Mar 9, 2014, 4:07 am
Last edit by: bhatnasx
The Friends and Family rate is intended to be offered to travellers who are "friend and family members" of a Carlson employee. That could be a hotel employee, a travel agent (Carlson Wagonlit) or restaurant employee (TGIF) (TGIF sold to Sentinel Capital Partners as of July 2014).
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
Carlson Hotels (Radisson) Family & Friends Rate - 2009 - 2017 Thread
Jan 15, 2013, 12:58 pm
#1291
Used to be ' simz '
Join Date: Jan 2012
Location: Kolkata, India
Programs: Does it matter..??? It doesn't matter to them
Posts: 1,129
Sorry for the newbie question, but I just joined club carlson.. whats with the friends option.. why is everyone looking for a friend.. is there a deal I am missing out on...??
Jan 15, 2013, 2:03 pm
#1292
Join Date: Jun 2002
Programs: UA 1MM, JAL JGC Diamond, SPG Lifetime PLT, AMEX PLT
Posts: 1,231
Jan 17, 2013, 3:43 am
#1293
Join Date: Jan 2008
Posts: 27
Park Plaza Victoria, London
Was asked at check-in for friends name and place of work. Nice hotel 2 minutes from Victoria and connections to Gatwick. Great breakfast.
Jan 20, 2013, 3:29 pm
#1294
Join Date: Jul 2012
Programs: avios
Posts: 4
Just looking to book F&F at the Radisson Cebu Phillipines. If any radisson employee is kind enough to pm me their name / location I'd be eternally grateful....!
Jan 22, 2013, 10:26 pm
#1295
Join Date: Apr 2012
Location: MNL
Programs: Skymiles, Mabuhay Miles, Le Club PM
Posts: 14
Looking for a Carlson Friend
Hi guys,
I have an upcoming vacation and would be checking it at Carlson. Would love if you guys can help a "friend". Kindly PM details
Thanks in advance.
I have an upcoming vacation and would be checking it at Carlson. Would love if you guys can help a "friend". Kindly PM details
Thanks in advance.
Jan 23, 2013, 1:50 am
#1296
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
^
Jan 23, 2013, 2:00 am
#1297
Join Date: Jul 2010
Location: CGN
Programs: ALL MAJOR FFP AND FSP
Posts: 321
Guys, i don't want to be rude, absolutely, but once for all: here on Carlson F&F Rate Thread is not made for ask for name, especially if it's Your 1st message on FT. If You look for a Carlson Friend, please use Your best friend: Google (as most part of us have done previously!!)!^
^Besides, the definition of friends and family is so loose that anybody who works for the rezidor group would qualify. Hence there is no actual way of them verifying the names and locations provided with ease.
Jan 23, 2013, 2:10 pm
#1299
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
Jan 23, 2013, 3:55 pm
#1300
Suspended
Join Date: Jun 2007
Location: New York Metropolitan Area 45 km from JFK
Programs: UA,AA,AS,BA
Posts: 4,607
Another check-in at this property. Again I was asked for the name and location of my friend. No problem when I provided the name.
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
Jan 23, 2013, 4:02 pm
#1301
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Another check-in at this property. Again I was asked for the name and location of my friend. No problem when I provided the name.
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
Jan 23, 2013, 4:30 pm
#1302
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Another check-in at this property. Again I was asked for the name and location of my friend. No problem when I provided the name.
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
I was told that a Radisson email-adress is required in the booking and that next time my friend should put her email-adr. in the booking rather than mine (as you may realise this means that the booking confirmation and any changes will be notified to the "friend").
-or they are completely ignorant about the FF rate rules.
- or originally the rate was born as a corporate (or something similar that!) rate, but afterwards the code has filtered out, and now we're using this rate in some way that was not created to!
Jan 24, 2013, 1:31 am
#1303
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
...this means that when you check in, usually the hotel management think that the reservation is made directly by the Rezidor employee on your behalf![/U] That's why on 99% of times, nobody ask for employee name, because they think that you've a reservation made directly by the Rezidor employee;
Jan 24, 2013, 1:36 am
#1304
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
Not a requirement, and it makes absolutely no sense. Typical, in Denmark employees often make up rules and requirement pulled right of their you-know-what to feel important and empowered. I have stayed at same hotel, was asked for a name and that was it. Nothing more. If she/he had done what happened to you I would have cut her/him down with a verbal zinger. Pickled herring is good though.
Jan 24, 2013, 7:46 am
#1305
Suspended
Join Date: Jun 2007
Location: New York Metropolitan Area 45 km from JFK
Programs: UA,AA,AS,BA
Posts: 4,607
Thx, but the agent wasn't rude at all. Very polite and friendly. He just kindly reminded me that next time the Radisson employee who booked the room should put her/his email in booking rather than mine. You have to pick your battles wisely, so I just said "OK" and went to the room.