This is no way, AY - things to improve [feedback thread]
Feb 16, 2016, 5:01 am
#76
Join Date: Jun 2013
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Well, CX crew see your seat blinking on their tablets until they acknowledge the proper greeting has been delivered. That combined with a pretty strict career-path requirements tend to help adhering to the process!
Feb 16, 2016, 5:37 am
#78
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Feb 16, 2016, 7:49 am
#80
Join Date: Aug 2015
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Feb 16, 2016, 12:22 pm
#81
Join Date: May 2013
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Feb 16, 2016, 1:04 pm
#83
Join Date: May 2013
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Oh... It probably depends on the crew and how much of a hurry they're in because on all of my (few) CX flights I've witnessed a personal welcome to a OWS. Well, then I'm looking forward to Steve_Hun's report!
Feb 17, 2016, 1:57 am
#84
Join Date: Jan 2012
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According to the manual, CX greet OWE and OWS. They likely prioritize in that order, should the flight be full. I flew two Y flights on KA recently and was greeted and given something on each flight (newspaper or water).
Feb 17, 2016, 3:05 am
#85
Join Date: Aug 2015
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We are already extremely off topic, so if you'd allow me another step in the "wrong" direction... What can I expect as in-flight service on KA? I'll have a flight w/ them in May HND-HKG and was just wondering if there is any food service, or is it "food and beverages are for purchase"?
Feb 17, 2016, 3:43 am
#86
Moderator, Finnair
Join Date: May 2011
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KA has hot food service included in the fare.
IME, KA delivers better OWE recognition than CX
IME, KA delivers better OWE recognition than CX
Feb 19, 2016, 2:45 am
#87
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Feb 19, 2016, 5:47 am
#88
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Feb 19, 2016, 6:06 am
#89
Moderator, Finnair
Join Date: May 2011
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HKG-CAN! That is like a linnanmäki ride! Up, up, up, then down down down!
There won't be any recognition during the flight, because there is no time to even meet the customers during the flight. Get your chronometer ready when "Fasten seatbelt sign" is off, because less than 60 seconds later it is turned on.
They do distribute a lovely menu booklet. Before takeoff they distribute "the food", see below.
BTW, on this route I've had the only equipment change I enjoyed. They swapped in a longhaul aricraft once and I was able to sit alone in first.
There won't be any recognition during the flight, because there is no time to even meet the customers during the flight. Get your chronometer ready when "Fasten seatbelt sign" is off, because less than 60 seconds later it is turned on.
They do distribute a lovely menu booklet. Before takeoff they distribute "the food", see below.
BTW, on this route I've had the only equipment change I enjoyed. They swapped in a longhaul aricraft once and I was able to sit alone in first.
Last edited by intuition; Feb 19, 2016 at 6:16 am