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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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Old Feb 24, 2016, 9:03 am
  #3301  
 
Join Date: Mar 2006
Location: Paris
Posts: 1,301
I've asked this somewhere else but I think it's better suited here.
If I buy points on hyatt.com with my visa, will I get 3X ?
Or does it not work because not considered "at a hyatt property"?

Thanks!
Benjh is offline  
Old Feb 24, 2016, 11:31 am
  #3302  
 
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
I received triple points for a points purchase.

Originally Posted by Benjh
I've asked this somewhere else but I think it's better suited here.
If I buy points on hyatt.com with my visa, will I get 3X ?
Or does it not work because not considered "at a hyatt property"?

Thanks!
Peatisback is offline  
Old Feb 24, 2016, 2:30 pm
  #3303  
 
Join Date: Jun 2014
Posts: 42
Originally Posted by beltway
Was the agent you contacted with the global reservations desk? If so, try contacting the property directly (Skype, email). It sounds as if there may be a property-specific minimum length-of-stay requirement, which always gums things up when booking with Hyatt award certs.
Minimum stay was indeed the issue. I spoke to Gold Passport originally, and I'm still unsure of why they were unable to make the 2 night booking. Could have just been a few people trying to get the same room at the same time (best the rep could do to explain it).

Originally Posted by anubond005
Try on twitter. Never bother to call n use twitter. It will be taken care of right away.
This was the solution! Contacted @HyattConcierge via DM and they were able to accommodate me without any fuss.

Thanks everyone for your replies!
inspace is offline  
Old Feb 26, 2016, 2:38 pm
  #3304  
 
Join Date: Oct 2013
Posts: 35
From various pages outside of FT I saw that if you are already platinum when you apply you would get 2 free suite upgrades as a bonus in addition to the 2 free nights.

Is this still the case? I don't see this mentioned in the wiki here. Thanks!
DJSchokolade is offline  
Old Feb 26, 2016, 4:21 pm
  #3305  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by DJSchokolade
From various pages outside of FT I saw that if you are already platinum when you apply you would get 2 free suite upgrades as a bonus in addition to the 2 free nights.

Is this still the case? I don't see this mentioned in the wiki here. Thanks!
Was once the case with certain offers; has not been true for quite some time; could, I suppose, be true again someday. But not today. The offer terms will always tell you.
beltway is offline  
Old Feb 26, 2016, 4:24 pm
  #3306  
 
Join Date: Oct 2013
Posts: 35
Originally Posted by beltway
Was once the case with certain offers; has not been true for quite some time; could, I suppose, be true again someday. But not today. The offer terms will always tell you.
Thanks!
DJSchokolade is offline  
Old Feb 26, 2016, 9:26 pm
  #3307  
 
Join Date: Jan 2010
Location: NYC
Programs: Hilton Diamond, SPG Gold Elite, Marriott Gold Elite, Hyatt Discoverist, Best Western Diamond Select
Posts: 198
Originally Posted by DJSchokolade
From various pages outside of FT I saw that if you are already platinum when you apply you would get 2 free suite upgrades as a bonus in addition to the 2 free nights.

Is this still the case? I don't see this mentioned in the wiki here. Thanks!
Nope. I emailed Hyatt about a week ago because I read the same thing.
Freckles68 is offline  
Old Feb 26, 2016, 10:03 pm
  #3308  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Anyone know when the authorized user bonus, 5000 points, will post?
RedElmo is offline  
Old Feb 27, 2016, 9:29 am
  #3309  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I know that the wiki says that as of 01/16 that the 2 free nights can be converted to points by the Hyatt Concierge here. Has anyone done it recently though? I asked last night and agent said it can't be done.

I'm trying to decide between using my free nights on a trip or if it's "cheaper" to take the points and book with a cash+points rate.
cdancer20 is offline  
Old Feb 27, 2016, 10:47 am
  #3310  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by cdancer20
I know that the wiki says that as of 01/16 that the 2 free nights can be converted to points by the Hyatt Concierge here. Has anyone done it recently though? I asked last night and agent said it can't be done.

I'm trying to decide between using my free nights on a trip or if it's "cheaper" to take the points and book with a cash+points rate.
If you're trying to decide, then your certs haven't expired. And the wiki explains that you can convert to points only after the certs expire.
beltway is offline  
Old Feb 27, 2016, 11:28 am
  #3311  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by beltway
If you're trying to decide, then your certs haven't expired. And the wiki explains that you can convert to points only after the certs expire.
Yes I am well aware of that. Hence I'm trying to decide if I should use them or let them expire. Note I have OTHER points to cover booking the trip.
cdancer20 is offline  
Old Feb 27, 2016, 7:38 pm
  #3312  
 
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Originally Posted by RedElmo
Anyone know when the authorized user bonus, 5000 points, will post?
Not sure from experience, but card terms said 6-8 weeks.
svo242 is offline  
Old Feb 27, 2016, 7:46 pm
  #3313  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Originally Posted by svo242
Not sure from experience, but card terms said 6-8 weeks.

Ya I was hoping for some real world examples, waiting on the 5000 + 1000 to make a booking.
RedElmo is offline  
Old Feb 27, 2016, 8:30 pm
  #3314  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by RedElmo
Ya I was hoping for some real world examples, waiting on the 5000 + 1000 to make a booking.
IIRC it's when your statement closes.
cdancer20 is offline  
Old Feb 27, 2016, 8:44 pm
  #3315  
 
Join Date: Feb 2016
Location: SEA
Posts: 13
I saw a few data points on this from a year or two ago, but has anyone had any luck recently using their Hyatt free nights (the new account 2 bonus nights) for someone else? My husband and I have 4 free nights between the two of us and we were wanting to use them for my parents' anniversary trip to Orlando this December. I know the terms say the points aren't transferable but I was considering calling the hotel directly and seeing if they would allow it. Am I just wasting my time?

Last edited by celticmyst08; Feb 27, 2016 at 8:51 pm
celticmyst08 is offline  


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