Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Mar 7, 2016, 12:13 pm
#3346
Join Date: Aug 2008
Programs: AA EXP, HHonours Diamond, Marriott Platinum, Hyatt GP Diamond, SPG Platinum
Posts: 178
"Promotional Award" option shown when reserving cat7 award nights online
What is this?
This is shown as an alternate option to using points for award. This can't be the Visa annual award because I'm looking at category 7 properties.
This is shown as an alternate option to using points for award. This can't be the Visa annual award because I'm looking at category 7 properties.
Mar 7, 2016, 12:19 pm
#3347
Join Date: Aug 2011
Location: LAX
Programs: A3 *G
Posts: 79
I saw the same thing too when I was looking at the Hyatts in Tokyo. Even though you can "redeem" a promotional award at properties up to Category 7, it won't actually process when you follow through with the booking. I tried both the PH and the GH in Tokyo and both had an error message at the end whereas it went through with the HR.
Mar 7, 2016, 12:27 pm
#3348
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,442
We really need a wiki or sticky for this. Keeps coming up over and over again...
Mar 7, 2016, 2:53 pm
#3349
Join Date: Mar 2016
Posts: 3
I had over $1k in charges post as of March 2nd, and while Chase sounds like they're just telling me to wait, I see absolutely no evidence on the website or on Hyatt's website (Hyatt customer service sees nothing either) of exceeding the amount necessary. The rewards history area just reads "You have no rewards history to view for that period."
I realize it's only been a few days, but with some people reporting an extraordinarily quick turnaround - should I be worried?
I realize it's only been a few days, but with some people reporting an extraordinarily quick turnaround - should I be worried?
Mar 7, 2016, 2:58 pm
#3350
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,848
I'm in the exact same boat as you. Almost to the date! Please report back if u get any certs or points post
Mar 7, 2016, 2:59 pm
#3351
Join Date: Mar 2016
Posts: 3
Absolutely. Also thinking of spending more on the card just to play it safe. But I didn't even have the $50 promo, so it's not as if my net is lower than $1k. I did already make a couple sizeable payments though, maybe I should've let the $1k balance sit longer?
Mar 7, 2016, 3:25 pm
#3352
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Mar 7, 2016, 9:04 pm
#3354
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,848
However the 5000 points for authorized user and the 1000 for the $1000 spending has not hit my account yet.
Mar 7, 2016, 9:15 pm
#3355
Join Date: Apr 2013
Posts: 65
Is it possible to book the free nights for someone else? Or could I add them to the list of guests and have them check in without being there myself?
Mar 7, 2016, 10:14 pm
#3356
Join Date: Oct 2011
Posts: 4,166
You'll have to wait for your statement to close to see at least the 1,000 points from spend and likely the 5k AU points too. I don't remember when my AU points posted, but with Chase I've always had points post only after the statement closes.
Mar 8, 2016, 7:22 am
#3357
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
ETA: Yes I did have to go thru to make a reservation, at checkout page then it popped up.
Mar 8, 2016, 8:17 am
#3358
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Mar 8, 2016, 8:18 am
#3359
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Not transferable officially. Could work with the workaround especially at domestic properties but you are taking a risk.