Amex to Skywards rewards problem
#1
Original Poster
Join Date: Sep 2012
Posts: 27
Amex to Skywards rewards problem
I am struggling with a transfer from Amex to Emirates of 24k points.
Both accounts are linked and I have the 'tick' on my amex account.
I've tried transfer online and phone but no joy.
I'm on a second gold reward card from amex but Amex said it has been deleted.
Emirates are saying that Amex are to blame as they are transferring the points over.
Any ideas?
Both accounts are linked and I have the 'tick' on my amex account.
I've tried transfer online and phone but no joy.
I'm on a second gold reward card from amex but Amex said it has been deleted.
Emirates are saying that Amex are to blame as they are transferring the points over.
Any ideas?
#4
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I've read on here before of issues with multiple linked accounts, did you ever link a previous MR account to a Skywards account? You say the card has been deleted by Amex but if it was ever linked this may be an issue.
Have you tried asking EK and Amex to both delete the link and then re-link them?
Have you tried asking EK and Amex to both delete the link and then re-link them?
#6
#9
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,198
#11
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, IHG Plat, Amex Plat, Marriott
Posts: 5,258
Can anyone advise on troubleshooting transferring Amex Platinum Membership Rewards to EK Skywards? Amex keeps telling me there's an error but not what the error is..........I wonder if the format of the Skywards number that needs to be entered on the site is not as shown on my Skywards card? (their format is odd...lots of spaces between numbers etc). I've played around with the format of the Skywards number but nada....TIA.
#12
Join Date: May 2012
Location: San Francisco
Programs: AA
Posts: 163
Can anyone advise on troubleshooting transferring Amex Platinum Membership Rewards to EK Skywards? Amex keeps telling me there's an error but not what the error is..........I wonder if the format of the Skywards number that needs to be entered on the site is not as shown on my Skywards card? (their format is odd...lots of spaces between numbers etc). I've played around with the format of the Skywards number but nada....TIA.
#13
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, IHG Plat, Amex Plat, Marriott
Posts: 5,258
Seems nobody here has had an issue doing this. Who knew?
Fortunately after re-inputting my details many, many times, I managed to get it to work. Not sure what eventually "clicked" into place (perhaps non-matching phone numbers) but all good & the points credited instantly.
Finally I can get rid of my Emirates miles & account. Thank the lord