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[Archive 2021-2023 Hilton Amex Aspire $200 Resort Credit]

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Old Apr 24, 2018, 6:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
$250 Hilton Resort Credit

Note: The web page for the resorts has changed. You must input dates and/or a specific region to get a list of all resorts in that region. Sometimes the web page works better on a mobile device.

The resort credit benefit changed in late 2023. Refer to this separate discussion and wikipost for FAQs.

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.


FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If I’m booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is “pay at hotel” then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) I’m looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES

As of 2022 or 2023, there is no static list of eligible properties.
You can either go to Hilton.com/resorts and hit "explore more resorts," or apply the "Resorts" filter on the search yourself.

7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isn’t the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didn’t see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to “Resort Property,” can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, it’s not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.



ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesn’t discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. It’s an eligible property and I’m paying with my Aspire, but surely I won’t get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And don’t call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after 10 days or even more after the eligible charge posts to your Amex account. Note that sometimes your charge will not even be processed until the following day, early in the morning.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

LXR Susona Bodrum, Turkey - May 2021 [Also, bonus is showing 3x, not 14x. Indicating this hotel is not coded correctly in their system. Multiple chats did not resolve this problem but a phone call did.
Resort credit has now posted and was told this should be fixed going forward. Still waiting for add'l 11x bonus points]


19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) For which resorts has the resort credit posted?
Hilton La Jolla Torrey Pines
Crocksford Las Vegas
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Embassy Suites Waikiki Beach Walk - 7/6/2021
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019, 2/2023
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
Hilton Palm Springs, CA - 1/2022
Hilton Waterfront Resort, Huntington Beach, CA - 10/2021







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[Archive 2021-2023 Hilton Amex Aspire $200 Resort Credit]

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Old Nov 4, 2023, 1:33 pm
  #826  
 
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I just want to be 100% certain that the basic room rate (not prepaid) qualifies for the credit, if paid at the property in any local currency. Hard to believe an Amex card offers such a straightforward credit.
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Old Nov 4, 2023, 5:39 pm
  #827  
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Originally Posted by Explore
I just want to be 100% certain that the basic room rate (not prepaid) qualifies for the credit, if paid at the property in any local currency. Hard to believe an Amex card offers such a straightforward credit.
It's a straightforward credit only if you would really have stayed at the resort property even without the credit.

A lot of people are looking for resort properties at which to use up the credit; how is that "straightforward"?

Anyway, yes, the basic room rate and anything charged to the room (such as meals and parking) qualifies for the credit, as long as the hotel in on the resort list:

Resort Locations - Find Hotels - Hilton

Some people are looking for prepaid rates just to get the charge in before the $250 version of the resort credit expires at the end of the year.
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Old Nov 4, 2023, 5:56 pm
  #828  
 
Join Date: Aug 2001
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Originally Posted by sdsearch
It's a straightforward credit only if you would really have stayed at the resort property even without the credit.

A lot of people are looking for resort properties at which to use up the credit; how is that "straightforward"?

Anyway, yes, the basic room rate and anything charged to the room (such as meals and parking) qualifies for the credit, as long as the hotel in on the resort list:

Resort Locations - Find Hotels - Hilton

Some people are looking for prepaid rates just to get the charge in before the $250 version of the resort credit expires at the end of the year.
I need a night’s accommodation in Doha. This makes it free. Score!
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Old Nov 4, 2023, 8:27 pm
  #829  
 
Join Date: Aug 2008
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Originally Posted by gigemflyer
The credit is only based on what charges go to what card. So, if you had the surpass $50, you could charge $50 to that and then $250 to an aspire and the rest to another aspire to max out credits. And a bonus would be if you had an Amex offer on one of the cards!
Understand the point on using multiple cards applying them to the folio before check-out but regarding the Amex Offers is the $250 (soon $200 semi-annually) stackable? Based on my read of both T&Cs it should be:

Amex Offer
[QUOTE]Must first add offer to an eligible Card by 10/13/2023 and then use same Card to make one or more qualifying purchases on room rate and room charges totaling $200 or more at select Hilton brands by 12/31/2023 to receive a one-time statement credit of $80. Only U.S.-issued Consumer and Business American Express® Cards, other than Marriott Consumer and Business American Express® Cards, are eligible. American Express Prepaid Cards, Corporate Cards, and American Express Cards issued outside the US are not eligible for the offer. Limit 1 enrolled Card per Card Member across all American Express offer channels. Your enrollment of an eligible American Express Card for this offer extends only to that Card. Offer only valid at Curio Collection by Hilton™, Canopy by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton™ and Tempo by Hilton™ properties in the US and US territories. Reservations must be made online at US website hilton.com/en/brands, through the Hilton Honors App, or by calling 1-800-445-8667.

Any benefit earned from this offer is in addition to the rewards (i.e. Membership Rewards or cash back) earned as part of your existing Card benefits, but your ability to earn spend-based rewards for the purchase will be based on the amount after any statement credit or other discount is applied.[/QUOTE]

I have an offer valid for Curio/Canopy/Tapestry/Motto/Tempo for $80 off $200+. If my resort stay is approximately $280 will I receive both as a credit?

'Spend-based rewards' refers to the rebate (HHonors, Delta SkyMiles, Membership Rewards, Blue Cash, etc) that the card may offer as a rebate on qualified spending and not card benefits like the $250 resort credit.
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Old Nov 5, 2023, 8:55 am
  #830  
 
Join Date: Feb 2006
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[QUOTE=AAerSTL;35720064]Understand the point on using multiple cards applying them to the folio before check-out but regarding the Amex Offers is the $250 (soon $200 semi-annually) stackable? Based on my read of both T&Cs it should be:

Amex Offer
Must first add offer to an eligible Card by 10/13/2023 and then use same Card to make one or more qualifying purchases on room rate and room charges totaling $200 or more at select Hilton brands by 12/31/2023 to receive a one-time statement credit of $80. Only U.S.-issued Consumer and Business American Express® Cards, other than Marriott Consumer and Business American Express® Cards, are eligible. American Express Prepaid Cards, Corporate Cards, and American Express Cards issued outside the US are not eligible for the offer. Limit 1 enrolled Card per Card Member across all American Express offer channels. Your enrollment of an eligible American Express Card for this offer extends only to that Card. Offer only valid at Curio Collection by Hilton™, Canopy by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton™ and Tempo by Hilton™ properties in the US and US territories. Reservations must be made online at US website hilton.com/en/brands, through the Hilton Honors App, or by calling 1-800-445-8667.

Any benefit earned from this offer is in addition to the rewards (i.e. Membership Rewards or cash back) earned as part of your existing Card benefits, but your ability to earn spend-based rewards for the purchase will be based on the amount after any statement credit or other discount is applied.[/QUOTE]

I have an offer valid for Curio/Canopy/Tapestry/Motto/Tempo for $80 off $200+. If my resort stay is approximately $280 will I receive both as a credit?

'Spend-based rewards' refers to the rebate (HHonors, Delta SkyMiles, Membership Rewards, Blue Cash, etc) that the card may offer as a rebate on qualified spending and not card benefits like the $250 resort credit.
Yes, Amex offers stack, so if you have Hilton Aspire/Surpass credits, they will stack with the $80 off $200 Hilton Amex offer, which I've already used and been credited for.
However, which property were you planning to stay at, if you don't mind me asking? I am not a Hilton Resort expert, but wasn't aware of any under the Curio/Canopy/Tapestry/Motto/Tempo brands. Good Luck.

https://www.hilton.com/en/locations/resorts/
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Old Nov 5, 2023, 10:59 am
  #831  
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Originally Posted by AAerSTL
Understand the point on using multiple cards applying them to the folio before check-out but regarding the Amex Offers is the $250 (soon $200 semi-annually) stackable?
Originally Posted by diesteldorf
I am not a Hilton Resort expert, but wasn't aware of any under the Curio/Canopy/Tapestry/Motto/Tempo brands.
My data point is I booked a room at Virgin Hotels Las Vegas (it's a Curio and a resort) and the $80 off $200 Curio credit was applied against the deposit, and then the $250 Aspire resort credit. I anticipate the $200 resort credit for H1 2024 will be applied when I stay Presidents' Day weekend.
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Old Nov 5, 2023, 1:17 pm
  #832  
 
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[QUOTE=diesteldorf;35721046]
Originally Posted by AAerSTL
Understand the point on using multiple cards applying them to the folio before check-out but regarding the Amex Offers is the $250 (soon $200 semi-annually) stackable? Based on my read of both T&Cs it should be:

Amex Offer


Yes, Amex offers stack, so if you have Hilton Aspire/Surpass credits, they will stack with the $80 off $200 Hilton Amex offer, which I've already used and been credited for.
However, which property were you planning to stay at, if you don't mind me asking? I am not a Hilton Resort expert, but wasn't aware of any under the Curio/Canopy/Tapestry/Motto/Tempo brands. Good Luck.

https://www.hilton.com/en/locations/resorts/

Thanks for the intel. I think different cards get different offers this was from the AXP ‘Members Week’ in early October. Planning one of the Curio props in MIA SoBe.
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Old Nov 5, 2023, 1:20 pm
  #833  
 
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Originally Posted by eponymous_coward
My data point is I booked a room at Virgin Hotels Las Vegas (it's a Curio and a resort) and the $80 off $200 Curio credit was applied against the deposit, and then the $250 Aspire resort credit. I anticipate the $200 resort credit for H1 2024 will be applied when I stay Presidents' Day weekend.
[QUOTE=AAerSTL;35721623]
Originally Posted by diesteldorf


Thanks for the intel. I think different cards get different offers this was from the AXP ‘Members Week’ in early October. Planning one of the Curio props in MIA SoBe.
Thanks both. So do I need to spend $330 or will both credits post and I will effectively get a credit balance for the members week $80 if I exhaust the resort credit spending $250?

Thx
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Old Nov 5, 2023, 2:59 pm
  #834  
 
Join Date: Feb 2006
Posts: 1,065
[QUOTE=AAerSTL;35721629]
Originally Posted by AAerSTL

Thanks both. So do I need to spend $330 or will both credits post and I will effectively get a credit balance for the members week $80 if I exhaust the resort credit spending $250?

Thx
My gut, and experience.....a long time ago.....is to tell you that you will indeed earn both credits on a $250.00 charge.....so you will, indeed, have a credit balance.

However, I wanted to find conclusive evidence to back my gut.

https://www.flyertalk.com/forum/35708810-post454.html

Looks like James did the same thing....charged $50.00 and got credits from 2 different Amex offers/benefits. Good Luck.
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Old Nov 5, 2023, 7:28 pm
  #835  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
Originally Posted by MNSWEEps
Booked a saturday night at DoubleTree Suites by Hilton Hotel Doheny Beach - Dana Point CA under HHonors discount rate and can be cancelled 2 days before arrival date for free.
we completed our stay today and I see a total charge including parking , tax, breakfast (with $30 credit) of ($253.77) posted to my AMEX. Looking forward to seeing a credit of $250 soon :-)
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Old Nov 5, 2023, 7:46 pm
  #836  
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Originally Posted by MNSWEEps
Booked a saturday night at DoubleTree Suites by Hilton Hotel Doheny Beach - Dana Point CA under HHonors discount rate and can be cancelled 2 days before arrival date for free.
And this is a resort? I don't find it on the list of Hilton resorts. https://www.hilton.com/en/locations/...hilton-hotels/
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Old Nov 6, 2023, 9:43 am
  #837  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
Originally Posted by SanDiego1K
And this is a resort? I don't find it on the list of Hilton resorts. https://www.hilton.com/en/locations/...hilton-hotels/
Yes.
https://www.hilton.com/en/locations/...nityIds=resort
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Old Nov 6, 2023, 11:29 am
  #838  
 
Join Date: Jun 2018
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10/31 $293.65 resort charge posted
11/6 $250 resort credit posted (backdated to 11/5)
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Old Nov 7, 2023, 9:04 pm
  #839  
 
Join Date: Jul 2023
Posts: 3
which resort?
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Old Nov 8, 2023, 9:27 am
  #840  
 
Join Date: Oct 2012
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I may have missed this in the news whirlwind, but if I already used my $250 resort credit for 2023 earlier in the year, do I get another $200 to use by the end of the year under the new arrangement?
mpeterson78 is offline  


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