I got an email today saying I have to activate my Frontier Master Card even though I've been using if for the last month on a regular basis. So I called the number in the email and I get someone with a heavy accent that right off the bat, I didn't understand when he asked a question "What can I do for you today?". I think... Isn't it obvious? I am calling to activate my card. When I asked "excuse me?" I could hear the frustration in this guy's voice. So I explained I am calling to activate my card even though there was no sticker on the card telling me to do so. Of course he says "I am activating your card right now as we speak and while that is processing can I sell you a credit monitoring sevice?" OMG! NO! I was thinking. I did keep my cool but I did cut him off and say "I already have a service." He still went on with the sales pitch and I repeated my last response. Finally he gives up and says my card is activated, please remove the sticker and sign the back of your card. Barclays is really asking for trouble with outsourcing their customer service. Vent over, now I feel better.