MasterCard Midwest --> Frontier
#16
Join Date: Sep 2010
Location: Milwaukee
Posts: 2
Love the frontier mastercard site
I think you guys are crazy. This site is so much fun. Instead of the same old boring credit card, you get to interact with the animals, etc. I spent about 10 minutes at the site exploring and laughing.
Personally, I don't care if the card "looks" like an airplane. I know what it is, and I get the miles, etc.
I used to be a Midwest loyalist. But I find Frontier much more engaging.
I picked the Rabbit. I think the badger was okay, but I think he was probably there to appease us Midwesterners. I would have preferred that they didn't make the accent or character "midwestern." The other characters are just fun. Their voices and accents seem random (based on the character, not where the character is from). I think they should have done the same with the badger.
Personally, I don't care if the card "looks" like an airplane. I know what it is, and I get the miles, etc.
I used to be a Midwest loyalist. But I find Frontier much more engaging.
I picked the Rabbit. I think the badger was okay, but I think he was probably there to appease us Midwesterners. I would have preferred that they didn't make the accent or character "midwestern." The other characters are just fun. Their voices and accents seem random (based on the character, not where the character is from). I think they should have done the same with the badger.
#18




Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
I agree. 
I still haven't seen or heard the badger yet out here in Colorado. But, I agree with you, the accents should be random. To me, that's what makes Jack, Larry, Flip, and Griz fun. They aren't tied to a particular regional dialect.

I would have preferred that they didn't make the accent or character "midwestern." The other characters are just fun. Their voices and accents seem random (based on the character, not where the character is from). I think they should have done the same with the badger.
#19




Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
The Badger
Now that I've finally heard the Badger's voice, I have to agree with mke9499 "too meek" and Wisconsin "wimpy".
The Badger is a rough and tumble critter and his voice should reflect the same. I think they should have done him up in a "tough guy" voice. Then, he'd fit in better with the other cast of characters that I find pretty funny, i.e. Larry, Flip, Griz, and Jack.
The Badger is a rough and tumble critter and his voice should reflect the same. I think they should have done him up in a "tough guy" voice. Then, he'd fit in better with the other cast of characters that I find pretty funny, i.e. Larry, Flip, Griz, and Jack.
#20

Join Date: Jan 2008
Posts: 3,638
Just received the "Amendment to Your Cardmember Agreement" in the mail, for the Midwest/Frontier MasterCard.
Eff 12/01.2010, the "automatic common carrier travel accident insurance program" will end. If tickets purchased in full prior to Dec 1, current terms will apply to coverage.
Suggestion is made to visit www.BarclaycardUS.com for further info.
Eff 12/01.2010, the "automatic common carrier travel accident insurance program" will end. If tickets purchased in full prior to Dec 1, current terms will apply to coverage.
Suggestion is made to visit www.BarclaycardUS.com for further info.
Last edited by mke9499; Sep 20, 2010 at 11:24 am
#21

Join Date: Jan 2008
Posts: 3,638
Article from JSOnline re switch to Frontier MasterCard from Midwest MasterCard...
http://www.jsonline.com/blogs/business/103500054.html
http://www.jsonline.com/blogs/business/103500054.html
#22




Join Date: Mar 2007
Location: Wisconsin
Posts: 2,429
Midwest/Frontier mile offer
I find this interesting. I just realized as I opened a credit card offer from Frontier airlines for 25,000 miles. That the Midwest master card I am using is higher in fee and is it obsolete?. Question is do I jump on the 25,000 miles from frontier? Am I going to end up with a master card from Frontier anyway? Any insight is appreciated
Thanks
Babs
Thanks
Babs
#23

Join Date: Jan 2008
Posts: 3,638
I find this interesting. I just realized as I opened a credit card offer from Frontier airlines for 25,000 miles. That the Midwest master card I am using is higher in fee and is it obsolete?. Question is do I jump on the 25,000 miles from frontier? Am I going to end up with a master card from Frontier anyway? Any insight is appreciated
Thanks
Babs
Thanks
Babs
http://www.midwestairlines.com/Midwe...tion-FAQs.aspx
I see no reason why you can't get a Frontier MasterCard now; just don't renew the old Midwest card at its anniversary.
As far as the fee, longtime Midwest MasterCard account holders, including myself, are penalized by paying the higher fee that was charged at time of original sign-up. It is completely unfair.
Keep in mind, that if you close the old card and open a new one, your credit rating may be affected in the short term.
#24

Join Date: Jan 2008
Posts: 3,638
Update on replacement cards
There apparently has been a hold-up due to production problem with replacement cards:
http://www.jsonline.com/blogs/business/106786203.html
http://www.jsonline.com/blogs/business/106786203.html
#26
Join Date: Nov 2009
Location: America's Dairyland
Programs: Midwest Miles, Early Returns
Posts: 156
I picked the "whole plane" card and I got Griz as well. Maybe they're all that way? BTW, what would happen if I just kept using my Midwest card? It has the same account number and doesn't expire for a couple years. I know they say to destroy it IMMEDIATELY but can they really tell which card you're using?
#27

Join Date: Jan 2008
Posts: 3,638
I picked the "whole plane" card and I got Griz as well. Maybe they're all that way? BTW, what would happen if I just kept using my Midwest card? It has the same account number and doesn't expire for a couple years. I know they say to destroy it IMMEDIATELY but can they really tell which card you're using?
Does your new card have World or Platinum at the bottom?
Last edited by mke9499; Nov 13, 2010 at 6:20 am
#28
Original Poster
Join Date: Oct 2004
Posts: 2,653
The design on the card really isn't that big a deal, generally, and YX never gave us any options -- it was whatever the current artwork happened to be, some I happened to like more than others. But to go through all the effort of letting people choose a design and then not sending the right one is a big fail.
You've invited the customer to be engaged and involved, invest a little time, participate in the branding change of something they probably see a whole lot more than Frontier itself, and then disregarded that effort, invovlement and participation. Would have been far, far better just to send new cards out and everybody gets what they get.
Assuming this is a widespread issue and not just an isolated mistake or two, the cardholders deserve a letter of apology and the option to request a corrected card. I suspect many would just let it be, but it would go a ways in fixing the screw up.
So far, neither of our cards have arrived...I'll post what we get versus what we requested.
#30

Join Date: Jan 2008
Posts: 3,638
Sounds like a VERY frustrating snafu considering all the work and buzz that went into the "pick your own design" website.
The design on the card really isn't that big a deal, generally, and YX never gave us any options -- it was whatever the current artwork happened to be, some I happened to like more than others. But to go through all the effort of letting people choose a design and then not sending the right one is a big fail.
The design on the card really isn't that big a deal, generally, and YX never gave us any options -- it was whatever the current artwork happened to be, some I happened to like more than others. But to go through all the effort of letting people choose a design and then not sending the right one is a big fail.
I called Barclay's customer service about this, as well as a couple of other issues; their customer service people provide inadequate/uniformed service to cardholders. They are not familiar with the different affinity cards' benefits and terms. The reps just read off of a help screen, repeating the same info over and over again, without answering the questions asked. Some of the information given to me was simply not accurate - I knew more than the CSR.
Is it true that their call center is in Manila? The call center I reached was clearly on the other side of the globe.

