Grand Hyatt Baha Mar - REVIEW MASTER THREAD
#76
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
End of June booking. I'll hope for a soft opening and deal with issues. Non refundable airline tickets - my mistake. I really didn't see this coming and unless Hyatt wants to put me up at the One and Only there's no place I'm really interested in. This stinks.
#79
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
I'm definately not interested in being shuffled to Melia. Been reading the facebook posts and people who have seen it seem very sure it's not opening in June. I've got 2 award rooms tied up in this mess. I feel worse for people who had diamond suite upgrades they burned. Trying to optimistic, but it's a sinking feeling.
#81
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
#82
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,705
Which Facebook page are you looking at? I don't see much in the way of updates at https://www.facebook.com/GrandHyattAtBahaMar?fref=ts
#83
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Good luck on your stay. However, I'd dial my expectations back a bit - staying at a property when it first opens will not be flawless but hopefully better than the experiences of early guests at the Jamaica Zilara/Ziva property.
#84
Join Date: Oct 2006
Location: WAS, SFO, LAX
Programs: UA 1K
Posts: 30
Well I called yesterday and offered 3 options
1 rebook at later date get free upgrade and 40000 extra Hyatt points and reimbursed any airline changes
2 switch to Atlantis and they would book hotel and get a special discounted rate which I would have to pay and get 40000 Hyatt points for my trouble.
3 cancel trip and get 20000 points per night for my trouble and reimbursed airline cancellation fees.
While I was upset that we decided to cancel our trip since we don't get too many family vacations. I think Hyatt did a good job correcting the situation.
Option 1 wasn't a good option for us since we don't know when we can make it back to Nassau.
Option 2 didn't work for us since we used points to book our trip I wasn't going to change and pay cash.
I think the 3rd option works best since we have the points to use as we please.
What were your offers?
1 rebook at later date get free upgrade and 40000 extra Hyatt points and reimbursed any airline changes
2 switch to Atlantis and they would book hotel and get a special discounted rate which I would have to pay and get 40000 Hyatt points for my trouble.
3 cancel trip and get 20000 points per night for my trouble and reimbursed airline cancellation fees.
While I was upset that we decided to cancel our trip since we don't get too many family vacations. I think Hyatt did a good job correcting the situation.
Option 1 wasn't a good option for us since we don't know when we can make it back to Nassau.
Option 2 didn't work for us since we used points to book our trip I wasn't going to change and pay cash.
I think the 3rd option works best since we have the points to use as we please.
What were your offers?
#85
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
Out of curiosity, what was the discounted rate at Atlantis? I have a points booking for June, and expecting that the hotel won't be open, I'm wondering about my options. Thanks!
Good question, but I would want to know which part of Atlantis. If I had to go there, I'd want the Cove.
Good question, but I would want to know which part of Atlantis. If I had to go there, I'd want the Cove.
#86
Join Date: Aug 2011
Programs: Hyatt Globlist,MarriottPlat,Hilton Gold,Delta Silver,National EE,Avis President Club, Hertz PC
Posts: 200
Out of curiosity, what was the discounted rate at Atlantis? I have a points booking for June, and expecting that the hotel won't be open, I'm wondering about my options. Thanks!
Good question, but I would want to know which part of Atlantis. If I had to go there, I'd want the Cove.
Good question, but I would want to know which part of Atlantis. If I had to go there, I'd want the Cove.
#87
Join Date: Sep 2010
Programs: IC Royal Ambassador, Hyatt Diamond
Posts: 486
Grand Hyatt to open in the Bahamas
Maybe the Hyatt rep can comment on this article. http://www.hotelchatter.com/story/2015/4/16/102540/877/hotels/As_Baha_Mar_is_Delayed_Again_Until_July%2C_Can_The y_Recover_From_This_Epic_Opening_Fail%3F
Is this just for the Baha Mar Casino and Hotel or is this for the Hyatt as well?
Is this just for the Baha Mar Casino and Hotel or is this for the Hyatt as well?
#90
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
The Diamond line quoted a $43 (!) resort fee at this property.
Would the Concierge confirm this please, and also comment on:
-whether the fee applies in the case of points-only bookings, and
-whether it is reduced or waived for Diamond members.
Thank you!
Would the Concierge confirm this please, and also comment on:
-whether the fee applies in the case of points-only bookings, and
-whether it is reduced or waived for Diamond members.
Thank you!
Last edited by DaveH; Apr 29, 2015 at 7:15 pm