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The Hyatt Rewards Card from Chase (WIKI)

Old Sep 3, 2013, 9:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

Old Nov 13, 2015, 3:44 am
  #2986  
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Join Date: Dec 2014
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Interesting that I've received the 2 nights and the $50 credit but the 5k AU points haven't shown up yet. Hmm...
TMM1982 is offline  
Old Nov 13, 2015, 11:04 am
  #2987  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by TMM1982
Interesting that I've received the 2 nights and the $50 credit but the 5k AU points haven't shown up yet. Hmm...
It took an extra statement before I saw my 5k AU points.
Superorb is offline  
Old Nov 13, 2015, 9:32 pm
  #2988  
 
Join Date: Feb 2011
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(from the Wiki)
Hyatt offers 10,000 points per Award for the initial 2 Free Night Awards if the Member has met Platinum status with 5 eligible stays or 15 eligible nights. Please note that the Awards must still be valid to receive compensation. Once the Award has expired it is no longer eligible to receive this compensation.
Hyatt offers 20,000 points per Award for the initial 2 Free Night Awards if the Member has met Diamond status with 25 eliglble stays or 50 eligible nights. Please note that the Awards must still be valid to receive compensation. Once the Award has expired it is no longer eligible to receive this compensation.
Any experiences with requests for this type of exchange? Is it as easy as the Wiki implies? Is it correct to interpret these statements to mean that once a person receives the 2 Free Night Awards, that person could request and receive points in lieu of the awards? Is that request likely to be approved if the request is made immediately upon receipt of the awards? If so, it seems it essentially offers the card with a 40,000 point bonus for Diamonds and 20,000 point bonus for Platinums. Thanks.
Dr Jabadski is offline  
Old Nov 14, 2015, 1:12 am
  #2989  
 
Join Date: Jul 2010
Posts: 2,102
Use Hyatt VISA free nights for Suite?

I'm planning a short upcoming stay at The Park Hyatt in Milan next October. Three nights total in a suite level; 48,000 HPG / Night in Cat. 7 property for redemption. I estimate that I'll have earned enough HGP for one free night award by March '16 and I was wondering whether the two free night promo offer extended through the Hyatt Visa would potentially cover the remaining 2 nights? In summary, would I be able to redeem free nights awarded through the Chase Hyatt card in suite level at a category 7 property? I apologize if this has been discussed before but I want to be absolutely clear on the terms before filling out any applications. Thanks!
OliverB is offline  
Old Nov 14, 2015, 1:33 am
  #2990  
 
Join Date: May 2003
Location: CA
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Hyatt credit card free nights can only be used for a "standard" room. If you contact the hotel directly they may be willing to upgrade those two nights for a cash payment.
deant is offline  
Old Nov 14, 2015, 2:45 am
  #2991  
 
Join Date: Jul 2010
Posts: 2,102
Thank you for confirming.

In other words, the property may be willing to do a cash + points deal, wherein I redeem one night award in suite level, book additional two on free night awards at standard level, then offer to pay additional cash to upgrade that standard room to the suite?

I know this isn't the right subforum to be asking, but if that's something that the hotel would consider, any idea approx. how much I'd be looking at for the difference - do you suppose I might be able to upgrade on additional points to remain in the suite for the duration?
OliverB is offline  
Old Nov 14, 2015, 8:56 am
  #2992  
 
Join Date: May 2009
Programs: United Platinum, Marriott Platinum, IHG Plat, Hilton Diamond
Posts: 221
Question about Chase Hyatt Visa

Book your stay as first night in suite, then another booking for next two nights in a standard room. Then call the hotel, give them both the reservation numbers and ask if you can upgrade the last two nights using either cash or points. Be patient, courteous and speak clearly. The outcome is totally at the hotel's discretion.if things don't work out, you can always cancel your bookings.
frmnj is offline  
Old Nov 14, 2015, 12:20 pm
  #2993  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
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Moderator action

Thread transferred to Hyatt forum because question pertains to a benefit administered by Hyatt, not by Chase.
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Old Nov 14, 2015, 1:54 pm
  #2994  
 
Join Date: Nov 2013
Location: DFW
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Originally Posted by OliverB
Thank you for confirming.

In other words, the property may be willing to do a cash + points deal, wherein I redeem one night award in suite level, book additional two on free night awards at standard level, then offer to pay additional cash to upgrade that standard room to the suite?

I know this isn't the right subforum to be asking, but if that's something that the hotel would consider, any idea approx. how much I'd be looking at for the difference - do you suppose I might be able to upgrade on additional points to remain in the suite for the duration?
When using points for a suite, there is a three night minimum. It's doubtful they will let you use 48k points for one night, plus the credit cards for the next two. Your best bet is likely going to be simply booking the standard room at 30k + the two credit card nights and negotiating an upgrade price.

"Minimum 3-night award stay required at Hyatt, Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency and Hyatt Resorts."

Source: http://www.hyatt.com/gp/en/awards/hyatt_free_night.jsp
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Old Nov 14, 2015, 2:55 pm
  #2995  
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Originally Posted by britishcanuck
When using points for a suite, there is a three night minimum. It's doubtful they will let you use 48k points for one night, plus the credit cards for the next two. Your best bet is likely going to be simply booking the standard room at 30k + the two credit card nights and negotiating an upgrade price.

"Minimum 3-night award stay required at Hyatt, Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency and Hyatt Resorts."

Source: http://www.hyatt.com/gp/en/awards/hyatt_free_night.jsp
Agreed - and the upgrade cash co-pay will be quite pricey (around the difference in cash cost of the base entry room and the suite you're looking at).
peteropny is offline  
Old Nov 16, 2015, 2:18 pm
  #2996  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,197
Does anyone know if Hyatt wedding reception/catering expenses are eligible for 3% cashback?
ralphs is offline  
Old Nov 16, 2015, 4:08 pm
  #2997  
 
Join Date: Jul 2006
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Originally Posted by ralphs
Does anyone know if Hyatt wedding reception/catering expenses are eligible for 3% cashback?
Cashback? Do you mean 3 points per dollar?
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Old Nov 16, 2015, 4:45 pm
  #2998  
 
Join Date: Sep 2011
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Originally Posted by josephstern
Cashback? Do you mean 3 points per dollar?
Erm right, yes. Sorry about the incorrect nomenclature.
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Old Nov 16, 2015, 4:53 pm
  #2999  
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Originally Posted by ralphs
Does anyone know if Hyatt wedding reception/catering expenses are eligible for 3% cashback?
The only Hyatt expenses that I haven't received 3x points for is buying points and gift certs, and that only because the purchase goes through a separate vendor.
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Old Nov 17, 2015, 3:50 pm
  #3000  
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Got a shockingly stupid answer about not getting bonus points for Hyatt charges. A Chase rep claims that only properties owned by Hyatt, not franchised or licensed, will award bonus points. I asked for a list of Hyatt properties which are owned directly by Hyatt vs franchised/licensed and she directed me to call Hyatt. I have escalated and will see how it goes.

Last edited by TerryK; Nov 17, 2015 at 3:56 pm
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