Points Earning / Redemption for Dining / Spa - Locations now available
Jun 10, 2012, 11:38 am
#16
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
When do you think we'll find more properties participating in this program? I've recently dined at the Park Hyatt Tokyo's NY Grill (think Lost in Translation) and was displeased to find that the $1K USD dinner wasn't eligible to earn points...
Seems many properties are very slow to jump on this bandwagon. I wonder if it's an IT issue or something more.. permanent.
Seems many properties are very slow to jump on this bandwagon. I wonder if it's an IT issue or something more.. permanent.
Jun 23, 2012, 10:47 am
#17
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
A Way to Extend Life of Existing Point Balance?
Does getting a few points for dining at my local Hyatt (it's on the list) automatically extend the life of my existing points?
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
Jun 23, 2012, 10:50 am
#18
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Does getting a few points for dining at my local Hyatt (it's on the list) automatically extend the life of my existing points?
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
Jun 23, 2012, 12:12 pm
#20
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Does getting a few points for dining at my local Hyatt (it's on the list) automatically extend the life of my existing points?
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
(I read in the FAQ that Hyatt has the right to delete points, but in practice doesn't usually do that...dining there would just be insurance.)
Jul 11, 2012, 7:48 am
#21
Join Date: Dec 2005
Location: Likely being followed...
Programs: DYKWIA Extraordinaire. TrollSlayer Mega Diamond. [insert esoteric sounding status level(s) here]
Posts: 5,240
Hi Todd,
I recently dined at PH Tokyo and submitted a request for points based on this thread. I was sent a response indicating that Park Hyatt Tokyo was not eligible and sent the following website (http://www.hyatt.com/gp/en/offers/pon-promo.jsp) which only lists the Grand Hyatt Tokyo (for any type of earn/burn).
Can you clarify which list is right?
I recently dined at PH Tokyo and submitted a request for points based on this thread. I was sent a response indicating that Park Hyatt Tokyo was not eligible and sent the following website (http://www.hyatt.com/gp/en/offers/pon-promo.jsp) which only lists the Grand Hyatt Tokyo (for any type of earn/burn).
Can you clarify which list is right?
Jul 11, 2012, 9:01 am
#22
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
Instead of starting a new thread, I figured I'd piggyback my general question on this one, as it seems somewhat relevant.
In earning the 5X base points for stays, do you also earn 5 points per $ spent on the room taxes?
In earning the 5X base points for stays, do you also earn 5 points per $ spent on the room taxes?
Jul 11, 2012, 9:45 am
#23
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Aug 26, 2012, 11:08 pm
#24
Join Date: Jan 2010
Location: NAPA
Programs: MARRIOTT LIFETIME TITANIUM ELITE, HYATT LIFETIME GLOBALIST, UAL SILVER, AA EXECUTIVE PLATINUM
Posts: 476
Why would anyone use points to pay for spa or restaurant charges? The redemption rates are horrible.
It costs $960 to buy 40,000 points.
To redeem 40,000 points at a spa or restaurant you get $300.
It makes no sense to me.
It costs $960 to buy 40,000 points.
To redeem 40,000 points at a spa or restaurant you get $300.
It makes no sense to me.
Aug 28, 2012, 1:47 pm
#25
Company Rep - Hyatt Gift Cards & Hyatt Nights
Original Poster
Join Date: Feb 2012
Programs: Hyatt Gold Passport
Posts: 54
Flyertalk members,
I wanted to let you know I am discontinuing the periodic updates on Flyertalk for those hotels participating in our benefit of earning and redeeming Hyatt Gold Passport points at our hotel restuarants and spas when your plans don't include an overnight stay.
You can get the most updated listing at www.hyatt.com/diningandspa
At this time we have completed 100% of our participating spas worldwide and are very close to completing restaurants in our hotels in North America. We hope to have all our participating hotel restaurants worldwide upgraded by the end of this year.
I wanted to let you know I am discontinuing the periodic updates on Flyertalk for those hotels participating in our benefit of earning and redeeming Hyatt Gold Passport points at our hotel restuarants and spas when your plans don't include an overnight stay.
You can get the most updated listing at www.hyatt.com/diningandspa
At this time we have completed 100% of our participating spas worldwide and are very close to completing restaurants in our hotels in North America. We hope to have all our participating hotel restaurants worldwide upgraded by the end of this year.
Oct 20, 2012, 8:28 am
#26
Join Date: May 2012
Location: ORD
Programs: AA EXP/MM, DL DM, UA Gold, WOH Glob, Hertz PC,
Posts: 213
JackE,
If you are already a guest of the hotel and your GP number is on your reservation, just charge your meal (or spa treatment) to your room and the points will be added to your account through your stay.
Only when you are visiting a participating Hyatt restaurant or spa, and not staying overnight at the hotel, do you need to provide your GP number.
If you are already a guest of the hotel and your GP number is on your reservation, just charge your meal (or spa treatment) to your room and the points will be added to your account through your stay.
Only when you are visiting a participating Hyatt restaurant or spa, and not staying overnight at the hotel, do you need to provide your GP number.
Oct 22, 2012, 8:11 am
#28
Company Rep - Hyatt Gift Cards & Hyatt Nights
Original Poster
Join Date: Feb 2012
Programs: Hyatt Gold Passport
Posts: 54
Supercub17. At this time the option to gift points to family members while they are traveling for use in the restaurant in spa is not available. To redeem points while at a hotel does require the actual account member to be present.
Oct 26, 2012, 11:17 am
#29
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
When an expected Eligible earning rate in Gold Passport becomes Ineligible
Greetings All,
To those Gold Passport members that may be interested
When attempting to earn points in the Dining and Spa without stay program
"Properties that participate cannot and will not issue GP points when paying with" Hyatt Gift Cards or Hyatt Checks"
This is due to an odd term and condition in Gold Passport rules.
This information has been lightly mentioned in some blogs however it’s not that easily known when calling Hyatt Gold Passport and asking due to training and coaching.
Some of the restaurant management and team remain confused as to what most of the rules are let alone post them properly/consistently.
This may explain perhaps why many of my dining transactions have not posted. However it doesn’t explain for the meals that were paid by credit card that also didn’t post.
It's disappointing IMO that Hyatt’s very own currency is worthless when trying to earn Gold Passport points in their very own program.
Only paying cash or using your credit/debit card for your meal or spa treatment will count to earn points.
At the end of the day I find it ironic that Hyatt’s very own currency becomes useless but paying with my Marriott Visa
to earn Gold Passport points to earn points for meals and spa treatment without stays is ok.
Shouldn’t Hyatt value its own Gift Card currency?
After all they sell it and have an interest free cash flow until a member redeems if they ever do!
Now before I sound to harsh on Hyatt to be fair there may be some reasons beyond Hyatt possibly being shortsighted in this rule.
There may very well be internal system limitations or other reasons at present they cannot process these.
But I am just the only one scratching his head as to just what were they thinking when they laid the ground rules on this one?
Nowhere is there a disclaimer on Hyatt gift cards or checks that let purchasers or recipients know they are ineligible for Gold Passport Points unless checked in for a stay.
Poor rule aside the transparency is really lacking outside of the website and in need of improvement/greater transparency should the rule continue to exist.
Especially when selling gift cards and checks to the general public and Gold Passport membership base
To those Gold Passport members that may be interested
When attempting to earn points in the Dining and Spa without stay program
"Properties that participate cannot and will not issue GP points when paying with" Hyatt Gift Cards or Hyatt Checks"
This is due to an odd term and condition in Gold Passport rules.
This information has been lightly mentioned in some blogs however it’s not that easily known when calling Hyatt Gold Passport and asking due to training and coaching.
Some of the restaurant management and team remain confused as to what most of the rules are let alone post them properly/consistently.
This may explain perhaps why many of my dining transactions have not posted. However it doesn’t explain for the meals that were paid by credit card that also didn’t post.
It's disappointing IMO that Hyatt’s very own currency is worthless when trying to earn Gold Passport points in their very own program.
Only paying cash or using your credit/debit card for your meal or spa treatment will count to earn points.
At the end of the day I find it ironic that Hyatt’s very own currency becomes useless but paying with my Marriott Visa
to earn Gold Passport points to earn points for meals and spa treatment without stays is ok.
Shouldn’t Hyatt value its own Gift Card currency?
After all they sell it and have an interest free cash flow until a member redeems if they ever do!
Now before I sound to harsh on Hyatt to be fair there may be some reasons beyond Hyatt possibly being shortsighted in this rule.
There may very well be internal system limitations or other reasons at present they cannot process these.
But I am just the only one scratching his head as to just what were they thinking when they laid the ground rules on this one?
Nowhere is there a disclaimer on Hyatt gift cards or checks that let purchasers or recipients know they are ineligible for Gold Passport Points unless checked in for a stay.
Poor rule aside the transparency is really lacking outside of the website and in need of improvement/greater transparency should the rule continue to exist.
Especially when selling gift cards and checks to the general public and Gold Passport membership base
Nov 9, 2012, 9:15 pm
#30
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
Is there a fax number to send in a copy of the dining receipt to get credit for purchases after leaving the hotel?