Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Feb 2, 2016, 6:22 pm
#3241
Join Date: May 2011
Programs: Delta PM, Hyatt Plat-ist, Bonvoyyyyyyed, Hilton $15 Daily F&B Receiver, Food Lion MVP
Posts: 1,203
Chase has to send your GP info. to Hyatt, which then notes and upgrades your account.
If you're thinking the new Plat status might get you a room upgrade at a popular hotel that's likely to be almost if not entirely booked this time of year, you're probably in for a lot of disappointment.
If you're thinking the new Plat status might get you a room upgrade at a popular hotel that's likely to be almost if not entirely booked this time of year, you're probably in for a lot of disappointment.
Feb 2, 2016, 10:33 pm
#3242
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,345
It doesn't sound like your request from a King to two Doubles is an upgrade, moreover just an exchange. At least typically a 1 King Room = 2 Doubles Room. If that's the case than status is not going to make any difference, it should be solely based on availability when you check in (or if you're able to make the change now without affecting your rate)
Feb 2, 2016, 10:51 pm
#3243
Join Date: May 2011
Programs: Delta PM, Hyatt Plat-ist, Bonvoyyyyyyed, Hilton $15 Daily F&B Receiver, Food Lion MVP
Posts: 1,203
It doesn't sound like your request from a King to two Doubles is an upgrade, moreover just an exchange. At least typically a 1 King Room = 2 Doubles Room. If that's the case than status is not going to make any difference, it should be solely based on availability when you check in (or if you're able to make the change now without affecting your rate)
Feb 6, 2016, 10:49 am
#3244
Join Date: Nov 2004
Location: San Jose, CA USA
Programs: UA Platinum 2MM, Marriott Lifetime Titanium, Hilton Gold
Posts: 632
Mysterious 2500 point "other bonus"
My one year anniversary was Jan 1 and the fee posted (as well as hotel certificate). Just got my Feb 5th statement and there is a mysterious extra 2500 points that is labeled "+additional bonus points earned".
I'm not complaining, but would like to know what these points are. Any clue?
I'm not complaining, but would like to know what these points are. Any clue?
Feb 6, 2016, 11:51 am
#3245
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Don't Worry Be Happy!
Feb 6, 2016, 11:29 pm
#3246
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
I recently received and activated the card, and I suddenly have a cat 1-4 free night award in my account, that states in the text paragraph that it expires in October 2014, although under that it says: Expiration: 28 Feb 2017. Any similar experiences? Just an IT error maybe?
Feb 7, 2016, 10:00 am
#3247
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,060
I recently received and activated the card, and I suddenly have a cat 1-4 free night award in my account, that states in the text paragraph that it expires in October 2014, although under that it says: Expiration: 28 Feb 2017. Any similar experiences? Just an IT error maybe?
Feb 7, 2016, 10:29 pm
#3248
Join Date: May 2014
Posts: 378
Has anyone else already hit $20k and not had their stay/nights credit post? I can't remember how long they take to post from last year.
Feb 8, 2016, 10:05 am
#3249
Join Date: Nov 2015
Posts: 392
Points for the charges have posted; nights and stays have not.
Feb 8, 2016, 11:35 am
#3250
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 968
Definitely do not need to wait till statement to close for it to post to GP account
Feb 8, 2016, 2:08 pm
#3251
Join Date: May 2014
Posts: 378
Wonder if this is another bug in their system upgrade. Points are no longer posting from "Hycard, Inc." so that may be a problem.
Update: Apparently Hyatt can see that they've posted, but I can't.
Update: Apparently Hyatt can see that they've posted, but I can't.
Last edited by Frindle; Feb 8, 2016 at 7:11 pm
Feb 10, 2016, 6:04 pm
#3252
Join Date: Jul 1999
Posts: 196
I made a $1000 purchase to get the two free nights. I also received a $50 statement credit because of my December 2015 stay, so my balance is currently $950. (I'm disappointed my wife missed out on $50 for starting an online reservation, but what are you gonna do? My fault for waiting on her app.) Anyway, have I qualified for the two free nights, or do I need to charge another $50 to bring my balance up to $1000? I don't plan to use the card again, until we get to wherever we redeem the free nights.
Feb 10, 2016, 7:58 pm
#3253
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,153
Feb 10, 2016, 8:11 pm
#3254
Join Date: Jul 2009
Location: SEA
Posts: 2,556
If cancel Hyatt card before paying annual renewal fee, can still use the award night?
I know that it is possible to get an annual free night when the Hyatt card comes up for renewal, then book the free night, but then cancel the card before the fee hits - and the booked free night will stay in place.
But is this possible / has anyone ever done this:
Get an annual free night when the Hyatt card comes up for renewal, confirm that the free night is deposited into the Hyatt account, then cancel the card before the fee hits, but not book the free night right away. Will the free night stay in the Hyatt account for use several months down the road?
But is this possible / has anyone ever done this:
Get an annual free night when the Hyatt card comes up for renewal, confirm that the free night is deposited into the Hyatt account, then cancel the card before the fee hits, but not book the free night right away. Will the free night stay in the Hyatt account for use several months down the road?
Feb 10, 2016, 8:27 pm
#3255
Join Date: Feb 2003
Location: On strike
Posts: 8,135
As I recall, Chase doesn't treat such cash bonuses in the same way as returns. (Let's consider: if you had to spend $1K to earn the $50, you already made the requisite spend, right? Otherwise you wouldn't have the $50. And you don't "un-earn" the bonus because of the bonus.)