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[ARCHIVE to 2018] American Express Announces Two New Hilton Credit Cards

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[ARCHIVE to 2018] American Express Announces Two New Hilton Credit Cards

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Old May 30, 2018, 10:17 am
  #1336  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
Originally Posted by sannmann
I hate the Ascend card. Hate it. Loyal to Hilton; I guess that's the only reason I'm keeping it. Pay $95/year for the card; don't really have a use for Priority Pass (get lounge access through 1K status); don't see myself putting $15k on the card to get a free night; and earned Diamond last two years on nights- so, have no use for the Gold status that comes with the card.

Called the customer service line as my annual fee is due. Agent wouldn't budge on waiving the fee. Only offered me 10,000 Honors points. She also offered to downgrade me to the fee-free Honors card, which I've already had since 2011.

Even if I cancelled the card, I wouldn't be eligible to get a sign-up bonus for it again. And, paying $450/year for the Aspire is not worth it to me.

Anyone offered decent retention offers from Amex to keep their Ascend cards open?
10K points seems decent to me.
BrlDsguise is offline  
Old May 31, 2018, 8:39 am
  #1337  
 
Join Date: Feb 2007
Location: New York, NY
Posts: 1,982
Aspire card is mailed out by usps, but ours was mailed out on Saturday (after Wed night approval), and arrived on Monday. Does anyone else noticed that bonus 100K points post even before the statement with min psend generates?

Last edited by LilZeppelin; May 31, 2018 at 8:42 am Reason: qstn
LilZeppelin is offline  
Old May 31, 2018, 9:01 am
  #1338  
 
Join Date: Feb 2016
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Originally Posted by LilZeppelin
Aspire card is mailed out by usps, but ours was mailed out on Saturday (after Wed night approval), and arrived on Monday. Does anyone else noticed that bonus 100K points post even before the statement with min psend generates?
That's typical at Amex...most of the bonuses we've gotten (Delta, Hilton, and membership rewards) typically show up within a couple of days of the spending being met...not the statement being generated. It may not be true in all cases, but has been for us.
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Old May 31, 2018, 3:07 pm
  #1339  
 
Join Date: Oct 2010
Location: San Diego, Ca
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Posts: 3,503
Originally Posted by sannmann
I hate the Ascend card. Hate it. Loyal to Hilton; I guess that's the only reason I'm keeping it. Pay $95/year for the card; don't really have a use for Priority Pass (get lounge access through 1K status); don't see myself putting $15k on the card to get a free night; and earned Diamond last two years on nights- so, have no use for the Gold status that comes with the card.

Called the customer service line as my annual fee is due. Agent wouldn't budge on waiving the fee. Only offered me 10,000 Honors points. She also offered to downgrade me to the fee-free Honors card, which I've already had since 2011.

Even if I cancelled the card, I wouldn't be eligible to get a sign-up bonus for it again. And, paying $450/year for the Aspire is not worth it to me.

Anyone offered decent retention offers from Amex to keep their Ascend cards open?
I downgraded my Ascend card after moving Hilton charges to the new business card. Within 30 days of the downgrade, my account shows an upgrade offer, back to Ascend, with the standard 100k bonus. YMMV.
diver858 is offline  
Old May 31, 2018, 3:24 pm
  #1340  
 
Join Date: Jan 2018
Posts: 82
Originally Posted by sannmann
I hate the Ascend card. Hate it. Loyal to Hilton; I guess that's the only reason I'm keeping it. Pay $95/year for the card; don't really have a use for Priority Pass (get lounge access through 1K status); don't see myself putting $15k on the card to get a free night; and earned Diamond last two years on nights- so, have no use for the Gold status that comes with the card.

Called the customer service line as my annual fee is due. Agent wouldn't budge on waiving the fee. Only offered me 10,000 Honors points. She also offered to downgrade me to the fee-free Honors card, which I've already had since 2011.

Even if I cancelled the card, I wouldn't be eligible to get a sign-up bonus for it again. And, paying $450/year for the Aspire is not worth it to me.

Anyone offered decent retention offers from Amex to keep their Ascend cards open?

How is your Ascend already up for renewal? The card just came out like 4 months ago? I chatted with Amex the other day to try to get the free night promo they are currently having but was denied.
howie411 is offline  
Old May 31, 2018, 4:33 pm
  #1341  
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Originally Posted by howie411
How is your Ascend already up for renewal? The card just came out like 4 months ago? I chatted with Amex the other day to try to get the free night promo they are currently having but was denied.
The previous Hilton Amex card was renamed Ascend with no change in renewal date.
sethb is offline  
Old May 31, 2018, 8:30 pm
  #1342  
 
Join Date: Nov 2011
Location: Virginia
Programs: HHonors Gold, IHG Platinum, Marriott nobody
Posts: 470
Originally Posted by sannmann
I hate the Ascend card. Hate it. Loyal to Hilton; I guess that's the only reason I'm keeping it. Pay $95/year for the card; don't really have a use for Priority Pass (get lounge access through 1K status); don't see myself putting $15k on the card to get a free night; and earned Diamond last two years on nights- so, have no use for the Gold status that comes with the card.

Called the customer service line as my annual fee is due. Agent wouldn't budge on waiving the fee. Only offered me 10,000 Honors points. She also offered to downgrade me to the fee-free Honors card, which I've already had since 2011.

Even if I cancelled the card, I wouldn't be eligible to get a sign-up bonus for it again. And, paying $450/year for the Aspire is not worth it to me.

Anyone offered decent retention offers from Amex to keep their Ascend cards open?
Was your Ascend card converted from the old Surpass? If so, what benefits you had with the Surpass that the new Ascend does not have?
EdofFX is offline  
Old Jun 1, 2018, 10:41 am
  #1343  
 
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,273
Originally Posted by howie411
How is your Ascend already up for renewal? The card just came out like 4 months ago? I chatted with Amex the other day to try to get the free night promo they are currently having but was denied.
My Citi Honors Reserve Visa card annual fee date was every May. Amex kept the annual fee dates the same.

Originally Posted by EdofFX
Was your Ascend card converted from the old Surpass? If so, what benefits you had with the Surpass that the new Ascend does not have?
No, I had the Citi Honors Reserve Visa. When Amex bought the portfolio from Citi, my card was converted into the Ascend card. Challenge is still that Amex is not accepted at as many places as Visa, especially overseas.
sannmann is offline  
Old Jun 1, 2018, 11:36 am
  #1344  
 
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,897
Originally Posted by sannmann
I hate the Ascend card. Hate it. Loyal to Hilton; I guess that's the only reason I'm keeping it. Pay $95/year for the card; don't really have a use for Priority Pass (get lounge access through 1K status); don't see myself putting $15k on the card to get a free night; and earned Diamond last two years on nights- so, have no use for the Gold status that comes with the card.

Called the customer service line as my annual fee is due. Agent wouldn't budge on waiving the fee. Only offered me 10,000 Honors points. She also offered to downgrade me to the fee-free Honors card, which I've already had since 2011.

Even if I cancelled the card, I wouldn't be eligible to get a sign-up bonus for it again. And, paying $450/year for the Aspire is not worth it to me.

Anyone offered decent retention offers from Amex to keep their Ascend cards open?
Why not cancel the card and get the no-fee AMEX Hilton? 75,000 sign-up bonus.
Adelphos is offline  
Old Jun 1, 2018, 12:11 pm
  #1345  
 
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,273
Originally Posted by Adelphos
Why not cancel the card and get the no-fee AMEX Hilton? 75,000 sign-up bonus.
I already addressed the no-fee Amex in my post.
sannmann is offline  
Old Jun 2, 2018, 8:29 am
  #1346  
 
Join Date: Nov 2011
Location: Virginia
Programs: HHonors Gold, IHG Platinum, Marriott nobody
Posts: 470
Originally Posted by sannmann

No, I had the Citi Honors Reserve Visa. When Amex bought the portfolio from Citi, my card was converted into the Ascend card. Challenge is still that Amex is not accepted at as many places as Visa, especially overseas.
Agreed, AMEX is harder to use. It just is not accepted in as many places. For that, I use CSR instead. I had the Citi Honors Reserve as well, but cancelled it in December before it got converted to AMEX. I applied for the Ascend and has gotten the 100,000 points in sign on bonus already.
EdofFX is offline  
Old Jun 4, 2018, 1:57 pm
  #1347  
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Join Date: Mar 2016
Posts: 413
Originally Posted by farnorthtrader
Very strict, like Hyatt. I tried to use one two weeks after it was going to expire and was not able to.
Ouh, thanks for sharing your experience. Were these free nights from the previous AMEX surpass cards?
exploreaswego is offline  
Old Jun 4, 2018, 4:46 pm
  #1348  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
Originally Posted by bluestrudels
Ouh, thanks for sharing your experience. Were these free nights from the previous AMEX surpass cards?
They were from Citi, however, the restrictions seem to be entirely within Hilton’s control, not the bank that issued the card.
farnorthtrader is offline  
Old Jun 5, 2018, 7:53 pm
  #1349  
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Join Date: Mar 2016
Posts: 413
Originally Posted by farnorthtrader

They were from Citi, however, the restrictions seem to be entirely within Hilton’s control, not the bank that issued the card.
I wished they can relax on those extension rules like Marriott.
I guess I have to plan my CC sign ups very carefully so that I can stack those nights up together.
Thanks for sharing again anyways.
exploreaswego is offline  
Old Jun 14, 2018, 10:59 am
  #1350  
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Join Date: Jul 2002
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Question on the timing of the Aspire Free Weekend night. I am taking advantage of the 100,000 point upgrade offer on my Ascend card. I already have my $15k Ascend free night in my account, received it in April. Will my Aspire free night drop immediately? (Say, within the first billing cycle of my upgraded card?) Looking to book a full weekend using both certs...

Doubt I will keep the Aspire card for my than 1 year, but for $450 I'll take 100k HH plus a free weekend night. The place I plan to use the free nights is also one of the listed Hilton Resorts, so I suppose if we run some incidentals there I'd get some credit for that too? (up to $250?).

Also - anyone know if Main Cabin Extra upgrades on AA count as a qualifying airline fee? I don't ever pay airline fees now, but if MCE at booking time counts, I suppose I'd get some value there. Can't count on MCE as an AA Gold - at least not good non-middle seats.
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