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-   -   Bed Bugs: The Definitive Thread (https://www.flyertalk.com/forum/hilton-hilton-honors/346765-bed-bugs-definitive-thread.html)

AJLondon Jul 12, 2012 11:23 am


Originally Posted by wharvey (Post 18917385)
What hotel were you at and where did you get moved to?

Yes please, I would like to know this, rather critical info, too!

colpuck Jul 12, 2012 11:25 am


Originally Posted by taylorc418 (Post 18917335)
1. It was not a night at a comparable property
2. This wasn't the first time I'd had to move rooms in this hotel due to dirtiness (you might ask why I continued to stay there - when there's one joint in town, options are limited)
3. I'm fine with what I got, but I feel like I essentially ended up at a wash because I was at a crappier hotel, and wasted an hour dealing with the front desk to secure a new room, etc.

Ok, ask for points equivalent to a one night stay at the the HI that had problem. That seems like a reasonable request.

3Cforme Jul 12, 2012 11:29 am


Originally Posted by taylorc418 (Post 18917335)
1. It was not a night at a comparable property...

when there's one joint in town, options are limited)

It seems the manager's ability to rectify the problem to your satisfaction in that town was very limited . IMHO, you were dealt with fairly.

mike2200 Jul 12, 2012 11:30 am


Originally Posted by taylorc418 (Post 18917335)
1. It was not a night at a comparable property
2. This wasn't the first time I'd had to move rooms in this hotel due to dirtiness (you might ask why I continued to stay there - when there's one joint in town, options are limited)
3. I'm fine with what I got, but I feel like I essentially ended up at a wash because I was at a crappier hotel, and wasted an hour dealing with the front desk to secure a new room, etc.


Was the bug a large one? And one is all you saw? Come on you could have rolled over on it and ended the problem......IMHO

Dovster Jul 12, 2012 11:38 am

There is absolutely no way that any hotel can guarantee that you won't have bed bugs, not even the most fastidious 5 star luxury resort.

They could empty out the entire hotel on Monday morning, fumigate it, and on Monday evening when I check in I could unknowingly be carrying bed bugs in my suitcase that I picked up in another good hotel.

When you check in on Tuesday afternoon, you will find that you do not have the room to yourself.

taylorc418 Jul 12, 2012 11:44 am


Originally Posted by Dovster (Post 18917504)
There is absolutely no way that any hotel can guarantee that you won't have bed bugs, not even the most fastidious 5 star luxury resort.

They could empty out the entire hotel on Monday morning, fumigate it, and on Monday evening when I check in I could unknowingly be carrying bed bugs in my suitcase that I picked up in another good hotel.

When you check in on Tuesday afternoon, you will find that you do not have the room to yourself.

Agreed, but when I see multiple and bring one down to the desk, it's a bit more than the unknown (didn't put that detail in because it was tl;dr)

Hotel was in West Virginia. And I've spent more nights in a hotel the past 5 years than in a home, so I realize this is a inherent travel risk. However, as stated above, visual evidence vs. knowing there is a possibility is a big difference. FWIW, I'm staying at the property again the next 3 weeks, so I'm willing to try again.

cordelli Jul 12, 2012 11:45 am

If there's only one hotel in town, where did they move you to?

tomy77 Jul 12, 2012 11:51 am


Originally Posted by wharvey (Post 18917385)
What hotel were you at and where did you get moved to?

Would like to know about this too, so we could get better picture if it's indeed comparable (or not).

loomis Jul 12, 2012 12:19 pm

I agree with most of the other posters. It appears that the hotel did you right.

Bed bugs are not indicative of cleanliness. Really, hotels are, for the most part, innocent victims of the next guy that brings them in in their suitcase, etc.

http://www.msnbc.msn.com/id/11915026...bout-bed-bugs/

Bed bugs can, and do, infest the nicest hotels. Actually, I think fancier hotels are MORE prone to get bed bugs due to accommodating more frequent travelers.

AGirlNamedMe Jul 12, 2012 2:19 pm


Originally Posted by mike2200 (Post 18917454)
Was the bug a large one? And one is all you saw? Come on you could have rolled over on it and ended the problem......IMHO

Seriously?

Ew.

No.

If there's one, there are others (on the floor and other fabrics in the room if not on the bed) and I'm sure the OP didn't want to take those home.

I do agree that the manager probably did the most that could be expected. But still - if it was me, I'd feel like I deserved huuuuuge compensation for the skeeze factor.

And, please do post the name/location of the hotel. I hope you won't be staying here again (3rd time's the charm?) even if it means a bit of a drive.

(And yes..I'm rather reactionary about bugs. No matter whose to blame for them.)

MsRoadwarrior Jul 13, 2012 9:45 am


Originally Posted by AGirlNamedMe (Post 18918460)

Originally Posted by mike2200 (Post 18917454)
Was the bug a large one? And one is all you saw? Come on you could have rolled over on it and ended the problem......IMHO

Seriously?

Ew.

No.

If there's one, there are others (on the floor and other fabrics in the room if not on the bed) and I'm sure the OP didn't want to take those home.

I do agree that the manager probably did the most that could be expected. But still - if it was me, I'd feel like I deserved huuuuuge compensation for the skeeze factor.

And, please do post the name/location of the hotel. I hope you won't be staying here again (3rd time's the charm?) even if it means a bit of a drive.

(And yes..I'm rather reactionary about bugs. No matter whose to blame for them.)

x2!!!
Roll over on it? Methinks someone knows not of what he speaks!!!!
Good grief:(

mikeef Jul 13, 2012 11:03 am


Originally Posted by MsRoadwarrior (Post 18923313)
x2!!!
Roll over on it? Methinks someone knows not of what he speaks!!!!
Good grief:(

I think the "roll over on it" was a joke.

Personally, I would have called down for a bottle of ketchup.

Mike

trupper999 Jul 13, 2012 11:30 am


Originally Posted by mike2200 (Post 18917454)
Was the bug a large one? And one is all you saw? Come on you could have rolled over on it and ended the problem......IMHO


Originally Posted by mikeef (Post 18923776)
I think the "roll over on it" was a joke.

Personally, I would have called down for a bottle of ketchup.

Mike

The did right by you. If you get a little points on top of that, say thanks.
And ketchup is definitely the wrong condiments for it. Tabasco and lime! :D

fjfv19 Jul 13, 2012 11:34 am


Originally Posted by mike2200 (Post 18917454)
Was the bug a large one? And one is all you saw? Come on you could have rolled over on it and ended the problem......IMHO

That is not an actionable strategy but if you want to give that a shot, I highly recommend investing in some extra strength cortisone in advance.

Crazyhotelguy Jul 13, 2012 1:23 pm

What HI in WV? I am headed to WV this weekend....


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