Park Hyatt St. Kitts REVIEW - MASTER THREAD
Feb 14, 2017, 5:34 am
#167
Join Date: Jan 2009
Location: BKK
Posts: 6,741
You could always try to negotiate something like that. However, why not just take a refund (if prepaid or pts) or cancel without penalty, and then book whatever hotel you prefer?
Feb 14, 2017, 3:28 pm
#168
Join Date: Aug 2005
Posts: 400
I guess I don't understand why they are treating the award and cash bookings differently. For awards, people basically get four seasons for free, with the points refunded. For cash, not so much.
Is it because of the logistics, as they can't do anything with the points anyway?
Is it because of the logistics, as they can't do anything with the points anyway?
Feb 16, 2017, 8:43 pm
#169
Join Date: Feb 2017
Programs: hyatt diamond
Posts: 41
Mar 1, 2017, 4:54 pm
#172
Join Date: Jan 2015
Posts: 14
Availability pulled?
Looks like they pulled much of the availability. Looking at dates in late Nov. Saw plenty of options a few days ago. Now, nothing. Globalist phone agent couldn't find anything either. Hopefully it's a website glitch rather than some other issue.
Mar 3, 2017, 8:29 am
#173
Join Date: Jan 2016
Posts: 268
Yes, I stupidly tried to switch my booking over to my Prestige card without checking if the website had stopped reservations for my stay in October (honeymoon, no less). Nothing GP/WoH could do to reinstate my reservation, so double check before making any changes, people! The Prestige team, though, was able to book a similar rate at the Four Seasons with Virtuoso benefits using 4th night free, so I guess all's well that ends well.
Mar 7, 2017, 5:19 am
#176
Join Date: Feb 2011
Location: NYC
Programs: AA Platinum, Hyatt Diamond, Starwood Platinum, Marriott Platinum, Hilton Diamond
Posts: 159
I also have a reservation in June. I spoke to the GM and he said he'd know within the next few weeks the status. It could be ready but could not. He will reach back out to me and I'll report back on the forum.
Mar 12, 2017, 10:45 am
#177
Join Date: Jan 2005
Location: Texas
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, AA Gold, SPG Gold
Posts: 22
Report on Stay at Four Seasons
Thought I would post a brief report post-stay at the FS Nevis courtesy of Hyatt.
Logistical Stuff: The direct bill to the Hyatt went off flawlessly; I e-mailed Hyatt the week before the stay and they said I would not have any issues and they were correct. All I got was the (large) bill for Spa Services, meals, and other stuff. It is a FS after all.
Ferry: E-mail them a few days/week in advance with all your information so they schedule it. I found it odd that I had to actively reach out versus them reaching out to me, maybe they didn't have all my information (I had created a FS account and added this reservation). The ride over was actually pretty fun - we all enjoyed it (do it during the day so you can see everything). And as you get close to the Boat Dock (from the Airport) you see the signs for Christophe Harbor where the PH is being built! Didn't actually see the property or I would have shared pics.
Property: Very solid overall but really the right word for the place is 'tired' - I saw others use this word on Tripadvisor and I think it is accurate. Absolutely zero complaints about the place given my daily rate (of zero) - but at $900+ per night ....
Restaurants: Mangoes (onsite) was very underwhelming for dinner; the included breakfast at Coral Grill was really good (Make sure you sit on the patio when available of course). Must-Try offsite: Bananas, all of us including the kids (8, 10) loved it. Expect any meal at one of the nicer places to run you about $225 for 4 (1 adult beverage per adult). There are 4 places offsite that are within a 5 min. walk on the beach (going south - so walk past the adult pool) - we really enjoyed the 2 we tried.
Stuff to do: We loved the Golf Course/Monkey Tour the FS offers (complimentary) - we did it twice (2nd time while my wife was at the spa). Great views of the property and the ocean, the monkeys were cool too. The kids just loved being in the golf carts. We did a 3 hour island tour through the FS ($80) and really enjoyed it. I think the 2 hour version would actually work well for a lot of folks. My wife is a history buff so we had to make sure she was happy (the kids were almost asleep at the end). It was easy to schedule - we just walked up at 11:00a.m. on a day that seemed a bit rainy and by Noon we were in the Taxi.
Beach: Was absolutely lovely and rather exclusive. Very much a highlight of the property.
Service: Was really decent. The folks on the island seem genuinely warm and nice.
Random Fact: They have washers and dryers in every cottage (and detergent + dryer sheets). I loved this since I could pack a little less.
Bottom Line: Really well done by Hyatt, I still want to return to the PH St. Kitts when they open! Thank you everyone for contributing to this thread it was so helpful to me; hope this is helpful as you plan your visits.
Logistical Stuff: The direct bill to the Hyatt went off flawlessly; I e-mailed Hyatt the week before the stay and they said I would not have any issues and they were correct. All I got was the (large) bill for Spa Services, meals, and other stuff. It is a FS after all.
Ferry: E-mail them a few days/week in advance with all your information so they schedule it. I found it odd that I had to actively reach out versus them reaching out to me, maybe they didn't have all my information (I had created a FS account and added this reservation). The ride over was actually pretty fun - we all enjoyed it (do it during the day so you can see everything). And as you get close to the Boat Dock (from the Airport) you see the signs for Christophe Harbor where the PH is being built! Didn't actually see the property or I would have shared pics.
Property: Very solid overall but really the right word for the place is 'tired' - I saw others use this word on Tripadvisor and I think it is accurate. Absolutely zero complaints about the place given my daily rate (of zero) - but at $900+ per night ....
Restaurants: Mangoes (onsite) was very underwhelming for dinner; the included breakfast at Coral Grill was really good (Make sure you sit on the patio when available of course). Must-Try offsite: Bananas, all of us including the kids (8, 10) loved it. Expect any meal at one of the nicer places to run you about $225 for 4 (1 adult beverage per adult). There are 4 places offsite that are within a 5 min. walk on the beach (going south - so walk past the adult pool) - we really enjoyed the 2 we tried.
Stuff to do: We loved the Golf Course/Monkey Tour the FS offers (complimentary) - we did it twice (2nd time while my wife was at the spa). Great views of the property and the ocean, the monkeys were cool too. The kids just loved being in the golf carts. We did a 3 hour island tour through the FS ($80) and really enjoyed it. I think the 2 hour version would actually work well for a lot of folks. My wife is a history buff so we had to make sure she was happy (the kids were almost asleep at the end). It was easy to schedule - we just walked up at 11:00a.m. on a day that seemed a bit rainy and by Noon we were in the Taxi.
Beach: Was absolutely lovely and rather exclusive. Very much a highlight of the property.
Service: Was really decent. The folks on the island seem genuinely warm and nice.
Random Fact: They have washers and dryers in every cottage (and detergent + dryer sheets). I loved this since I could pack a little less.
Bottom Line: Really well done by Hyatt, I still want to return to the PH St. Kitts when they open! Thank you everyone for contributing to this thread it was so helpful to me; hope this is helpful as you plan your visits.
Last edited by jbhattac; Mar 12, 2017 at 11:10 am
Mar 12, 2017, 7:43 pm
#178
Join Date: Nov 2013
Location: ORD
Programs: AA EXP, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz PC
Posts: 449
Just saw this today when I was considering booking. 90 days, really? Seems a bit excessive. Do any other Hyatt hotels come close to this? Feel like the most I've ever seen is 72 hours.
Mar 18, 2017, 8:58 pm
#179
Join Date: Feb 2017
Programs: hyatt diamond
Posts: 41
question about the room
Thought I would post a brief report post-stay at the FS Nevis courtesy of Hyatt.
Logistical Stuff: The direct bill to the Hyatt went off flawlessly; I e-mailed Hyatt the week before the stay and they said I would not have any issues and they were correct. All I got was the (large) bill for Spa Services, meals, and other stuff. It is a FS after all.
Ferry: E-mail them a few days/week in advance with all your information so they schedule it. I found it odd that I had to actively reach out versus them reaching out to me, maybe they didn't have all my information (I had created a FS account and added this reservation). The ride over was actually pretty fun - we all enjoyed it (do it during the day so you can see everything). And as you get close to the Boat Dock (from the Airport) you see the signs for Christophe Harbor where the PH is being built! Didn't actually see the property or I would have shared pics.
Property: Very solid overall but really the right word for the place is 'tired' - I saw others use this word on Tripadvisor and I think it is accurate. Absolutely zero complaints about the place given my daily rate (of zero) - but at $900+ per night ....
Restaurants: Mangoes (onsite) was very underwhelming for dinner; the included breakfast at Coral Grill was really good (Make sure you sit on the patio when available of course). Must-Try offsite: Bananas, all of us including the kids (8, 10) loved it. Expect any meal at one of the nicer places to run you about $225 for 4 (1 adult beverage per adult). There are 4 places offsite that are within a 5 min. walk on the beach (going south - so walk past the adult pool) - we really enjoyed the 2 we tried.
Stuff to do: We loved the Golf Course/Monkey Tour the FS offers (complimentary) - we did it twice (2nd time while my wife was at the spa). Great views of the property and the ocean, the monkeys were cool too. The kids just loved being in the golf carts. We did a 3 hour island tour through the FS ($80) and really enjoyed it. I think the 2 hour version would actually work well for a lot of folks. My wife is a history buff so we had to make sure she was happy (the kids were almost asleep at the end). It was easy to schedule - we just walked up at 11:00a.m. on a day that seemed a bit rainy and by Noon we were in the Taxi.
Beach: Was absolutely lovely and rather exclusive. Very much a highlight of the property.
Service: Was really decent. The folks on the island seem genuinely warm and nice.
Random Fact: They have washers and dryers in every cottage (and detergent + dryer sheets). I loved this since I could pack a little less.
Bottom Line: Really well done by Hyatt, I still want to return to the PH St. Kitts when they open! Thank you everyone for contributing to this thread it was so helpful to me; hope this is helpful as you plan your visits.
Logistical Stuff: The direct bill to the Hyatt went off flawlessly; I e-mailed Hyatt the week before the stay and they said I would not have any issues and they were correct. All I got was the (large) bill for Spa Services, meals, and other stuff. It is a FS after all.
Ferry: E-mail them a few days/week in advance with all your information so they schedule it. I found it odd that I had to actively reach out versus them reaching out to me, maybe they didn't have all my information (I had created a FS account and added this reservation). The ride over was actually pretty fun - we all enjoyed it (do it during the day so you can see everything). And as you get close to the Boat Dock (from the Airport) you see the signs for Christophe Harbor where the PH is being built! Didn't actually see the property or I would have shared pics.
Property: Very solid overall but really the right word for the place is 'tired' - I saw others use this word on Tripadvisor and I think it is accurate. Absolutely zero complaints about the place given my daily rate (of zero) - but at $900+ per night ....
Restaurants: Mangoes (onsite) was very underwhelming for dinner; the included breakfast at Coral Grill was really good (Make sure you sit on the patio when available of course). Must-Try offsite: Bananas, all of us including the kids (8, 10) loved it. Expect any meal at one of the nicer places to run you about $225 for 4 (1 adult beverage per adult). There are 4 places offsite that are within a 5 min. walk on the beach (going south - so walk past the adult pool) - we really enjoyed the 2 we tried.
Stuff to do: We loved the Golf Course/Monkey Tour the FS offers (complimentary) - we did it twice (2nd time while my wife was at the spa). Great views of the property and the ocean, the monkeys were cool too. The kids just loved being in the golf carts. We did a 3 hour island tour through the FS ($80) and really enjoyed it. I think the 2 hour version would actually work well for a lot of folks. My wife is a history buff so we had to make sure she was happy (the kids were almost asleep at the end). It was easy to schedule - we just walked up at 11:00a.m. on a day that seemed a bit rainy and by Noon we were in the Taxi.
Beach: Was absolutely lovely and rather exclusive. Very much a highlight of the property.
Service: Was really decent. The folks on the island seem genuinely warm and nice.
Random Fact: They have washers and dryers in every cottage (and detergent + dryer sheets). I loved this since I could pack a little less.
Bottom Line: Really well done by Hyatt, I still want to return to the PH St. Kitts when they open! Thank you everyone for contributing to this thread it was so helpful to me; hope this is helpful as you plan your visits.
I also have kids that are 8 and 10, I am curious about the room size. Was it big enough for all four of you, or was it cozy? Do the kids have to sleep on a fold out sofa?
Mar 19, 2017, 6:33 pm
#180
Join Date: Jan 2005
Location: Texas
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, AA Gold, SPG Gold
Posts: 22
Good question about the beds with 2 kids - It was definitely very Cozy since they were Double beds. There was a Sleeper that they kept pulling out and making each night (till we left a note saying Please Don't) but nobody wanted to sleep on it. By night 3 - we had one kid in bed with each parent . 2 adults in the same (double) bed left us both feeling like we were about to fall off 