Originally Posted by tjbrooks
(Post 25522934)
It appears to me that they're selling/consigning base room inventory to discounters/packagers like getarroom. Then when they aren't sold out, they open up award space/Garden View close-in (~1wk). Pretty smart way to stay within the rules but avoid most awards.
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Decided to book a "last minute" trip to Maui for early December. I usually plan further ahead and ensure I am able to use points for the trip. Andaz looks like a really appealing property but can't find any availability.
Has anyone successfully booked the Regency, and then once availability opened up closer to your dates transferred your reservation to Andaz? |
Originally Posted by RedTeam10
(Post 25523435)
Decided to book a "last minute" trip to Maui for early December. I usually plan further ahead and ensure I am able to use points for the trip. Andaz looks like a really appealing property but can't find any availability.
Has anyone successfully booked the Regency, and then once availability opened up closer to your dates transferred your reservation to Andaz? |
Originally Posted by RedTeam10
(Post 25523435)
Decided to book a "last minute" trip to Maui for early December. I usually plan further ahead and ensure I am able to use points for the trip. Andaz looks like a really appealing property but can't find any availability.
Has anyone successfully booked the Regency, and then once availability opened up closer to your dates transferred your reservation to Andaz? |
Anyone ever book last minute? I compared my rate that I booked a month in advance to a rate for the next day after I checked in and it was about $100 cheaper.
If you plan on going offseason, when kids are in school then you can wait until a few days before to book your hotel. They never go full occupancy when school is in session. When we went a couple weeks ago the hotel was maybe at 25% occupancy, yet when I was booking a month out there were only select rooms available. When I checked for next day availability, all rooms showed up at a cheaper rate. |
Originally Posted by anubond005
(Post 25523405)
It's not possible they sold all the garden view rooms for 6 months next year.
Although it's more likely this property is just playing its usual games with award inventory. |
Originally Posted by Kacee
(Post 25525050)
Sure it's possible. There are way too many free nights certificates out there.
Although it's more likely this property is just playing its usual games with award inventory. |
Originally Posted by Goonie
(Post 25518264)
You can valet the first and last night and park for free at the boat launch about a mile away. Very pleasant beach walk.
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Originally Posted by dgross
(Post 25427522)
You have posted twice now complaining about the worst experience ever at the Andaz. Care to share the details so we can decide?
The next morning around 10am more surprises came. We heard pounding loud construction buzz on our ceiling. (Again if you want proof I can send that video over ) this went on forever. I called the service express and at first they deny that is from them. Then she went to check and found out engineering has a construction project going on. About 45 minutes into the pounding from above they sent someone to distribute flyers to the guest to notify about the noise. It was a little too late. Spoke to manager at front desk. They said They could move us to another room but we were already checking out that afternoon. It made no sense to pack and unpack and pack. So they said diamond members already got free breakfast. Nothing else they can do. Didn't even try to offer any compensation. My wife was so upset we just decided to leave. It was not worth it. Leaving was less stressful. So there it goes. Hope that gives some perspectives. |
Thank you for sharing the details of your stay. I would have asked for them to clean the room or move me to another room. You did complain about the noise by the pool and the hotel responded accordingly. The pool with the hot tub is open 24 hours a day, the others close at 10 pm. I don't know if those issues constitute the worst stay ever, IMO, but you are certainly entitled to your opinion.
I have also stayed at the Andaz during the construction this September, but we were notified about it when we checked in, was given a letter apologizing for the construction and the construction hours were from 10:00 am to 5:00 pm. Certainly, late enough in the morning that most people are up, and out and about. We had reserved a pool-side suite but we were upgraded to room 540 as the pool-side suites were unavailable due to the construction. The staff was friendly, and I was greeted by name by the valet staff, beach crew, and restaurant staff almost daily. The staff was incredibly friendly and caring. Housekeeping was efficient and organized all the stuff we left laying around the suite. During our stay on Maui, we spent 4 days at the Fairmont Kea Lani and 4 days at the Andaz. I would never return to the Kea Lani. It was busy, noisy, with a lot of uncaring staff, dirty rooms with a mildew smell, dated decor, and it was almost impossible to find lounge chairs near the pool, etc. However, according to Tripadvisor, people seem to love this hotel, but I guess it is not for us. While staying at the Kea Lani, we decided there was no need to return to Maui. We live on the east coast and visiting the Caribbean would be less expensive with much shorter flight times. After 4 days at the Andaz, we can't wait to return to Maui. To us, the Andaz is incredibly beautiful and serene, with ocean views from all the infinity pools, and the staff is great. |
Originally Posted by paramenace
(Post 25566883)
Is there a purpose to valet-Ing the first and last night? Can you just park at the boat launch entire time?
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Originally Posted by Goonie
(Post 25572904)
Luggage.
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Actually, coming from the East Coast and when I arrive to any island besides HNL, it's pretty late in my little brain, I always valet park for the first night.
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Originally Posted by canyonleo
(Post 25573460)
One can use the front door and driveway for drop off and pick up, even park for some time (using valet) without valeting the first or last night of one's stay.
The only way you get charged is if you overnight the car at the valet. |
Is this hotel still doing the cheap rate offers to get people to come visit it? I missed out on it the last couple of years.. but I'm ready to go next summer! If not this hotel, how about any of the other Hyatt's in Hawaii? I finally hit Diamond, and I want to make the most of it.
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