Nov 17, 2015, 8:59 am
Last edit by: UnitedConnection
Hotel Limousine/MPV: HK$1150 per trip per car (Mercedes S-320) or 6-person MPV for HKD$1400
Airport shuttle service (3rd party): ''Vigor Airport Shuttle Service Limited'' located at Arrival Hall B-01. Take shuttle to ‘’Harbour View International Hotel’’ (next door to GH). HK$140 per person per trip. This is no longer affiliated with the hotel, so tickets must be purchased directly from the vendor.
Diamond benefits as of 4 Sep 2016
- Complementary Continental Breakfast (in lounge) 7AM – 10:30AM Monday – Friday & 7AM – 11AM (Weekends & Public Holidays)
Diamond buffet breakfast also available in Grand Cafe- Complimentary Evening Cocktails - 5:30PM – 7:30PM
- All day complimentary tea, coffee, refreshments, and limited alcoholic beverages (not sure if this is in room or in lounge as lounge hours are 7AM – midnight)
- Complimentary 3 pieces laundry per day (standard service; not cumulative) for guests staying in a suite (not limited to Diamonds).
- Grand Club meeting room 1 hour/day.
Grand Hyatt Hong Kong REVIEW - MASTER THREAD
Apr 12, 2013, 9:06 am
#661
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
I was here last week. I'm platinum, they upgraded me to a club room on 30th floor. A letter in the room says they are remodeling floors 12-26 and to be prepared for very loud noise from 10-5 on weekdays, light noise on Saturday, no noise on Sunday. Even on 30th floor I did here some noise on the afternoon I was there.
The club lounge is terrific. Great view. From 5:30 pm they have a buffet with salad, breads, and hot appetizers. Breakfast was excellent.
Room was very nice, very comfortable bed. Location is good. Easy walk to Star Ferry and to Wan Chai MTR and Wan Chai bars.
I would stay here again and try to get a club room, but I would not stay here in the near future while remodeling is ongoing, if I were planning to be in the room between 10 am and 5 pm on weekdays.
The club lounge is terrific. Great view. From 5:30 pm they have a buffet with salad, breads, and hot appetizers. Breakfast was excellent.
Room was very nice, very comfortable bed. Location is good. Easy walk to Star Ferry and to Wan Chai MTR and Wan Chai bars.
I would stay here again and try to get a club room, but I would not stay here in the near future while remodeling is ongoing, if I were planning to be in the room between 10 am and 5 pm on weekdays.
Jun 4, 2013, 10:13 am
#664
Join Date: Nov 2010
Location: New York
Programs: AA EXP, SPG PLT, FPC PLT, Hyatt Gold Passport Diamond
Posts: 264
Can anyone share Jake's contact information (preferrably e-mail) via PM? I have a stay at the GH HK coming up in May confirmed in a Grand Executive Harbor Suite via suite upgrade. I was hoping to get some advice from Jake based on the great reviews in this thread as it will be my first visit to Hong Kong.
Jun 7, 2013, 1:42 pm
#665
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
I stayed there is April and had a really good stay.
The lounge is nice with good views of Kowloon. I liked the food and drinks but still preferred the Club Lounge at the IC across the harbour.
Staff were good and efficient. Nice upgrade to a one bedroom suite using my certificate, although I am not sure what type of suite it was. Had a partial harbour view. Quite large but dated bathroom.
Would stay there again.
The lounge is nice with good views of Kowloon. I liked the food and drinks but still preferred the Club Lounge at the IC across the harbour.
Staff were good and efficient. Nice upgrade to a one bedroom suite using my certificate, although I am not sure what type of suite it was. Had a partial harbour view. Quite large but dated bathroom.
Would stay there again.
Jun 8, 2013, 4:20 am
#666
Join Date: Sep 2009
Location: Australia
Programs: Qantas Platinum, Hyatt Lifetime Globalist
Posts: 359
Just finished a weeks stay here.
We had the hotel's car service pick us up from the airport and a new service (I think) is they meet you at your gate and drive you to customs/get your luggage/take you to the car. Really liked that!
We used a suite upgrade and had a suite on the 16th floor....would have liked the Club floor,but this is the ONLY thing I didn't like about our stay, so can't really complain :P
The three tubs of apricots, macaroons and pistacio nuts were in the room. And a big platter of fresh fruit which was replenished daily. Nice bottle of red, too
The work being carried out at the hotel had absolutely no impact on us.
The Club, as usual was wonderful thanks mainly to the absolute marvellous attention from Scott. Really, he is a credit to the hotel!
It was so hot during our stay and it was great to be greeted by the cool blast of air whenever we entered the hotel.
We dined at the downstairs restaurant one night. Think it was Cressinis??? Didn't enjoy that much. My noodles were overcooked/reheated. And tasteless.
But our experience at One Harbour Road restaurant was marvellous. One of our party is allergic to MSG and Benson (assistant manager) went above and beyond to make sure there would be no problems. He suggested dishes to try and they were wonderful.
All in all, another perfect stay here!
We had the hotel's car service pick us up from the airport and a new service (I think) is they meet you at your gate and drive you to customs/get your luggage/take you to the car. Really liked that!
We used a suite upgrade and had a suite on the 16th floor....would have liked the Club floor,but this is the ONLY thing I didn't like about our stay, so can't really complain :P
The three tubs of apricots, macaroons and pistacio nuts were in the room. And a big platter of fresh fruit which was replenished daily. Nice bottle of red, too
The work being carried out at the hotel had absolutely no impact on us.
The Club, as usual was wonderful thanks mainly to the absolute marvellous attention from Scott. Really, he is a credit to the hotel!
It was so hot during our stay and it was great to be greeted by the cool blast of air whenever we entered the hotel.
We dined at the downstairs restaurant one night. Think it was Cressinis??? Didn't enjoy that much. My noodles were overcooked/reheated. And tasteless.
But our experience at One Harbour Road restaurant was marvellous. One of our party is allergic to MSG and Benson (assistant manager) went above and beyond to make sure there would be no problems. He suggested dishes to try and they were wonderful.
All in all, another perfect stay here!
Jun 28, 2013, 9:43 am
#667
Join Date: Jul 2010
Location: AGP/GIB
Programs: Hyatt Globalist, AA EXP
Posts: 358
Staying at the hotel tonight. So far not terribly impressed. On his journey alone the following Hyatt properties have surpassed this hotel: PH Shanghai, PH Beijing, HR Hangzhou, GH Singapore.
Pros of GH HK
Location for site seeing, near HK station
Club is good (not as good as GH Sin)
Shower is high flow
Cons
AC never gets cold, sweat all night, operator seems unimpressed like this is normal
As a Diamond our view seems subpar and have been given base room
Outdated and tiny rooms, no outlets anywhere but desk
Pros of GH HK
Location for site seeing, near HK station
Club is good (not as good as GH Sin)
Shower is high flow
Cons
AC never gets cold, sweat all night, operator seems unimpressed like this is normal
As a Diamond our view seems subpar and have been given base room
Outdated and tiny rooms, no outlets anywhere but desk
Jun 28, 2013, 10:17 am
#668
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,864
I've never had an AC problem at this hotel. And while the staff is possibly more accommodating in the club room at GH Singapore, I find the offerings much more impressive at GH HK.
Jun 28, 2013, 6:34 pm
#669
Join Date: Oct 2006
Programs: SQ PPS *G, Bonvoy Titanium
Posts: 264
Have you stayed at GH SIN recently? They have really upped their offerings since about a year ago. I find the spread to be much better than GH HK and the staff is a lot friendlier too. It's a matter of personal taste of course.
Jun 28, 2013, 6:53 pm
#671
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
Staying at the hotel tonight. So far not terribly impressed. On his journey alone the following Hyatt properties have surpassed this hotel: PH Shanghai, PH Beijing, HR Hangzhou, GH Singapore.
Pros of GH HK
Location for site seeing, near HK station
Club is good (not as good as GH Sin)
Shower is high flow
Cons
AC never gets cold, sweat all night, operator seems unimpressed like this is normal
As a Diamond our view seems subpar and have been given base room
Outdated and tiny rooms, no outlets anywhere but desk
Pros of GH HK
Location for site seeing, near HK station
Club is good (not as good as GH Sin)
Shower is high flow
Cons
AC never gets cold, sweat all night, operator seems unimpressed like this is normal
As a Diamond our view seems subpar and have been given base room
Outdated and tiny rooms, no outlets anywhere but desk
Only good thing about the hotel is being able to take breakfast in the cafe.
It's funny, I left Hilton because their program is awful but I've never seen such a disparity between the club and the regular breakfast as I see at nearly every Hyatt with a club. Most Hilton's in Asia let me eat anywhere I wanted, but not Hyatt.
Jun 28, 2013, 7:00 pm
#672
Join Date: Jul 2010
Location: AGP/GIB
Programs: Hyatt Globalist, AA EXP
Posts: 358
Jun 28, 2013, 7:03 pm
#673
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
Jun 28, 2013, 8:52 pm
#674
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,951
But seriously, the compliments of the GH HK staff are legion in this thread, including mine.
Jun 28, 2013, 9:16 pm
#675
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611