Hilton Guam Resort & Spa {GUM}
#151
Join Date: Sep 2010
Programs: hhonors diamond, spg gold, mileage plus 1K, a nobody with delta skymiles
Posts: 112
How are diamonds treated here?
How likely are upgrades for Diamonds in this property? Also the breakfast and evening reception at the lounge? Which discount codes do they accept, I tried the MVP and PR... and neither one was available. Only AAA discount seemed to work.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
#152
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
How likely are upgrades for Diamonds in this property? Also the breakfast and evening reception at the lounge? Which discount codes do they accept, I tried the MVP and PR... and neither one was available. Only AAA discount seemed to work.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
The breakfast in the executive lounge on the 7th floor is pretty hearty with a variety including: cereal, salad, meat, eggs, yogurt etc. The evening reception has a nice selection of liquor, beer and wine. The food choices in the evening are, at times, a bit to be desired.
My firm has a corporate rate as we collectively occupy >100 nights per year so I can comment there.
Enjoy Guam and make sure you go snorkeling in Tumon Bay. I'll be back in January for my 8th annual visit.
#153
Join Date: Sep 2010
Programs: hhonors diamond, spg gold, mileage plus 1K, a nobody with delta skymiles
Posts: 112
An upgrade would be a, space available, room with a view of Tumon Bay in the tower on floor 5, 6, 7 or 8.
The breakfast in the executive lounge on the 7th floor is pretty hearty with a variety including: cereal, salad, meat, eggs, yogurt etc. The evening reception has a nice selection of liquor, beer and wine. The food choices in the evening are, at times, a bit to be desired.
My firm has a corporate rate as we collectively occupy >100 nights per year so I can comment there.
Enjoy Guam and make sure you go snorkeling in Tumon Bay. I'll be back in January for my 8th annual visit.
The breakfast in the executive lounge on the 7th floor is pretty hearty with a variety including: cereal, salad, meat, eggs, yogurt etc. The evening reception has a nice selection of liquor, beer and wine. The food choices in the evening are, at times, a bit to be desired.
My firm has a corporate rate as we collectively occupy >100 nights per year so I can comment there.
Enjoy Guam and make sure you go snorkeling in Tumon Bay. I'll be back in January for my 8th annual visit.
Thanks Michael for the feedback. Have the rooms and common areas been renovated? I read a post on here earlier this year, about some ongoing renovation and some on the rooms in the older tower being outdated. Your feedback on the rooms are appreciated.
#154
Ambassador: LATAM
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
Some comments on pricing. When you search hotels in Guam on hilton.com then this is obviously the only one in Guam and the price shown before clicking through to the room option was always $10 cheaper.
Best rate for my dates was on Agoda. B&B rate for about $50 less than the BAR on Hilton.com. Because the terms were not identical they would not BRG it.
Little League was the only discount I found to work there, which no longer works there
Best rate for my dates was on Agoda. B&B rate for about $50 less than the BAR on Hilton.com. Because the terms were not identical they would not BRG it.
Little League was the only discount I found to work there, which no longer works there
How likely are upgrades for Diamonds in this property? Also the breakfast and evening reception at the lounge? Which discount codes do they accept, I tried the MVP and PR... and neither one was available. Only AAA discount seemed to work.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
I checked the rates at hotels.com, it's cheaper by $2 compared with Hilton's online BAR for a similar room category. I haven't checked Agoda's rates but makes me wonder about this property's pricing.
Any feedback on recent stay is appreciated.
#155
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
I don't recall any major renovations from my stay in February. I always stay in room 783 and the only upgrade has been a flat screen TV and they cleaned a stain on the carpet.
#156
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
#158
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
Enjoy Guam. I'll be there in March.
Last edited by Michael El; Jan 16, 2015 at 9:14 pm
#159
Join Date: Mar 2007
Location: PDX
Posts: 988
Make sure you get an odd numbered room as they're are on the bay side. I always stay in room 783 because it's got a view of the bay and is down the hall from the executive lounge. I wouldn't go higher than a -85 room, regardless of the floor, as you get farther from the bay.
Enjoy Guam. I'll be there in March.
Enjoy Guam. I'll be there in March.
#161
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Are the executive rooms and Tasi rooms similar in that they both include wifi, breakfast, and lounge access? I am interested in others' thoughts as to which is better (executive, or Tasi) and which is perhaps quieter (something important to me).
#162
Join Date: May 2012
Location: Melbourne, Australia
Programs: VA WP, NZ *A SG
Posts: 529
I want to book a room at this Hilton.The Tasi rooms are showing as $310 + taxes for late December. I wonder if someone knows of a promo code that could be used to reduce this rate.
Are the executive rooms and Tasi rooms similar in that they both include wifi, breakfast, and lounge access? I am interested in others' thoughts as to which is better (executive, or Tasi) and which is perhaps quieter (something important to me).
Are the executive rooms and Tasi rooms similar in that they both include wifi, breakfast, and lounge access? I am interested in others' thoughts as to which is better (executive, or Tasi) and which is perhaps quieter (something important to me).
The Premier Tower hosts the Executive Floors, the 6th through 8th floors. Executive Floor accommodations offer guests upgraded amenities, and convenient business amenities. An exclusive Executive Floor Lounge located on the 7th floor offers complimentary breakfast and afternoon beverages/snacks for Executive Floor guests.
Corporate business travelers may opt to stay in one of the Main Tower's Business Suites, which are double room suites equipped with a computer workstation, executive style desk and chair, dedicated phone line and a mini-conference table and an adjoining bedroom.
Tasi Club guests enjoy personalized check-in and check-out desk, 24-hour concierge service, nightly turndown, and a welcome drink. A total of 95 oceanfront and ocean view rooms comprise Tasi Club with premium amenities and features. With an enclosed sky-lit atrium, the Tasi Club Atrium Lounge defines relaxation and the wing's friendly team members provide exemplary service.
I’m booked at this property next month in a Main Ocean Twin as a Diamond. From the description above I assume I am in the Main tower (ie not the Premier or Tasi Tower) but would have access to the Premier Tower Executive Lounge. This is going to be annoying having to change towers to use the facilities. Should I be requesting an upgrade to the Premier Tower before I arrive?
Do Diamonds have access to the Tasi Club? Is this better/different to the Executive Lounge in the Premier Tower?
#163
Join Date: May 2012
Location: Melbourne, Australia
Programs: VA WP, NZ *A SG
Posts: 529
I would also like to know the difference between the 3 towers. Per the Hilton website:
The Premier Tower hosts the Executive Floors, the 6th through 8th floors. Executive Floor accommodations offer guests upgraded amenities, and convenient business amenities. An exclusive Executive Floor Lounge located on the 7th floor offers complimentary breakfast and afternoon beverages/snacks for Executive Floor guests.
Corporate business travelers may opt to stay in one of the Main Tower's Business Suites, which are double room suites equipped with a computer workstation, executive style desk and chair, dedicated phone line and a mini-conference table and an adjoining bedroom.
Tasi Club guests enjoy personalized check-in and check-out desk, 24-hour concierge service, nightly turndown, and a welcome drink. A total of 95 oceanfront and ocean view rooms comprise Tasi Club with premium amenities and features. With an enclosed sky-lit atrium, the Tasi Club Atrium Lounge defines relaxation and the wing's friendly team members provide exemplary service.
I’m booked at this property next month in a Main Ocean Twin as a Diamond. From the description above I assume I am in the Main tower (ie not the Premier or Tasi Tower) but would have access to the Premier Tower Executive Lounge. This is going to be annoying having to change towers to use the facilities. Should I be requesting an upgrade to the Premier Tower before I arrive?
Do Diamonds have access to the Tasi Club? Is this better/different to the Executive Lounge in the Premier Tower?
The Premier Tower hosts the Executive Floors, the 6th through 8th floors. Executive Floor accommodations offer guests upgraded amenities, and convenient business amenities. An exclusive Executive Floor Lounge located on the 7th floor offers complimentary breakfast and afternoon beverages/snacks for Executive Floor guests.
Corporate business travelers may opt to stay in one of the Main Tower's Business Suites, which are double room suites equipped with a computer workstation, executive style desk and chair, dedicated phone line and a mini-conference table and an adjoining bedroom.
Tasi Club guests enjoy personalized check-in and check-out desk, 24-hour concierge service, nightly turndown, and a welcome drink. A total of 95 oceanfront and ocean view rooms comprise Tasi Club with premium amenities and features. With an enclosed sky-lit atrium, the Tasi Club Atrium Lounge defines relaxation and the wing's friendly team members provide exemplary service.
I’m booked at this property next month in a Main Ocean Twin as a Diamond. From the description above I assume I am in the Main tower (ie not the Premier or Tasi Tower) but would have access to the Premier Tower Executive Lounge. This is going to be annoying having to change towers to use the facilities. Should I be requesting an upgrade to the Premier Tower before I arrive?
Do Diamonds have access to the Tasi Club? Is this better/different to the Executive Lounge in the Premier Tower?
#164
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
As a diamond you will more than likely be upgraded to the Premier Tower. Unless you book a Tasi room, you will not have access to any amenities on that side. The executive lounge is on the 7th floor of the Premier Tower.