Emirates Business Class In Decline
Aug 18, 2019, 5:15 am
#46
Join Date: Sep 2017
Location: BLR
Programs: EK-Gold, SPG, Amex
Posts: 58
Based on your observation of one flight? OP mentioned intentionally downgrading meals from 3 courses to a single tray, you're saying your meal was given away. Did the original or alternative meal consist of 3 separate courses? I was a vegetarian most of my life and used to always order special meals, but because of that have also paid attention to vegetarian options available on regular menus and in J in EK there is often a vegetarian option available or a meal that can be easily made vegetarian
And as for the other vegetarian options, there weren't any on my flight. I'm guessing the DXB-ZAG-DXB route doesn't have too many (or any) veggie options, because the pasta they showed me had a label which said "crew meal" on it.
Looks like "gave away" is simply code for someone messed up. It happens ... they were apologetic by your own description (and pasta was probably from F). As you say, this was "totally unlike Emirates", and - you are right - "annoying". So rare occurrence on high expectations. It happens...
Aug 18, 2019, 5:40 am
#47
Join Date: Aug 2017
Location: Manchester, UK
Programs: Emirates Skywards (Gold), Hilton (Diamond), Radisson (Gold)
Posts: 370
I don’t understand the problem with the smaller plastic bottles. The Voss ones were disproportionately large and heavy. Admittedly nicer to drink out of, but comments related to convenience of the Voss bottles are unfounded.
Aug 25, 2019, 2:58 pm
#48
Join Date: Aug 2019
Posts: 6
Business class down the drain?
Hi.
was recently on a flight from dubai to hamburg and noticed drastic degradation in the quality of the trip.
for a $4000 ticket;
1) no amenity kits on either legs
2) attendant refused to serve me a plate of fruits claiming their isn't enough while the cabin was half empty. She didnt even bother to offer anything else.
3) food was served hours after departure which i think is a tactic to not serve a second meal on a 7 hour flight.
very poor service for the price
makes me miss qatar and etihad business class experiences.
was recently on a flight from dubai to hamburg and noticed drastic degradation in the quality of the trip.
for a $4000 ticket;
1) no amenity kits on either legs
2) attendant refused to serve me a plate of fruits claiming their isn't enough while the cabin was half empty. She didnt even bother to offer anything else.
3) food was served hours after departure which i think is a tactic to not serve a second meal on a 7 hour flight.
very poor service for the price
makes me miss qatar and etihad business class experiences.
Aug 25, 2019, 5:53 pm
#49
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
EK hast never served two meals on this flight, nor has there been an amenity kit if it's a daytime flight. There's no fine on demand so while a fruit plate would be nice it's not something that's ever been explicitly advertised. There are snacks at the bar on an A380.
It's not a degradation of it's never been offered.
It's not a degradation of it's never been offered.
Aug 26, 2019, 12:39 am
#50
Join Date: Aug 2019
Posts: 6
WELL, since we all paid the same price, be it morning or night, we are entitled to the same offerings. And about your fruit platter is not offered comment, IT IS on the menu. And i assure you, they didn't run out of it since the cabin was almost empty.
They should learn a thing or two from qatar.
They should learn a thing or two from qatar.
Aug 26, 2019, 1:35 am
#51
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
WELL, since we all paid the same price, be it morning or night, we are entitled to the same offerings. And about your fruit platter is not offered comment, IT IS on the menu. And i assure you, they didn't run out of it since the cabin was almost empty.
They should learn a thing or two from qatar.
They should learn a thing or two from qatar.
I might be sounding like I'm defending EK, but I'm just pointing out the facts and reasons for what happened. I'm sure most of us would love EK to offer Dine on Demand....
Aug 26, 2019, 3:03 am
#52
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,597
If you were on the overnight flight, then yes, you should write in and complain. You may get a few Skywards points.
Aug 26, 2019, 3:09 am
#53
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Note that there is a time limit even for overnight flights. That being said I've received amenity kits on overnights to MUC in the past, so..
Aug 26, 2019, 3:28 am
#54
Join Date: Aug 2019
Posts: 6
It's on the menu as desert after the meal, it's not dine on demand. Qatar offers dine on demand, that's the big difference.
I might be sounding like I'm defending EK, but I'm just pointing out the facts and reasons for what happened. I'm sure most of us would love EK to offer Dine on Demand....
I might be sounding like I'm defending EK, but I'm just pointing out the facts and reasons for what happened. I'm sure most of us would love EK to offer Dine on Demand....
i asked for it while the attendant was taking the order.
Aug 26, 2019, 3:46 am
#55
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Aug 26, 2019, 3:49 am
#56
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,159
genuinely trying to understand as we are obviously not getting it
Aug 26, 2019, 4:07 am
#57
Join Date: Aug 2019
Posts: 6
I ordered the dessert and asked for a fruit plate if possible too.
i was the first to give my order.
the response i got was “we wont have enough”.. heck you didnt even ask the other what they wanted. A polite way to respond/act was to atleast inform me after they took all the orders if they had any heck. Heck the thing doesnt even cost $1.
i was the first to give my order.
the response i got was “we wont have enough”.. heck you didnt even ask the other what they wanted. A polite way to respond/act was to atleast inform me after they took all the orders if they had any heck. Heck the thing doesnt even cost $1.
Aug 26, 2019, 8:32 am
#58
Join Date: Jun 2010
Location: Boston, MA
Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic
Posts: 1,386
Hi.
was recently on a flight from dubai to hamburg and noticed drastic degradation in the quality of the trip.
for a $4000 ticket;
1) no amenity kits on either legs
2) attendant refused to serve me a plate of fruits claiming their isn't enough while the cabin was half empty. She didnt even bother to offer anything else.
3) food was served hours after departure which i think is a tactic to not serve a second meal on a 7 hour flight.
very poor service for the price
makes me miss qatar and etihad business class experiences.
was recently on a flight from dubai to hamburg and noticed drastic degradation in the quality of the trip.
for a $4000 ticket;
1) no amenity kits on either legs
2) attendant refused to serve me a plate of fruits claiming their isn't enough while the cabin was half empty. She didnt even bother to offer anything else.
3) food was served hours after departure which i think is a tactic to not serve a second meal on a 7 hour flight.
very poor service for the price
makes me miss qatar and etihad business class experiences.
I ordered the dessert and asked for a fruit plate if possible too.
i was the first to give my order.
the response i got was “we wont have enough”.. heck you didnt even ask the other what they wanted. A polite way to respond/act was to atleast inform me after they took all the orders if they had any heck. Heck the thing doesnt even cost $1.
i was the first to give my order.
the response i got was “we wont have enough”.. heck you didnt even ask the other what they wanted. A polite way to respond/act was to atleast inform me after they took all the orders if they had any heck. Heck the thing doesnt even cost $1.
WELL, since we all paid the same price, be it morning or night, we are entitled to the same offerings. And about your fruit platter is not offered comment, IT IS on the menu. And i assure you, they didn't run out of it since the cabin was almost empty.
They should learn a thing or two from qatar.
They should learn a thing or two from qatar.
I think it is perfectly reasonable for any airline to alter their offerings based on the length of flight and time of day, food being the most obvious but amenity kits as well (even though they are nice and useful, it's never going to make or break a flight for me).
