This is no way, AY - things to improve [feedback thread]
#916
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
I have a yellow car and on beautiful days love to pull the top down and floor the pedal. In 20 years I've only gotten 2 speeding ticket. This is why I am sure the police offers a yellow-car-free-out-of-jail perk!
Few weeks ago, I was also criticising AY about this. Someone pointed out that if the neighbor seat is free at OLCI opening time, then it works well status-based. I tried and observed many times and have to say that this has improved from the situation months ago - nowadays if the seat next to me is free when OLCI opens (and mainly if it is just 1 seat), then it remains unoccupied till the very last possible moment. 2 seats are different case as couples will not be forced to split just for someone's comfort. I want to believe AY has really improved in time.
Now I expect a period of bad luck to prove me wrong and change my opinion again
I think you are right and so should stay positive!
There are many parameters in that system and surely they are still tweaking. I think there has been several post about how block stays after OLCI started.
For thos who don't have a seat free next to them at OLCI they need to move to another seat for this to work. That means giving up your exit row.
Few weeks ago, I was also criticising AY about this. Someone pointed out that if the neighbor seat is free at OLCI opening time, then it works well status-based. I tried and observed many times and have to say that this has improved from the situation months ago - nowadays if the seat next to me is free when OLCI opens (and mainly if it is just 1 seat), then it remains unoccupied till the very last possible moment. 2 seats are different case as couples will not be forced to split just for someone's comfort. I want to believe AY has really improved in time.
Now I expect a period of bad luck to prove me wrong and change my opinion again
There are many parameters in that system and surely they are still tweaking. I think there has been several post about how block stays after OLCI started.
For thos who don't have a seat free next to them at OLCI they need to move to another seat for this to work. That means giving up your exit row.
#917
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 954
The difference of the seat block to your example is that you can actually see that the seat next to you is blocked and it's not just a coincidence that it happens to remain empty.
#918
#919
Join Date: Dec 2013
Posts: 212
This is really not Finnairs fault but part of the journey, anyway. Baggage handling in Manchester was so slow (45 min, no rush hour) that I missed all good connections to Liverpool and arrived almost 2 hours later than planned. Flight was on-time. Compensation? Finnairs fault in fact partly because they should know that MAN has baggage problems and did not inform passengers
#920
Join Date: Oct 2017
Programs: QR Gold AY Plat
Posts: 72
Baggage handling in MAN may be slow, but exciting to watch.
#921
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
Thanks for the response regarding Getjet and earphones during take off and landing. Decided to sent in a feedback to Finnair to know what their rules are if Getjet can have their own rules for AY flights. Let's see how it goes...
#922
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
A first world problem, properly speaking.
#923
Join Date: Oct 2017
Programs: QR Gold AY Plat
Posts: 72
One thing I also noticed, the Finnair cabin crew are wearing GetJet ID badges.
#924
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
Oh well
#925
Join Date: Oct 2017
Programs: QR Gold AY Plat
Posts: 72
Clearly that's not the case. The no headphones policy is communicated during the safety demo. Why would Finnair come up with a different policy for the GetJet operated plane. Finnair puts the cabin crew in the plane to work under the Latvian cockpit crew and their company policies and regulations. Catering comes from Finnair.
Last edited by flymetoHEL; Dec 31, 2018 at 5:29 am
#926
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Clearly that's not the case. The no headphones policy is communicated during the safety demo. Why would Finnair come up with a different policy for the GetJet operated plane. Finnair puts the cabin crew in the plane to work under the Latvian cockpit crew and their company policies and regulations. Catering comes from Finnair.
#927
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Anyone come across this...from my last long haul flight I got 19.735 points, not the usual 20k with tier bonus. Has something quietly changed or...? The online calculator still shows 16.000 + tier 10/15/25%.
#928
Join Date: Oct 2017
Programs: QR Gold AY Plat
Posts: 72
I've only gotten odd miles when flying on other OW carriers. Is your ticket, flight number, etc all showing AY?
#929
Join Date: Mar 2000
Posts: 938
I got a similar odd points credit about a month ago for C-class CDG-HEL, 4785 points. CS corrected but only after they'd checked with the 'department' in charge of it
#930
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,757
If memory serves me right, CDG used to be 1913 points. Take that times 2.5 and you'll get roughly 4785, so you got km-based points instead of zone-based. Try flying to DXB in J and hope for the best!