Joint ventures making it difficult to book Finnair metal?
#31
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
I may be clueless but isn't JAL the largest player here? AFAICT, BA has just two 777 services from/to Tokyo daily. Or does the JV only cover HEL and LHR on the European side?
#32
Moderator, Finnair
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Join Date: May 2011
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JAL has 12% of traffic Japan-Europe while Finnair has 8%. So yes, JAL is the larger player. BA has 4%.
Strange how they let BA decide all.
Strange how they let BA decide all.
#33
Join Date: Jan 2012
Location: HEL
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au contraire, juan. I think this is very much on-topic.
#34
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I cannot book AY code on JAL.com. They mostly list JL-flights, including a vast number of codeshares. But no AY flightnuber as far as I can see.
#35
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And since most here don't earn on AY, maybe I need to explain: this is important because if it is not AY code, the earning is half of what it would have been. Personally, I'm not interested to earn 125% of miles when I can earn 250%.
#36
Moderator, Finnair
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As for the I-fares that cannot be combined with AY on both in&outbound when there is BA-availability, this seems to be a trouble with AY webpage. I have now found example itineraries where some OTAs can book all segments on AY flights and still do fare calculation with I.
Still extremely annoying, and not sure if it is a bug or intended behaviour. Pushing people to use TA for simple bookings is money lost (both for AY and me).
Still extremely annoying, and not sure if it is a bug or intended behaviour. Pushing people to use TA for simple bookings is money lost (both for AY and me).
#37
Join Date: Mar 2014
Location: Going around Russian airspace
Posts: 621
I had 100% tickets when flying to New York in may. Finnair site is showing only those flexible tickets, but it seems that travel agents can book 100% tickets.
#38
Join Date: Aug 2011
Programs: AY Plat
Posts: 127
What is the point of this? I've been booking my own tickets for years. Now I should call a travel agent? Like Kaleva or something? "Computer says no"?
#40
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
I think there are two points. On the one hand, the new fare structure is most certainly required by the terms of the joint venture. and the website just follows. On the other hand, the Finnair "value" fare has almost no advantage over the joint venture "saver" fare, except for the mileage; so the value fare would now be of interest to much fewer customers than it previously was.
#41
Join Date: Aug 2011
Programs: AY Plat
Posts: 127
I think there are two points. On the one hand, the new fare structure is most certainly required by the terms of the joint venture. and the website just follows. On the other hand, the Finnair "value" fare has almost no advantage over the joint venture "saver" fare, except for the mileage; so the value fare would now be of interest to much fewer customers than it previously was.
#42
Moderator, Finnair
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Join Date: May 2011
Location: MMX (CPH)
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I have noticed quite a few difference in the JV fares compared to AY fares. Did you spot something too? We can list it here, if there are difference that one need to watch out for:
Fee for change/cancel
Business saver ticket used to have a 25% cancel fee and a 150€ change fee. On the JV fares the change and cancel fee is flat 200€.
So if you are on cheaper fares the semi-flexibility is much more expensive now than before. If you are on a high price business saver and wants to cancel the fee is substantially reduced.
Fees waived
Rules for waived fees are much more strict. Death in family is not included in reasons for waiving cancel fee anymore.
'Denied visa' is no longer included either, which makes buying ticket on "speculation" very risky. For anyone being citizen of countries with 'visa on arrival-agreement' the change doesn't matter, but for other citizens this is big trouble.
Refunds
Old fare rules stated explicitly that UNUSED YR/YQ FEES WILL BE REFUNDED. This rule has been removed. I'm not sure if that means that YR/YQ never is refunded or what.
Re-routing
Rerouting was specifically not allowed in the old fare rules, the JV fares allow more changes : A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE CHANGE.
Name change
Old rules allowed for name change, but this rule has been removed. It is unclear to me what is allowed on JV fares, it says
TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON
and also
NAME CHANGE ON AY/BE OPERATED FLIGHTS - CONTACT CARRIER FOR DETAILS
Some name correction (spelling) is allowed but only on AY-flights?
Fee for change/cancel
Business saver ticket used to have a 25% cancel fee and a 150€ change fee. On the JV fares the change and cancel fee is flat 200€.
So if you are on cheaper fares the semi-flexibility is much more expensive now than before. If you are on a high price business saver and wants to cancel the fee is substantially reduced.
Fees waived
Rules for waived fees are much more strict. Death in family is not included in reasons for waiving cancel fee anymore.
'Denied visa' is no longer included either, which makes buying ticket on "speculation" very risky. For anyone being citizen of countries with 'visa on arrival-agreement' the change doesn't matter, but for other citizens this is big trouble.
Refunds
Old fare rules stated explicitly that UNUSED YR/YQ FEES WILL BE REFUNDED. This rule has been removed. I'm not sure if that means that YR/YQ never is refunded or what.
Re-routing
Rerouting was specifically not allowed in the old fare rules, the JV fares allow more changes : A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE CHANGE.
Name change
Old rules allowed for name change, but this rule has been removed. It is unclear to me what is allowed on JV fares, it says
TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON
and also
NAME CHANGE ON AY/BE OPERATED FLIGHTS - CONTACT CARRIER FOR DETAILS
Some name correction (spelling) is allowed but only on AY-flights?
#43
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
This is not directly JV related but as I do not like unnecessary topics I steal this a bit...I thought I knew everything about OW reservation systems/codes etc. that an ordinary traveler should know...clearly my "ego is writing checks my body can't cash" (legendary movie quote).
Anyway, I have an AA booking on AY metal (and solely on AY metal) but I cannot find the AY/Amadeus booking ref. from any normal source..naturally I can always call AY but thought some (more educated!) expert here knows the answer
Thanks,
Anyway, I have an AA booking on AY metal (and solely on AY metal) but I cannot find the AY/Amadeus booking ref. from any normal source..naturally I can always call AY but thought some (more educated!) expert here knows the answer
Thanks,
#44
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,789
AA has their own res system with alphabet IDs. Afaik you would need to call AA, not AY.
#45
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Yes I know the difference in systems, they use Sabre, AFAIK, not Amadeus. Most likely also AY can see it by name/date/flight details but I just thought if there's some secret online tool somewhere