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-   -   Your Operational Upgrades Experience 2017 - Please Post Here (https://www.flyertalk.com/forum/emirates-skywards/1812235-your-operational-upgrades-experience-2017-please-post-here.html)

Bubus78 Aug 21, 2017 5:00 am

Upgrade given: J - F

Upgrade location: onboard A/C

Route: CAI-DXB

Type of ticket: Flex

Date of travel: June 2017

Tier status: Plat

Number of pax on the same PNR (Including OP): 1

Number of pax upgraded: 1

Basically same seat has been assigned in two different BP. I was already on my seat when other PAX approach me saying he had 7A. Asked crew to check and been offered a F seat (Plat / Flex ticket). The other PAX wasn't very happy that i got offered the upgrade but.. thug life..

skywardhunter Aug 21, 2017 6:10 am


Originally Posted by Bubus78 (Post 28716089)
Upgrade given: J - F

Upgrade location: onboard A/C

Route: CAI-DXB

Type of ticket: Flex

Date of travel: June 2017

Tier status: Plat

Number of pax on the same PNR (Including OP): 1

Number of pax upgraded: 1

Basically same seat has been assigned in two different BP. I was already on my seat when other PAX approach me saying he had 7A. Asked crew to check and been offered a F seat (Plat / Flex ticket). The other PAX wasn't very happy that i got offered the upgrade but.. thug life..

Did you board early? how did you board (mobile BP, printed? was it scanned properly, did it double-beep?). Most likely you were op-upped but it was missed at the gate or you boarded before they upgraded you due to some last minute switches of assignments.

keitherson Aug 21, 2017 8:10 am

OK, EK experts, so for Plats, saver fare now above all Golds for op ups. What about special fares? or award tickets?

eternaltransit Aug 21, 2017 9:33 am


Originally Posted by keitherson (Post 28716602)
OK, EK experts, so for Plats, saver fare now above all Golds for op ups. What about special fares? or award tickets?

All revenue tickets, regardless of type - award tickets are savers or flex.

Obviously no op-up on concession tickets.

sydtogla Aug 21, 2017 4:30 pm


Originally Posted by keitherson (Post 28716602)
OK, EK experts, so for Plats, saver fare now above all Golds for op ups. What about special fares? or award tickets?

As above, but also any booking using a partner code will take you off the list (for example, Vitality, Sydney Symphony Orchestra, HSBC partner code).

Lkaroo Aug 21, 2017 11:17 pm


Originally Posted by skywardhunter (Post 28716242)
Did you board early? how did you board (mobile BP, printed? was it scanned properly, did it double-beep?). Most likely you were op-upped but it was missed at the gate or you boarded before they upgraded you due to some last minute switches of assignments.

At CAI, they do not immediately scan boarding passes at the gate, they simply collect the stubs and then scan them all in a batch.

If you have received an op up then it's about the person checking your boarding pass to remember your name and send you to get a new boarding pass before boarding.

I've seen this situation happen (where two people think they have the same seat) numerous times at CAI (fights are usually extremely overbooked in Y resulting in many Y-J and J-F op ups) once resulting in a big argument onboard.

skywardhunter Aug 22, 2017 1:35 am


Originally Posted by Lkaroo (Post 28719652)
At CAI, they do not immediately scan boarding passes at the gate, they simply collect the stubs and then scan them all in a batch.

If you have received an op up then it's about the person checking your boarding pass to remember your name and send you to get a new boarding pass before boarding.

I've seen this situation happen (where two people think they have the same seat) numerous times at CAI (fights are usually extremely overbooked in Y resulting in many Y-J and J-F op ups) once resulting in a big argument onboard.

Ah thanks! Well there's our answer then :)

Ryanardo_daVinci Aug 24, 2017 3:40 pm

Hi everyone. Long timer lurker, this is my first post - I've never registered because I never thought I'd have anything of value to contribute. Thank you all though because your contributions here have been invaluable advice.

I normally travel economy, however there were no seats in economy left when I had to make a very short notice trip, so my client paid for business class both ways.

Upgrade given: Y - J
Upgrade location: Gate
Route: DXB-MAN
Flight number: EK17
Type of ticket: Business Flex
Date of travel: 23/08/17
Tier status: Blue
Tier miles to date: 24,500
Skywards miles balance: 6,000ish
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

Things that may have contributed to the op-up:
Was 3 hours early to the airport (couldn't sleep - still on UK time), the airport was entirely dead. The check-in desk person noticed it was my birthday the day before. I had quite a long chat at check-in (she wanted to talk, I'm not that outgoing when it comes to talking to people like that).
Alternatively, my ticket type may have meant I was top of the list of a full flight.

Anyway, my first experience of First was spoiled a bit in that it was so early and I knew I had a whole afternoon/evening of parenting ahead of me, and my flight attendant was by no means rude, but was a bit curt and it felt (to me) like every request was an inconvenience. Food was great, wine was great, loved getting so many free goodies, sad that the upgrade was at the gate so I missed out on the First lounge, don't think it's that far of an upgrade from business (I.e. Economy to Business is a way bigger difference than business to first).

m3red Aug 24, 2017 8:44 pm


Originally Posted by Ryanardo_daVinci (Post 28732056)
Hi everyone. Long timer lurker, this is my first post - I've never registered because I never thought I'd have anything of value to contribute. Thank you all though because your contributions here have been invaluable advice.

I normally travel economy, however there were no seats in economy left when I had to make a very short notice trip, so my client paid for business class both ways.

Upgrade given: Y - J
Upgrade location: Gate
Route: DXB-MAN
Flight number: EK17
Type of ticket: Business Flex
Date of travel: 23/08/17
Tier status: Blue
Tier miles to date: 24,500
Skywards miles balance: 6,000ish
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

Things that may have contributed to the op-up:
Was 3 hours early to the airport (couldn't sleep - still on UK time), the airport was entirely dead. The check-in desk person noticed it was my birthday the day before. I had quite a long chat at check-in (she wanted to talk, I'm not that outgoing when it comes to talking to people like that).
Alternatively, my ticket type may have meant I was top of the list of a full flight.

Anyway, my first experience of First was spoiled a bit in that it was so early and I knew I had a whole afternoon/evening of parenting ahead of me, and my flight attendant was by no means rude, but was a bit curt and it felt (to me) like every request was an inconvenience. Food was great, wine was great, loved getting so many free goodies, sad that the upgrade was at the gate so I missed out on the First lounge, don't think it's that far of an upgrade from business (I.e. Economy to Business is a way bigger difference than business to first).

I think you mean j to F.

Two things contributed to your upgrade:

1. A flex J ticket; and

2. Very heavy Y loads at the moment to MAN - I suspect that F was full and full of upgrades too

If you had been upgraded at check in you still wouldn't have access to the first lounge it would have remained as the J lounge.

I do agree Y to J is better than j to F for sure but the F lounge is generally much nicer and quieter than the J one.

skywardhunter Aug 27, 2017 9:52 am

FINALLY! After a serious streak last year of almost 50% op-up success this is the first in a YEAR!!!

Upgrade given: Y - J
Upgrade location: seat assignment disappeared on MMB, I arrived at check-in 65min before departure, agent made no mention but I immediately saw the new seat number
Route: HYD-DXB
Flight number: EK529
Type of ticket: Y Flex
Date of travel: 27/08/17
Tier status: Gokd
Tier miles to date: 45,500
Skywards miles balance: 27,000
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

Internal load report I got yesterday showed Y over by 25. Had bad experiences in the past with that translating into upgrades but luckily not the case today.

Daandeluxe Aug 27, 2017 11:00 am

Upgrade given: J - F
Upgrade location: Lounge . When asking to upgrade with miles I was told that I've received a complimentary upgrade
Route: BKK - DXB
Flight number: EK375
Type of ticket: Flex
Date of travel: 25/08/17
Tier status: Gold
Tier miles to date: 65,500
Skywards miles balance: 112.000
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

MarkLHR Aug 27, 2017 5:50 pm

Upgrade given: Y -J
Upgrade location: Boarding gate
Route: DXB - LHR
Flight number: EK31
Type of ticket: Flex plus
Date of travel: 26/08/17
Tier status: Gold
Tier miles to date: 87,000
Skywards miles balance: 82,000
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

Seat54 Aug 27, 2017 11:22 pm

My last memory of an op-UP was nearly three years ago now on a DXB-LGW flight from J->F

My last op-Down was three months ago when I gave points for J to F on COK-DXB and then they 'operationally' moved everyone else in and used J for Y

kq747 Aug 31, 2017 7:04 am

Upgrade given: Y-J

Upgrade location: at gate

Route: DXB-JFK

Type of ticket: Flex

Date of travel: August 28 2017

Tier status: Silver

Number of pax on the same PNR (Including OP): 1

Number of pax upgraded: 1

I knew when I booked the flight was very oversold so not a total surprise. Was going to do miles upgrade onboard if I didn't get a free one. I then asked the purser about using the miles for F but they were totally full from J op ups including the pax infront of me at the gate.

Mr_Ed Aug 31, 2017 7:29 am

Upgrade given: Y -J
Upgrade location: Day before (saw it on my electronic boarding pass)
Route: DXB - MXP
Flight number: EK205
Type of ticket: Flex plus
Date of travel: 29/08/17
Tier status: Gold
Tier miles to date: 57k
Skywards miles balance: 199k
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1

Saw the load the previous day of overbooked by 25 plus 5 staff on standby so pretty much knew i was going to be upgraded and was able to ignore the online upgrade offer. Was surprised however to see the upgrade listed on the e-boarding pass so far in advance of the flight. Guess many pax were already inbound to DXB from other destinations on their first leg.


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