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2013 Changes to HH Reward Stays, new cat., more pts needed

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2013 Changes to HH Reward Stays, new cat., more pts needed

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Old Mar 14, 2013, 10:26 pm
  #916  
 
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
Originally Posted by sharklover
I think many hotels do not have rates loaded for next year or at least more than 1 year from now. I tried to book Conrad Koh Samui and nothing loaded the whole of next year.
+1

I'm having issues in Miami as well...
saltytheseagull is offline  
Old Mar 15, 2013, 6:55 am
  #917  
 
Join Date: Feb 2005
Location: Edinburgh
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Originally Posted by RTWSTARALLIANCE
I just had a perfect "who cares" about Hilton moment yesterday while in TX. Looked at what I was paying and what point wise matters after Hilton pending changes. Cxld Hilton and re-booked Hyatt for lower cost and better location. Loyalty has its limits.
+1 to that.


Actually + 12 for a 12 night stay. Let's keep it real people!
travelfreakuk is offline  
Old Mar 15, 2013, 8:07 am
  #918  
 
Join Date: Jul 2005
Location: London
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Originally Posted by sharklover
I think many hotels do not have rates loaded for next year or at least more than 1 year from now. I tried to book Conrad Koh Samui and nothing loaded the whole of next year.
+1 for Conrad Sanya. They have premium villas available, but no standard rooms. Is it conspirasist to think that its to stop people booking awards prior to end march??
kryten22uk is offline  
Old Mar 15, 2013, 8:53 am
  #919  
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I booked a hotel for June 2014. The award cert expires one year from the date that I booked. Will I be able to use a March 2014 expiring cert on a June 2014 stay? Or does that mean I cannot book more than 12 months away because the award cert can only be issued for 12 months?
SanDiego1K is offline  
Old Mar 15, 2013, 8:55 am
  #920  
 
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Originally Posted by kryten22uk
+1 for Conrad Sanya. They have premium villas available, but no standard rooms. Is it conspirasist to think that its to stop people booking awards prior to end march??
“Just because you're paranoid doesn't mean they aren't after you”
jasonvr is offline  
Old Mar 15, 2013, 9:27 am
  #921  
 
Join Date: Feb 2008
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Angry
Originally Posted by SanDiego1K
I booked a hotel for June 2014. The award cert expires one year from the date that I booked. Will I be able to use a March 2014 expiring cert on a June 2014 stay? Or does that mean I cannot book more than 12 months away because the award cert can only be issued for 12 months?
Agent just told me you cannot use it after 12 months.
sharklover is offline  
Old Mar 15, 2013, 10:07 am
  #922  
 
Join Date: Jul 2005
Location: London
Posts: 2,385
Originally Posted by SanDiego1K
I booked a hotel for June 2014. The award cert expires one year from the date that I booked. Will I be able to use a March 2014 expiring cert on a June 2014 stay? Or does that mean I cannot book more than 12 months away because the award cert can only be issued for 12 months?
What "award cert" was it? I take it you didnt use a standard booking with points?
kryten22uk is offline  
Old Mar 15, 2013, 10:21 am
  #923  
 
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Angry
Originally Posted by kryten22uk
What "award cert" was it? I take it you didnt use a standard booking with points?
Agent told me standard bookings with points and axons are only valid for 1 year
sharklover is offline  
Old Mar 15, 2013, 10:25 am
  #924  
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Mine was an AXON. I was sent an electronic copy, thus was able to see the expiration. And yet the agent who issued it attached it to a June 2014 booking. It would have been nice to have been told if it indeed cannot be used that far out.
SanDiego1K is offline  
Old Mar 15, 2013, 10:26 am
  #925  
 
Join Date: Jul 2005
Location: London
Posts: 2,385
Originally Posted by sharklover
Agent told me standard bookings with points and axons are only valid for 1 year
Agents say a lot of things. Doesnt make them true.

I cant see any T&Cs which limit points rewards. Axon are a different thing, and are a quite likely to have a limit agreed with AMEX.
kryten22uk is offline  
Old Mar 15, 2013, 10:44 am
  #926  
 
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Originally Posted by kryten22uk
Agents say a lot of things. Doesnt make them true.

I cant see any T&Cs which limit points rewards. Axon are a different thing, and are a quite likely to have a limit agreed with AMEX.
She said regular certificates are sent to the hotel and they will not accept them after they are expired. Does anyone have any experience with this?
sharklover is offline  
Old Mar 15, 2013, 10:50 am
  #927  
 
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,510
Originally Posted by sharklover
She said regular certificates are sent to the hotel and they will not accept them after they are expired. Does anyone have any experience with this?
IME, back in the days when Hilton routinely issued award certs for every award stay I booked, every single one of them had an expiration date that was one year from the date the cert was issued.

Since they (mostly) stopped sending the certs, it's harder to tell when they expire, but one year from issue date would not surprise me.
Chapel Hill Guy is offline  
Old Mar 15, 2013, 12:36 pm
  #928  
 
Join Date: Jul 2005
Location: London
Posts: 2,385
Originally Posted by sharklover
I think many hotels do not have rates loaded for next year or at least more than 1 year from now. I tried to book Conrad Koh Samui and nothing loaded the whole of next year.
Originally Posted by kryten22uk
+1 for Conrad Sanya. They have premium villas available, but no standard rooms. Is it conspirasist to think that its to stop people booking awards prior to end march??
Must have been a temporary glitch as I can now see revenue and points availability at both.
kryten22uk is offline  
Old Mar 15, 2013, 1:13 pm
  #929  
 
Join Date: Feb 2008
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Originally Posted by kryten22uk
Must have been a temporary glitch as I can now see revenue and points availability at both.
Yes it was. I saw it was available today for March next year. That is when i called and agent said can't book award more than a year.
sharklover is offline  
Old Mar 15, 2013, 1:21 pm
  #930  
 
Join Date: Jul 2005
Location: London
Posts: 2,385
Originally Posted by sharklover
Yes it was. I saw it was available today for March next year. That is when i called and agent said can't book award more than a year.
And my agent just booked mine without issue for April 2014...
kryten22uk is offline  



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