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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Hyatt.com/GP.com---Website Issues (https://www.flyertalk.com/forum/hyatt-world-hyatt/1082384-hyatt-com-gp-com-website-issues.html)

austin_modern Aug 6, 2015 9:22 pm


HOTEL AVAILABILITY

Our online reservation system is currently unavailable. Please try your request again later.

To speak with a Hyatt Representative from within the US and Canada, please call 1-800-633-7313. To view our list of contact numbers available in other countries please click here .

To reach us electronically, click here.

of course....

PTahCha Aug 19, 2015 8:49 pm

Looks like the hotel search engine is down. Everytime I tried to look for a hotel in NYC, it brings me back to the search page.

Trustguy Aug 20, 2015 4:39 pm

I booked an award stay on the website, and the reservation was duplicated. I was unable to cancel the duplicated reservation, so I had to call. My account still shows two deductions of points, however I only have the one reservation now.

Phone agent reported that this had been happening a lot today. :mad:

Aventine Aug 30, 2015 11:30 pm


MY RESERVATIONS
Find all your future Hyatt Hotels & Resorts reservation(s) that include your Hyatt Gold Passport account number.
No active reservations found.
Reservation(s) not on this list?
Follow the instructions to find your reservation(s) and add your Hyatt Gold Passport account number.
Not funny Hyatt. Even the Diamond line and reservation system at Omaha seem to be down.

ZBigFam Sep 4, 2015 5:07 pm

Hyatt Reservations System Down? All my reservations are gone
 
Anyone else experiencing this issue?

jgsx Sep 4, 2015 5:10 pm

It's down.

TerryK Sep 4, 2015 9:36 pm

Normal weekend system maintenance.@:-)

hailstorm Sep 4, 2015 11:57 pm

Not sure why anybody bothers to post messages like this anymore, as it's been the same pattern for years. If it's down, it's down. And it's almost always back up within a few hours.

FlyingDoctorwu Sep 6, 2015 1:21 am

Hyatt.com/GP.com---Website Issues
 
Anyone having any trouble seeing HGP awards on. Mac? I've tried both safari and Firefox and when I click on the show HGp award checkbox it kind of glosses over and nothing happens. This has been happening for at least >24 hrs. Thanks
Fdw

Aventine Sep 7, 2015 1:27 am


Originally Posted by FlyingDoctorwu (Post 25383499)
Anyone having any trouble seeing HGP awards on. Mac? I've tried both safari and Firefox and when I click on the show HGp award checkbox it kind of glosses over and nothing happens. This has been happening for at least >24 hrs. Thanks
Fdw


Unexpected Error
Unfortunately our booking system was unable to process your reservation request. Please try again.

If you have any questions about your reservation, please call 1-800-633-7313 in the United States and Canada. For international contact information, select the Hyatt Contact Numbers link.
Gave me this error message just now. Must be down on Labor Day?

jasonz9238 Sep 9, 2015 2:32 am

anyone getting any issues logging in today or trying to reset pass?
An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center.

Aventine Sep 10, 2015 2:39 am

It's down for maintenance at 5:39pm Korean standard time. Always when I need to make a booking too.

ronbo83 Sep 15, 2015 10:18 pm

None of my bookings are showing up and our corporate website is unable to pull Hyatt rates. Been like this for 6+ hours. Maintenance at 6 PM EST seems crazy to me?

rkoechel Sep 17, 2015 11:48 am

Website completely down
 
I'm getting an Internal 500 error when trying to load hyatt.com looks like the app is working though.

austin_modern Sep 21, 2015 9:57 am

... - it was down Sat night when I needed to make an emergency reservation and the damn thing is down again?

Seriously - fire your IT guy.


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