying over $1,000 a night! Actually - most are! Some are paying MUCH more than that. Thus it is appropriate for the staff to be ever-so-slightly more focused on these customers (as I have seen evident, and I think this annoys the Globalist crowd staying there on points). Also, every time I've been there I've seen celebrities, and you likely will, too, if you keep an eye out and notice such things. When present, I have observed them monopolizing the staff.
Finally I have to emphasize how much of a BARGAIN this hotel is when you pay with points. The Hyatt Centric Times Square (another fine facility but several steps below the Park Hyatt) is 25,000 points per night. So is the Andaz. Heck the little Hyatt Herald Square is 20,000 (I think). For an extra 5,000-10,000 points you get a lot of great value.
Go with the right attitude and you will be dazzled!
Last edited by txhyattlvr; Aug 9, 2018 at 3:08 pm
Aug 9, 2018, 3:20 pm
#1412
Join Date: Jan 2010
Posts: 25
My point was, they already had a restaurant in that space called The Back Room, which closed. Thus my concern (fear) that the e-concierge info was helplessly (severely) outdated.
However if you say that is info is newly posted, that is promising (although if I were the GM I'd sure as hell give the new restaurant a different name, if only to avoid confusing dopes like me).
Still hoping we can get an on-site report from a recent guest.
However if you say that is info is newly posted, that is promising (although if I were the GM I'd sure as hell give the new restaurant a different name, if only to avoid confusing dopes like me).
Still hoping we can get an on-site report from a recent guest.
Permanentely closed - being used as an event space.
Aug 9, 2018, 7:11 pm
#1413
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I prefer to redeem award nights in conjunction with paid nights. It brings the average nightly rate down, but one is still more likely to be taken seriously by the hotel. Also, if needing late checkout or early arrival, I book airport transfers from the hotel. It is not guaranteed, but in my experience strongly increases the likelihood of uninterrupted access to the room from arrival to departure.
For a purely paid stay I would be at The Peninsula.
For a purely paid stay I would be at The Peninsula.
Aug 9, 2018, 9:10 pm
#1414
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,054
Lowly discoverist here. Booked 6 nights, all with points in September for our 10th anniversary. To have flexibility, booked each day as a new reservation. Wanted to splurge, but having doubts reading this thread. Hope it turns out okay! Going with kids, so, kinda need a pool - which takes out most other hotels in NYC.
Is there an email address that I can send a request regarding our stay? Can someone PM me? Thnx in advance
Is there an email address that I can send a request regarding our stay? Can someone PM me? Thnx in advance
Hard to put in words but we also love how QUIET the hotel feels to us. Very quiet hallways and huge heavy doors. Everything about it is very laid back but formal at the same time. It's a different sort of vibe, almost like an oasis in the city.
Last edited by Aventine; Aug 9, 2018 at 9:17 pm
Aug 10, 2018, 5:42 am
#1415
Join Date: Aug 2007
Posts: 1,161
I think it's definitely the best points redemption Hyatt in the city. Everyone I knew moved on from there but definitely try the general email and then find the GM if that doesn't work.
I wish the windows were thickened and soundproofed quiet here. 4:30am trash pickup reverse beeping and dumpster dumping wasn't anything oasis-like.
I wish the windows were thickened and soundproofed quiet here. 4:30am trash pickup reverse beeping and dumpster dumping wasn't anything oasis-like.
Aug 10, 2018, 8:20 am
#1416
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
My stay there in June was just a flew floors up and faced 57th street. I barely noticed the street noise.
And yes, I think points wise this place is worth it compared to other NYC hotels (due to the space and amenities more than the service). But I feel that most of the other NYC Hyatts are inflated by 1 (or even 2) categories and offer some of the worse pt redemptions in the whole WOH program.
And yes, I think points wise this place is worth it compared to other NYC hotels (due to the space and amenities more than the service). But I feel that most of the other NYC Hyatts are inflated by 1 (or even 2) categories and offer some of the worse pt redemptions in the whole WOH program.
Aug 10, 2018, 11:32 am
#1417
Join Date: May 2004
Programs: AS MVPG, Hilton Diamond, Hyatt Globalist
Posts: 103
We've had two wonderful stays at this hotel over the past year, I really don't think you have anything to worry about. Personally, I love it. It's a very special place - people here just like to complain (especially us over-entitled Globalists who don't realize how spoiled we really are, and to which I reluctantly confess to be myself...)
You likely won't get an upgrade, but all the rooms here are gorgeous with top notch everything. Don't expect a great view but those are rare in NYC anyway. The details (like the steam trunk tables), cleanliness, gorgeous bathrooms and showers will probably dazzle you if you've never experienced a true five star hotel. You WILL get access to what has to be one of the nicest pool, spa, steam room, and gym facilities in NYC which your kids will absolutely adore. I've never seen anything quite like it. There are also some great views of Central Park from the gym which adjoins the pool. Since your not getting a free breakfast anyway, complaints about this (although I've only had a great experience) won't be an issue for you, and given the very high prices in the restaurant, I'd look elsewhere anyway for family dining. The location is top notch - you will be a great neighborhood in the middle of everything.
Hard to put in words but we also love how QUIET the hotel feels to us. Very quiet hallways and huge heavy doors. Everything about it is very laid back but formal at the same time. It's a different sort of vibe, almost like an oasis in the city.
The staff are FINE. A bit cold sometimes, but remember that this is actually one of top hotels in NYC and there are people there that really are actually paying over $1,000 a night! Actually - most are! Some are paying MUCH more than that. Thus it is appropriate for the staff to be ever-so-slightly more focused on these customers (as I have seen evident, and I think this annoys the Globalist crowd staying there on points). Also, every time I've been there I've seen celebrities, and you likely will, too, if you keep an eye out and notice such things. When present, I have observed them monopolizing the staff.
Finally I have to emphasize how much of a BARGAIN this hotel is when you pay with points. The Hyatt Centric Times Square (another fine facility but several steps below the Park Hyatt) is 25,000 points per night. So is the Andaz. Heck the little Hyatt Herald Square is 20,000 (I think). For an extra 5,000-10,000 points you get a lot of great value.
Go with the right attitude and you will be dazzled!
You likely won't get an upgrade, but all the rooms here are gorgeous with top notch everything. Don't expect a great view but those are rare in NYC anyway. The details (like the steam trunk tables), cleanliness, gorgeous bathrooms and showers will probably dazzle you if you've never experienced a true five star hotel. You WILL get access to what has to be one of the nicest pool, spa, steam room, and gym facilities in NYC which your kids will absolutely adore. I've never seen anything quite like it. There are also some great views of Central Park from the gym which adjoins the pool. Since your not getting a free breakfast anyway, complaints about this (although I've only had a great experience) won't be an issue for you, and given the very high prices in the restaurant, I'd look elsewhere anyway for family dining. The location is top notch - you will be a great neighborhood in the middle of everything.
Hard to put in words but we also love how QUIET the hotel feels to us. Very quiet hallways and huge heavy doors. Everything about it is very laid back but formal at the same time. It's a different sort of vibe, almost like an oasis in the city.
The staff are FINE. A bit cold sometimes, but remember that this is actually one of top hotels in NYC and there are people there that really are actually paying over $1,000 a night! Actually - most are! Some are paying MUCH more than that. Thus it is appropriate for the staff to be ever-so-slightly more focused on these customers (as I have seen evident, and I think this annoys the Globalist crowd staying there on points). Also, every time I've been there I've seen celebrities, and you likely will, too, if you keep an eye out and notice such things. When present, I have observed them monopolizing the staff.
Finally I have to emphasize how much of a BARGAIN this hotel is when you pay with points. The Hyatt Centric Times Square (another fine facility but several steps below the Park Hyatt) is 25,000 points per night. So is the Andaz. Heck the little Hyatt Herald Square is 20,000 (I think). For an extra 5,000-10,000 points you get a lot of great value.
Go with the right attitude and you will be dazzled!
I almost booked the Hyatt Centric, and then saw the 5000 points difference. Decided to make it a 6 night stay instead of a 7 night and booked a Holiday inn jfk for the 7th night. She's gonna hate the move!
Aug 10, 2018, 12:02 pm
#1418
Join Date: Aug 2007
Posts: 1,161
Thanks so much! This makes me feel so much better. Have used points before to stay in PH Paris, and Sydney. Enjoyed those, but dont think I read the review threads of those on here.
I almost booked the Hyatt Centric, and then saw the 5000 points difference. Decided to make it a 6 night stay instead of a 7 night and booked a Holiday inn jfk for the 7th night. She's gonna hate the move!
I almost booked the Hyatt Centric, and then saw the 5000 points difference. Decided to make it a 6 night stay instead of a 7 night and booked a Holiday inn jfk for the 7th night. She's gonna hate the move!
I haven't stayed at PH Paris or Sydney but I'd expect this facility to be at or above those levels... in terms of service, remember you are in the Northeast... and the culture is different. By those standards, I think the staff truly are fine at this hotel.
Aug 13, 2018, 12:36 am
#1419
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
That's what I thought at first too, but here is what the e-concierge section says:
"The Back Room is currently undergoing renovations. We will reopen with an exciting new space and menu October 21."
Isn't the Back Room one of the previous versions of the the restaurant that already closed?
https://www.yelp.com/biz/the-back-room-new-york-7
I fear the e-concierge info may be severely out of date. Hoping that a recent guest may have the most accurate info.
"The Back Room is currently undergoing renovations. We will reopen with an exciting new space and menu October 21."
Isn't the Back Room one of the previous versions of the the restaurant that already closed?
https://www.yelp.com/biz/the-back-room-new-york-7
I fear the e-concierge info may be severely out of date. Hoping that a recent guest may have the most accurate info.
Aug 13, 2018, 12:47 am
#1420
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Good choice. I'd take a night at the Holiday Inn JFK in order to be at the Park Hyatt over the Centric any day!!!
I haven't stayed at PH Paris or Sydney but I'd expect this facility to be at or above those levels... in terms of service, remember you are in the Northeast... and the culture is different. By those standards, I think the staff truly are fine at this hotel.
I haven't stayed at PH Paris or Sydney but I'd expect this facility to be at or above those levels... in terms of service, remember you are in the Northeast... and the culture is different. By those standards, I think the staff truly are fine at this hotel.
Aug 13, 2018, 7:04 am
#1421
Join Date: Aug 2007
Posts: 1,161
The service, on the other hand, is likely a step or two below what can be found overseas.
Aug 13, 2018, 8:21 am
#1422
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,857
Before making such a comment, have you stayed at the PHNY? I've stayed in luxury hotels overseas, and the PHNY facility itself is absolutely top notch in terms of luxury 5 star hotel standards. It was built to be Hyatt's flagship property and isn't very old. It resides it what is known to be NYC's "Billionaire Tower." Can't imagine how the facility itself doesn't compare well to any other PH...
The service, on the other hand, is likely a step or two below what can be found overseas.
The service, on the other hand, is likely a step or two below what can be found overseas.
Aug 13, 2018, 8:51 am
#1423
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I was on property last week and there's absolutely nothing happening in the space where the Back Room was, so I don't think the information is accurate. Remember, the Back Room wasn't even the last restaurant in that space - Bevy was. That area is now used as event space. Even if they started renovations to that space since last week, I doubt it'll be done in two months.
Aug 13, 2018, 10:18 am
#1424
Join Date: Sep 2009
Location: Europe
Posts: 2,602
Might be wrong, but I thought that space operated, again, as the Back Room for a brief time after Bevy closed. Regardless, the space itself isn't what needed "renovations." If PHNY intends to have a new restaurant up and running by Oct. 11, they have plenty of time to do so. Hell, they could wait another 2-3 weeks and still have time.
Aug 13, 2018, 2:49 pm
#1425
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009