Report your Diamond Suite Upgrade success here :)
#751
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Once again, I booked a King Deluxe room & this time was pre-upgraded 24 hours before to a King Executive Room but upon arrival (& following a chat ) was allocated a King Family Suite. All handled well & with good grace by all concerned. Busiest I have the seen the hotel in my 4 or so covid-era stays this year (although it is a holiday weekend here).
Ended up at the Hilton Sukhumvit and received a Junior Suite xx03 with a view over to EmQuartier. Rates are very low (~ 1200 THB).
#752
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
I was concerned about that, had a reservation there as well but the upgrade showed up as "King Executive River View" and I decided to cancel because of that.
Ended up at the Hilton Sukhumvit and received a Junior Suite xx03 with a view over to EmQuartier. Rates are very low (~ 1200 THB).
Ended up at the Hilton Sukhumvit and received a Junior Suite xx03 with a view over to EmQuartier. Rates are very low (~ 1200 THB).
#753
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
I was tempted by the Hilton Sukhumvit but was pretty unimpressed by my last stay. Excellent prices though. Of course, prices across Thailand hotels have never been lower. We have had some super value these last few weeks. This is where elite status really counts because the perks/value proposition means its almost cheaper to live in hotels!
#755
FlyerTalk Evangelist
Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,076
I'm impressed with what they manage, given the occupancy rates are very low. I've not seen 10 guests at the same time during a 45-50 min brekkie. One maitre d' and a waiter at BF in the restaurant, never more than one in the reception.
#757
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
DT Suites Lake Buena Vista / Disney Springs
Booked a 1K suite (basic room, as all rooms are “suites”) on standard awards. Requested and granted an upgrade to a conference room suite. Larger room has 2 bathrooms, 2 HVAC systems, and a 10-person conference table. More than enough room to comfortably spread out.
This is our fourth stay at this property of more than five nights and we’ve received upgrades on two of those stays. All around, probably our favorite hotel in Orlando.
Booked a 1K suite (basic room, as all rooms are “suites”) on standard awards. Requested and granted an upgrade to a conference room suite. Larger room has 2 bathrooms, 2 HVAC systems, and a 10-person conference table. More than enough room to comfortably spread out.
This is our fourth stay at this property of more than five nights and we’ve received upgrades on two of those stays. All around, probably our favorite hotel in Orlando.
#758
Join Date: Feb 2020
Posts: 498
Friendly reminder that upgrades are not a Diamond benefit at HGI. Receiving any upgrade at all is outside your privileges and a courtesy of the hotel.
#759
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 659
3 one night stays, all upgraded on the app pre-arrival.
Hilton Rotterdam: upgraded from standard room to junior suite.
Hilton The Hague: upgraded from standard room to family suite,.
Hilton Amsterdam: upgraded from standard room to junior suite.
All 3 hotels offered great breakfasts and diamond benefits (executive lounge or alternative) btw.
Hilton Rotterdam: upgraded from standard room to junior suite.
Hilton The Hague: upgraded from standard room to family suite,.
Hilton Amsterdam: upgraded from standard room to junior suite.
All 3 hotels offered great breakfasts and diamond benefits (executive lounge or alternative) btw.
#760
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,485
My notation of it being a horrendous franchise is for reasons outside of the upgrade fwiw.
#761
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Hilton Bogota Conferias. Booked a King Room on points for four nights. Upgraded at check in to a corner junior suite without asking. Nice to close out the year with a good upgrade.
#763
Join Date: May 2018
Location: SW Florida
Programs: HH Diamond, BW Diamond, Bonvoy, Choice, IHG
Posts: 227
Hampton Inn and Suites Page, Arizona
We booked a standard 2 queen bed room
Upgraded to a 2 queen studio suite with pullout sofa and small kitchenette area.
I politely asked...was upgraded at no cost.
We booked a standard 2 queen bed room
Upgraded to a 2 queen studio suite with pullout sofa and small kitchenette area.
I politely asked...was upgraded at no cost.
#764
Join Date: Jan 2019
Location: Sacramento
Programs: FB Silver, BA Gold; BW Diamond Select, Hilton Diamond
Posts: 156
Embassy Suites Monterey Bay. Seaside CA.
We booked a standard king suite for two nights, cash.
Upgraded to ocean view balcony king suite.
We asked for an upgrade at check-in, and were quickly upgraded at no cost. $40/night value.
We booked a standard king suite for two nights, cash.
Upgraded to ocean view balcony king suite.
We asked for an upgrade at check-in, and were quickly upgraded at no cost. $40/night value.
#765
Join Date: Feb 2010
Posts: 959
One cash night (~$225) at new Canopy West Palm Beach. Was granted a suite upgrade after requesting at check-in. Very nice true two room suite with 2 bathrooms and a nice terrace type balcony with seating for four people. Nice rooftop pool with a DJ on weekends. Diamond breakfast credit was ~$26 (or $13 per person). Nice espresso pour with locally sourced beans. Also was given a nice welcome gift of a small bottle of honey that was also locally sourced.