I haven't even received my card.

I placed a call to Barclsy's and spoke with a somewhat uninformed CSR who had to check with a supervisor each time I posed a question. I was able to ascertain the following answers:

Frontier Mastercards were issued on November 10, with "an animal".

Midwest Mastercards will be deactivated in mid December.

Should you desire a different logo you should call in a few weeks, as they don't have the current logo offerings available, yet.

Looks like Barclay's really dropped the ball on this one.

It has been my experience that evening and weekend calls seem to be handled by a third world country.

Calls made during regular business hours appear to be handled by qualified reps with good command of the English language.

I placed two weekday, normal business hour calls, with the same results.

Apologies for what appers to be a misplaced rant. I thought people were reporting they had received a different card than they had selected. The image of the Frontier plane on the "plane" card did have Griz as the spokesanimal -- I have the web page bookmarked and verified it today.

The time change always does a number on me for about a week or so -- was a hell of a week at work and apparently it carried over to me jumping the gun on this earlier today.

No apologies required; sorry if my initial post was not entirely clear. I did not recall what spokesanimal was shown on the tail in selecting the card's Frontier plane design. Placing the badger on the tail of new Frontier cards, which replaced the Midwest Airlines MasterCards, would have seemed more appropriate. Though not thrilled with the new card's look, I guess I will just have to bear it.

I do, however, still have issues with the replacement card and trying to verify information. There was poor customer service experienced in two calls to Barclays to resolve concerns. I'll probably have to try again and ask for a supervisor, if need be.

Are you fluent in the language of the Philippines?

I received my new credit card today and it has Buddy the Badger on it. What I find strange is, there's no sticker on the card for me to call in and activate it.

Our cards both came today. We both ordered the card with the plane. Mine is a standard World card and Griz is on the tail. My SO's is a World Elite card, which has Larry on the tail.

Neither of ours has an "activiation" sticker either, which seems a little unusual.

I returned to find my World Card in the mailbox today. Griz is on the tail.

Overall, I think it is a pretty decent looking card. I'm going to add my Midwest Card to the rest of my Midwest collectibles.

I got an email today saying I have to activate my Frontier Master Card even though I've been using if for the last month on a regular basis. So I called the number in the email and I get someone with a heavy accent that right off the bat, I didn't understand when he asked a question "What can I do for you today?". I think... Isn't it obvious? I am calling to activate my card. When I asked "excuse me?" I could hear the frustration in this guy's voice. So I explained I am calling to activate my card even though there was no sticker on the card telling me to do so. Of course he says "I am activating your card right now as we speak and while that is processing can I sell you a credit monitoring sevice?" OMG! NO! I was thinking. I did keep my cool but I did cut him off and say "I already have a service." He still went on with the sales pitch and I repeated my last response. Finally he gives up and says my card is activated, please remove the sticker and sign the back of your card. Barclays is really asking for trouble with outsourcing their customer service. Vent over, now I feel better.

I got the "Activate Your Card Now!" email even though I already activated my card right after I got it! Seems like it's just a way for them to sell you something.

I finally got so fed up with Barclay's crummy customer service that I dumped the Frontier Mastercard in favor of Chase's Marriott Visa.

Looks like a mass mailing. When I called to activate last month, the automated system transferred me to a live agent. She gave me the sales pitch, then reminded me I could have done it online, or used the automated system. Also, remember to remove the sticker.

I was so fed up with the sales pitch, I yelled, "Just activate the card, and there was no sticker on the card".

Bring back the good old days of doing business with US Bank.

Customer service is poor at Barclay's. I don't know how much longer of an agreement there is between Frontier and Barclay's, but hopefully other banks will be interested in the F9 affinity credit card, when the agreement comes up for renewal.

With the old WorldPerks card gone from US Bank, perhaps they would be interested in F9's business.

The on-line link to activate the new card has no actual place to activate it. The activation area only shows that the current card (old Midwest MasterCard) was activated earlier this year. My new F9 MasterCard did not come with an activation sticker, either.

I wonder if these new cards even have to be activated at all?

I went through the whole sales pitch thing, too.