Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Dec 22, 2010, 12:29 pm
#256
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,097
I was informed that my previous Freedom card could be used in lieu of opening a new card. I asked about the promo benefits and was informed it would be intact. The person I spoke with was from the credit department.
Dec 22, 2010, 2:42 pm
#257
Join Date: Aug 2009
Location: Philadelphia
Programs: AA Gold; Marriott Lifetime Silver; IHG Plat Amb; Hilton Diamond
Posts: 383
I too transferred a balance from an existing Chase card... my award nights and suite upgrades appeared within a few days after my first usage. I've gone ahead and booked two nights at the Park Hyatt Sydney to refresh after a three week tour. woohoo!
Dec 27, 2010, 3:34 pm
#258
Join Date: Sep 2009
Posts: 271
chase bonus nights
mrs ddfr and I are planning a free vacation...1/2 will be on points in a Suite while the other 1/2 will be using free nights earned by this card. Since we are not Diamond members, people here have reminded me that we are only entitled to a reg room for the credit card nights.
My question is that,we would obviously prefer to remain in a suite for the entire trip. How should I set up the reservation---right now its all under points, though I don't think we will have enough and therefore need the cards nights for the trip to be free.
At what point do I need to say to GP look its going o be a 1/2 on points in a Suite and 1/2 via the rewards nights from this card....or could I wait until to check in to face this issue and see if they opt to just leave us in a suite rather than move our room during the stay.
Any insights would be appreciated. Thanks.
My question is that,we would obviously prefer to remain in a suite for the entire trip. How should I set up the reservation---right now its all under points, though I don't think we will have enough and therefore need the cards nights for the trip to be free.
At what point do I need to say to GP look its going o be a 1/2 on points in a Suite and 1/2 via the rewards nights from this card....or could I wait until to check in to face this issue and see if they opt to just leave us in a suite rather than move our room during the stay.
Any insights would be appreciated. Thanks.
Dec 27, 2010, 7:59 pm
#259
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
mrs ddfr and I are planning a free vacation...1/2 will be on points in a Suite while the other 1/2 will be using free nights earned by this card. Since we are not Diamond members, people here have reminded me that we are only entitled to a reg room for the credit card nights.
My question is that,we would obviously prefer to remain in a suite for the entire trip. How should I set up the reservation---right now its all under points, though I don't think we will have enough and therefore need the cards nights for the trip to be free.
At what point do I need to say to GP look its going o be a 1/2 on points in a Suite and 1/2 via the rewards nights from this card....or could I wait until to check in to face this issue and see if they opt to just leave us in a suite rather than move our room during the stay.
Any insights would be appreciated. Thanks.
My question is that,we would obviously prefer to remain in a suite for the entire trip. How should I set up the reservation---right now its all under points, though I don't think we will have enough and therefore need the cards nights for the trip to be free.
At what point do I need to say to GP look its going o be a 1/2 on points in a Suite and 1/2 via the rewards nights from this card....or could I wait until to check in to face this issue and see if they opt to just leave us in a suite rather than move our room during the stay.
Any insights would be appreciated. Thanks.
Your only leeway is really with the property itself. Given that you are not Diamond, I would suggest arranging the reservation such that the confirmed nights in a suite are at the beginning of your stay. Then, at checkin, you might politely ask if there is any way you can stay in your assigned room for the duration of your stay. If it's not a resort property and/or they're not at capacity, they may be able to meet your request. You might mention that you're willing to take a room for your whole stay that doesn't match your specified bed configuration or is facing a non-preferred direction. Be polite and realize that you're asking for a space-available upgrade from a base room to a suite (normally not even a benefit for Diamond members) for free.
If you're visiting the property during peak season or if it's a highly sought-after location, consider that the suites may already be blocked for other paying guests. The property is more likely to upgrade a profitable paying customer, VIP's, or Diamond members than an infrequent guest whose stay is being funded by HGP at cost.
Although Hyatt is eager to please, above all, make sure to keep your expectations in line with what your confirmed reservations indicate. That way you don't end up disappointed no matter what room(s) you receive.
Dec 28, 2010, 2:55 am
#260
Join Date: Feb 2004
Location: Chicago, IL
Posts: 650
Bump
Thanks.
Dec 28, 2010, 7:22 am
#261
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
As long as you keep the Hyatt Card active, you will receive Platinum status in the Hyatt Gold Passport program.
Dec 28, 2010, 9:45 am
#262
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,715
I'd really like to see more Diamond specific benefits though to reward the top elites.... At a minimum having the two free suite nights be a yearly benefit.
Dec 28, 2010, 11:18 am
#263
Join Date: Feb 2010
Posts: 57
Got my award nights deposited into my account about 8 days after I first used the card. Last night I redeemed them for 2 nights at the Park Hyatt Tokyo next August, even though when you check online to purchase the rooms, the hotel is claiming no availability. It always pays to make a call and ask!!!
Dec 28, 2010, 11:56 am
#264
Suspended
Join Date: Jan 2007
Programs: AA EXP,MR PP,Hyatt Diam, SPG Plat,PC Plat, HH Gold, National EE
Posts: 791
I'd settle for one. Until then I'm not applying. My chase marriott and chase priority club cards give me a free night every year.
Dec 28, 2010, 12:16 pm
#265
Join Date: Feb 2003
Location: San Rafael, CA
Programs: Life SPG Plat, 7X NH DIA
Posts: 2,840
I took my awards as part of a 4 night stay.
Although to property attempted to accommodate my request as a Diamond, I needed to switch rooms.
If you plan on needing to move, you may find yourself surprised. If you pin your hopes on not moving, you will could likely be disappointed.
-Scho
Although to property attempted to accommodate my request as a Diamond, I needed to switch rooms.
If you plan on needing to move, you may find yourself surprised. If you pin your hopes on not moving, you will could likely be disappointed.
-Scho
Dec 28, 2010, 1:57 pm
#266
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,089
Instead of making cardholders Platinum, I'd think it would be more fair to offer a certain number of stays/nights similar to the recently introduced new SPG Amex feature. That way those who qualify for Platinum anyway get a benefit, too (easier path to Diamond). I do realize that doesn't do anything for those who reach Diamond on their own.
Dec 28, 2010, 4:24 pm
#267
Join Date: Dec 2009
Location: Los Angeles
Programs: Hyatt, Hilton, Marriott // WN, AA, BA, UA, AS // Avis
Posts: 1,321
I would have applied in a second if there was a yearly benefit. But to charge $75 for the card just doesnt make sense to me. The SPG card, for a lower fee, offers a lot more.
I'd rather they even raise the fee to $100/year, and give 2 nights free in any hotel, and if they want to make it "tougher" a minimum spend of $25k/year for the 2 nights free annually.
Dec 28, 2010, 8:29 pm
#269
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,089
