Why isn't Emirates rated a five star airline on Skytrax?
#16
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
If we're talking about substantive reasons why EK might not be a 5-star, then I would say that having angled flat on a significant proportion of their fleet must surely count as a pretty big reason in this day and age. All of QR and EY's long-haul fleet are fitted with fully flat.
Whilst service in F has been generally decent, I have also found service in J to be distinctly unimpressive.
Whilst service in F has been generally decent, I have also found service in J to be distinctly unimpressive.
#17
Suspended
Join Date: Oct 2017
Location: AUH
Programs: EY Guest Gold, Hilton HHonors Gold, Le Club Accor Silver, AAdvantage Gold
Posts: 552
With QR and EY there is high inconsistency in the product and many cities are served in J with recliner seats.
No chauffeur either along with inferior wine lists on both.
No chauffeur either along with inferior wine lists on both.
#18
Join Date: Jul 2000
Location: AUH
Posts: 8,267
The angled flat thing is a branding issue, there's no less comfort because the 77W J seats go to 170 instead of 180 degrees. In fact, arguably, this is better, as a 777 usually cruises at a 5-10 degree nose-up attitude, thus a 180 degree flat seat would mean your feet are above your heard, possibly uncomfortably so.
For a fully flat seat, there is always the option of very slightly raising the backrest to counteract the slight nose-up pitch if it is noticeable. It will never be as much as the angle of the 777 seat, however.
#20
Join Date: Jul 2000
Location: AUH
Posts: 8,267
In fact, the take-off angle is generally 5-15 degrees, according to Wiki: https://en.wikipedia.org/wiki/Takeof...zontal_takeoff
The A380 in particular seems to take off at such a shallow angle that I'm frequently wondering whether we are, in fact, climbing.
The A380 in particular seems to take off at such a shallow angle that I'm frequently wondering whether we are, in fact, climbing.
Last edited by stargold; Feb 20, 2018 at 3:28 am
#21
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Forgot about the 7-across too - definitely not 5-star.5-10 degree nose-up at cruise? As far as I'm aware, it's more like 2 degrees, and the angle is certainly not "no less comfort", unless you enjoy having your beds at home at an angle.
For a fully flat seat, there is always the option of very slightly raising the backrest to counteract the slight nose-up pitch if it is noticeable. It will never be as much as the angle of the 777 seat, however.
For a fully flat seat, there is always the option of very slightly raising the backrest to counteract the slight nose-up pitch if it is noticeable. It will never be as much as the angle of the 777 seat, however.
#22
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,432
Interesting conversation - all airlines have faults but what is missing is exactly what objective measures SkyTrax use to pass judgement and how they weight the factors and unfortunately they fail to tell us. For a long while (and for all I know still do) Etihad premium passengers transferring at Abu Dhabi were forced to queue for security with economy passengers as there was no separate queue for the premium scanners (yes they had scanners for premium passengers just not a separate queue). In addition unless you went to board early again there was usually no premium priority and the 777s all used one entrance for everyone even though at Manchester and Bangkok both doors were used for boarding and exit. Somehow though they get 5 stars.
I wonder if 1-2-1 or 2-2-2 in business is a criteria but I must say that as a customer I would look for 1-2-1 if it is practical.
I wonder if 1-2-1 or 2-2-2 in business is a criteria but I must say that as a customer I would look for 1-2-1 if it is practical.
#23
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Interesting conversation - all airlines have faults but what is missing is exactly what objective measures SkyTrax use to pass judgement and how they weight the factors and unfortunately they fail to tell us. For a long while (and for all I know still do) Etihad premium passengers transferring at Abu Dhabi were forced to queue for security with economy passengers as there was no separate queue for the premium scanners (yes they had scanners for premium passengers just not a separate queue). In addition unless you went to board early again there was usually no premium priority and the 777s all used one entrance for everyone even though at Manchester and Bangkok both doors were used for boarding and exit. Somehow though they get 5 stars.
I wonder if 1-2-1 or 2-2-2 in business is a criteria but I must say that as a customer I would look for 1-2-1 if it is practical.
I wonder if 1-2-1 or 2-2-2 in business is a criteria but I must say that as a customer I would look for 1-2-1 if it is practical.