New and cancelled destinations, major schedule and operational changes
Oct 8, 2020, 2:56 pm
#1848
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
Oct 8, 2020, 3:19 pm
#1849
Join Date: Mar 2018
Programs: AY+ Platinum / FlyingBlue Gold
Posts: 835
I can't believe they couldn't have at least retained a couple proper connections with international flights to AMS. Same issue is happing with Berlin (0 connections), Paris (0 connections), Dusseldorf (0 connections), Brussels (0 connections), Frankfurt (0 connections), London (1 connection a week) and so on. Don't forget we are talking about a period of more than 5 months! Almost half a year of barely any connection.
I haven't checked other destinations except KUO yet. But I can imagine same goes for other cities too.
I haven't checked other destinations except KUO yet. But I can imagine same goes for other cities too.
Oct 9, 2020, 3:15 am
#1850
Join Date: Feb 2014
Location: Munich
Programs: TK Elite, Hilton Diamond
Posts: 244
I booked OSL-HEL-BKK round trip in J and they cancelled BKK until 31 MARCH 2021.
I asked to re-route via HKG (OSL-HEL-HKG-BKK) because they are still selling this route on Finnair.com but they said "no"
The only options are 1. Full Refund and 2. Move the flight and the latest date for now is 30 SEP 2021
I asked to re-route via HKG (OSL-HEL-HKG-BKK) because they are still selling this route on Finnair.com but they said "no"
The only options are 1. Full Refund and 2. Move the flight and the latest date for now is 30 SEP 2021
I called Finnair Thai Office and the agent was really helpful, she even did add the route OSL-HEL-HKG-BKK to the booking as I saw it on Checkmytrip and Finnair but she said she has to consult and get the approval from Head Office and after about an hour, she called and said that the head office denied the request. All I can do now is to wait for the green light from Thai government to give the permission to Finnair to carry passenger into Thailand and the schedule might be changed again or I can move the flight to next year or get the full refund.
Oct 9, 2020, 3:18 am
#1851
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Just called AY and they refuse to rebook canceled CAN bookings as no flights are scheduled yet for next year. They refuse to rebook to other destinations like HKG, which they previously did. They only offer a destination change for PEK.
They said I could only get a refund. Any recourse? Not happy with this, I would rather get rebooked to HKG.
They said I could only get a refund. Any recourse? Not happy with this, I would rather get rebooked to HKG.
Oct 9, 2020, 3:24 am
#1852
Join Date: Oct 2014
Programs: HappinesSMiles Silver
Posts: 545
Oct 9, 2020, 4:32 am
#1853
Join Date: May 2017
Posts: 2,016
KLM lists four flights per day between AMS and HEL in January, so I wouldn't trust the schedule.
Oct 9, 2020, 4:55 am
#1855
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,177
Still beats ground transport. bahn.de suggests a 10 connection trip, with two nights on the road.
Oct 9, 2020, 6:22 am
#1856
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
Similar that my VIE-HEL trip was during the Icelandic vulcano chaos. That was 44 hrs. (and I was on the last flight out of NRT to Europe, all destinations west of VIE had been cancelled that morning and AY had left earlier)
Oct 9, 2020, 7:26 am
#1857
Join Date: Apr 2010
Location: Unio Europaea
Programs: BA GGL, AS, Hertz Cirque Présidentielle
Posts: 1,445
Like:
Taken there's not currently any meaningful connectivity at HEL between shorthaul and longhaul flights, one could actually now even make an old styled system diagram of the current AY network. The situation differs of course from the 60's and 70's, but it just goes to demonstrate how the level of traffic is like rewinding 40-50 years.
(Both attachments are CC BY-NC-ND 4.0.)
Oct 9, 2020, 8:05 am
#1858
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059