Must Now Have All Points in Hilton Honors Account Before Booking Reward Reservation
#46
Join Date: Oct 2004
Posts: 1,530
Originally Posted by [email protected]
I just got back from a GLONP @ the Hilton Effiel.
Scott
Scott
Are you hinting that we should throw you a welcome home party - or was there some other point to your post?
#47
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Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
IMHO it does make sense. If you read the Marriott board there are people who have multiple (and I do mean MULTIPLE) award reservations that they will eventually cancel depending how their plans pan out.
As long as Diamond desk and hotels can "open" up inventory for Diamond members I am satisfied with the program.
As long as Diamond desk and hotels can "open" up inventory for Diamond members I am satisfied with the program.
#48
Join Date: Jun 2002
Location: THEN - BASKING RIDGE,NJ / NOW - SCOTTSDALE,AZ
Posts: 290
No smart A _ _ , I was responding to post # 23. The person was not sure if they still take a GLONP @ that Hilton. But thanks for the offer of the party anyway
Scott
#49
Join Date: Oct 2004
Programs: Darth Vader of AMEX, A ladys best friend of Hilton, Pt78 of SPG, *G ,*S, ANA VIP
Posts: 3,933
whats the deal
Originally Posted by [email protected]
No smart A _ _ , I was responding to post # 23. The person was not sure if they still take a GLONP @ that Hilton. But thanks for the offer of the party anyway
Scott
Scott
i guess they found out that most of the rooms got cancalled again, so for me its good news as i think that overall availability will go up in peak seasons.
still the approach with booking first, than calling them and telling them that you use another Reward cert still works, so i dont think its a huge change.
you have to have 200K in your account constantly than you dont have a problem
dp
#51
Join Date: Mar 2003
Location: Roseville, CA
Programs: Lifetime Plat Marriott
Posts: 1,358
I don't think it is so much the "sense" of it all....
Mike:
Certainly, requiring all points to be in your account prior to making a reservation makes "sense."
I think all we are pointing out by this thread is 1) there is a new change in the policy and 2) for those of you that are affected by this change, here is the information.
We can go back and forth whether we supported/appreciated/ridiculed (whatever) the policy in this first place but I don't think that is what is at hand here.
Many of the "perks," unusual or otherwise, may make no difference to me. In that case, I just keep on reading other things that spark my interest. In this case, I do and have (and am currently) utilizing this perk and so it sparked my interest.
We can all agree that it was a very interesting perk to start with....but the OP was really just letting us know that someone (again) has changed in the loyalty program. And I am very happy about that because in this case, it does affect me.
Dawn
Certainly, requiring all points to be in your account prior to making a reservation makes "sense."
I think all we are pointing out by this thread is 1) there is a new change in the policy and 2) for those of you that are affected by this change, here is the information.
We can go back and forth whether we supported/appreciated/ridiculed (whatever) the policy in this first place but I don't think that is what is at hand here.
Many of the "perks," unusual or otherwise, may make no difference to me. In that case, I just keep on reading other things that spark my interest. In this case, I do and have (and am currently) utilizing this perk and so it sparked my interest.
We can all agree that it was a very interesting perk to start with....but the OP was really just letting us know that someone (again) has changed in the loyalty program. And I am very happy about that because in this case, it does affect me.
Dawn
#52
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Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Mike:
Certainly, requiring all points to be in your account prior to making a reservation makes "sense."
I think all we are pointing out by this thread is 1) there is a new change in the policy and 2) for those of you that are affected by this change, here is the information.
We can go back and forth whether we supported/appreciated/ridiculed (whatever) the policy in this first place but I don't think that is what is at hand here.
Many of the "perks," unusual or otherwise, may make no difference to me. In that case, I just keep on reading other things that spark my interest. In this case, I do and have (and am currently) utilizing this perk and so it sparked my interest.
We can all agree that it was a very interesting perk to start with....but the OP was really just letting us know that someone (again) has changed in the loyalty program. And I am very happy about that because in this case, it does affect me.
Dawn
Certainly, requiring all points to be in your account prior to making a reservation makes "sense."
I think all we are pointing out by this thread is 1) there is a new change in the policy and 2) for those of you that are affected by this change, here is the information.
We can go back and forth whether we supported/appreciated/ridiculed (whatever) the policy in this first place but I don't think that is what is at hand here.
Many of the "perks," unusual or otherwise, may make no difference to me. In that case, I just keep on reading other things that spark my interest. In this case, I do and have (and am currently) utilizing this perk and so it sparked my interest.
We can all agree that it was a very interesting perk to start with....but the OP was really just letting us know that someone (again) has changed in the loyalty program. And I am very happy about that because in this case, it does affect me.
Dawn
Ahhh thats the grey area. As you mention this is a (supposedly a well known) perk, not a published benefit.
MIKESILV's comment is dead on!
#53
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In most US airline programs in which I participate, I can make a booking for a "free ticket" without all the miles actually in the account. It's just that the booking for a free ticket doesn't get ticketed until the miles are in the account.
However, in the realm of the hotel programs, things usually work differently than they do with the US airlines' programs. For those who still know how to do it, HHonors is still great for making award bookings even when all the points for all the award stays are not in the account.
#54
Join Date: Oct 2004
Programs: Darth Vader of AMEX, A ladys best friend of Hilton, Pt78 of SPG, *G ,*S, ANA VIP
Posts: 3,933
well
I am wondering when pretty soon is and where that will be applicable.
In most US airline programs in which I participate, I can make a booking for a "free ticket" without all the miles actually in the account. It's just that the booking for a free ticket doesn't get ticketed until the miles are in the account.
However, in the realm of the hotel programs, things usually work differently than they do with the US airlines' programs. For those who still know how to do it, HHonors is still great for making award bookings even when all the points for all the award stays are not in the account.
In most US airline programs in which I participate, I can make a booking for a "free ticket" without all the miles actually in the account. It's just that the booking for a free ticket doesn't get ticketed until the miles are in the account.
However, in the realm of the hotel programs, things usually work differently than they do with the US airlines' programs. For those who still know how to do it, HHonors is still great for making award bookings even when all the points for all the award stays are not in the account.
well at least not for 1year in advance.
maybe 3 days to 3 weeks reservation , but not 1year ...
dp
#55
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Join Date: Nov 2002
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We all have paper certs, don't we?
#56
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
So to clarify does HH now require you to have the points, but not necessarily redeem them? For example I have 500k points and want to book an GLONP2 in a couple of places, will they actually force me to redeem the certificate (and use the points) upon reservation? Or they just want to make sure I have the points to pay for it and then I can get the e-cert whenever I want?
#57
Join Date: Oct 2004
Posts: 1,530
So to clarify does HH now require you to have the points, but not necessarily redeem them? For example I have 500k points and want to book an GLONP2 in a couple of places, will they actually force me to redeem the certificate (and use the points) upon reservation? Or they just want to make sure I have the points to pay for it and then I can get the e-cert whenever I want?
Unused certificates can be "redeposited" in your account
#58
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
When I've booked award stays in the past I did the booking long before I ordered the certificate. I had points in my account & they stayed there until I ordered the reward cert.
Cheers.
Cheers.
#59
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
Ah. This change does suck then -- used to be two separate steps, book, and then get award certificate. Now the follow up question is-- are there 'redeposit' or cancellation fees if you get an award certificate and then decide you don't want to use it? Marriott charges to redeposit unused certs
#60
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