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Old Jul 26, 2016 | 2:20 am
  #31  
nux
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Originally Posted by JMGPhila
Also, a change in equipment under International General Rules allows for a customer to change their flight, free of any fees.

Change of Equipment: (Unacceptable to the passenger)
AREA: ZZ TARIFF: IPRGCXR: AARULE: 0002
TITLE/APPLICATION - 70
STANDARD FORMAT OF ELECTRONIC RULES
Penalties-86 Category 15 4(c)iii

Furthermore, a refund or change without penalty at option to the passenger is in order when there is more than 60 total minutes in change to arrival and/or departure time. Let me know if you want the for that.
What does an extract from AA's CoC have to do with an aircraft change on an EK ticket?

Originally Posted by JMGPhila
Good to know, but I havent ever and will likely never fly Emirates, anyways.
Why are you posting in the EK forum then?
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Old Jul 26, 2016 | 4:19 am
  #32  
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Originally Posted by ukdoctor
This gets even worse.

I got an email today with a new eticket without any information that there has been a change in my flights.

Instead of leaving on an early morning flight, I now have to leave the night before to make my connection to EK15

The change in times means that I now have a 8 hr transit at DXB rather than a 2 hr transit. :-(
*Only* 8 hours in the lounge? Some people would prefer 16 hours!
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Old Jul 26, 2016 | 5:19 am
  #33  
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Originally Posted by steveben53
I am booked on flight EK29 from DXB to LHR in November. I have just received notification that the arrival time has been put back 20 mins - the departure time has not changed.

Do you think this is indicative of a slight route change to avoid potential trouble spots ?
I'm assuming it is a ATC issue at DXB, there are a lot of flights taking off from DXB then. I was on EK29 last week and it took over an hour to get from the gate to takeoff, and judging by FlightRadar24 most flights on EK29 seem to be taking that long. We landed about 15 late at LHR.

I'd be astounded if they take a 388 off that route. On my flight every single seat- upstairs and downstairs- was occupied.

Last edited by Arctic Troll; Jul 26, 2016 at 5:25 am
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Old Jul 26, 2016 | 6:03 am
  #34  
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Originally Posted by extramileage
*Only* 8 hours in the lounge? Some people would prefer 16 hours!
The weird thing is that I used to book long transits when I first started flying EK . However as I got older and hopefully wiser I have realised that there are more important things in life.
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Old Jul 26, 2016 | 6:49 am
  #35  
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Originally Posted by ukdoctor
The weird thing is that I used to book long transits when I first started flying EK . However as I got older and hopefully wiser I have realised that there are more important things in life.
At least with 8 hours, you should be able to get a hotel room for the time if you want to - definitely really sucky connection though
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Old Jul 26, 2016 | 9:08 am
  #36  
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Originally Posted by ukdoctor
This gets even worse.

I got an email today with a new eticket without any information that there has been a change in my flights.

Instead of leaving on an early morning flight, I now have to leave the night before to make my connection to EK15

The change in times means that I now have a 8 hr transit at DXB rather than a 2 hr transit. :-(
Can't you stay over?

Seems to be a lot of cancellations and amendments going on at the moment.
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Old Jul 26, 2016 | 10:23 am
  #37  
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Originally Posted by m3red
Can't you stay over?

Seems to be a lot of cancellations and amendments going on at the moment.
Have to be back on the same day and therefore cannot stay over at DXB for longer . Its an 8 hr transit ( arrival just before midnight and departing at 0740)

Not too sure if it's worth leaving the airport at this busy period. I'll probably book an airside hotel .
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Old Jul 26, 2016 | 11:18 am
  #38  
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Originally Posted by ukdoctor
Have to be back on the same day and therefore cannot stay over at DXB for longer . Its an 8 hr transit ( arrival just before midnight and departing at 0740)

Not too sure if it's worth leaving the airport at this busy period. I'll probably book an airside hotel .
Worth the transit hotel if you can't stay with your relations here
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Old Jul 26, 2016 | 3:43 pm
  #39  
 
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Originally Posted by bostonbali
Can you please post the link to this paragraph and the International General Rules?

All I could find is, unfortunately, a contradictory sentence in the Contact of Carriage:
5.5 Aircraft
5.5.1 We will try to provide the aircraft specified in our timetable (or specified to you at the time of issue of your Ticket) for your carriage, but cannot guarantee any particular aircraft will be used. We can change the aircraft on which you will be carried, whether for operational, safety, security reasons or otherwise.
5.5.2 Very occasionally, it may be necessary for us temporarily to supplement our fleet with aircraft operated for us by another airline. If this applies to any aircraft on which you are due to be carried by us, we will inform you of the identity of the operator of the aircraft, or try to ensure that our Authorised Agents give you such information. We will try also to ensure that you receive the same level of in-flight service and entertainment advertised for your flight, but cannot guarantee that this will always be possible.
That is not contradictory by any means. They did not indicate that you cannot change the flight or receive a refund. They are just advising that they will not guarantee anything. Looks like an airline policy or advisement and in those they are never going to just suggest the refund or no-fee change. Its something that they would hope people didn't know, I imagine so they dont have half a plane full because people canceled or moved the flight. (Speculating.) I will get the link soon.
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Old Jul 26, 2016 | 3:47 pm
  #40  
 
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Originally Posted by nux
What does an extract from AA's CoC have to do with an aircraft change on an EK ticket?



Why are you posting in the EK forum then?
It is AA's insert. That is all. It is International General Rules. It is not their business policy. It is not AA's statute. LOL
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Old Jul 26, 2016 | 4:09 pm
  #41  
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Originally Posted by JMGPhila
It is AA's insert. That is all. It is International General Rules. It is not their business policy. It is not AA's statute. LOL
It is AA's general rules and has no relevance to do with Emirates
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Old Jul 26, 2016 | 4:36 pm
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Thumbs up

Originally Posted by Dave Noble
It is AA's general rules and has no relevance to do with Emirates
Ok^
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Old Jul 26, 2016 | 6:45 pm
  #43  
 
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Originally Posted by Dave Noble
It is AA's general rules and has no relevance to do with Emirates
Per Emirates...

C85(a)(2)

Then look at applicable:

C90(B)(1)
C90(B)(1)(A)

It is very clear here. And if you look, its under "Involuntary" refunds. Thats because it is an International rule regarding commercial aviation.

J
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Old Jul 26, 2016 | 7:06 pm
  #44  
 
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Originally Posted by Dave Noble
It is AA's general rules and has no relevance to do with Emirates

9.1.2
&
9.2.2
through
9.2.2(c)
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Old Jul 26, 2016 | 7:23 pm
  #45  
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These items are irrelevent to the original posted item about being entitled to cancel should the airline change the type of aeroplane

If there is a cancellation of a flight, then indeed a passenger is entitled to a refund - though under EK's CoC , not AA's ( as posted )
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