Flight overbooked
Apr 14, 2016 | 11:10 am
#1
Original Poster
Join Date: Feb 2014
Location: AGP
Programs: EK Gold, AB Gold, TK Elite, Le Club Accor Platinum, HH Gold
Posts: 34
Flight overbooked
Dear FTs
I'm in Dubai on my way back to Madrid. I have a long connection, so I arrived with enough time allowing me to ask for row 41 (Y, first row) on the A380. The thing is I have been told I cannot take this seat because they are downgrading at least six people from business and they will be placed there. Economy is also overbooked. So the question is: do they compensate those people they are moving with something more than a stretched seat with more legroom?
Thanks!
I'm in Dubai on my way back to Madrid. I have a long connection, so I arrived with enough time allowing me to ask for row 41 (Y, first row) on the A380. The thing is I have been told I cannot take this seat because they are downgrading at least six people from business and they will be placed there. Economy is also overbooked. So the question is: do they compensate those people they are moving with something more than a stretched seat with more legroom?
Thanks!
Apr 14, 2016 | 12:02 pm
#2
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,815
Dear FTs
I'm in Dubai on my way back to Madrid. I have a long connection, so I arrived with enough time allowing me to ask for row 41 (Y, first row) on the A380. The thing is I have been told I cannot take this seat because they are downgrading at least six people from business and they will be placed there. Economy is also overbooked. So the question is: do they compensate those people they are moving with something more than a stretched seat with more legroom?
Thanks!
I'm in Dubai on my way back to Madrid. I have a long connection, so I arrived with enough time allowing me to ask for row 41 (Y, first row) on the A380. The thing is I have been told I cannot take this seat because they are downgrading at least six people from business and they will be placed there. Economy is also overbooked. So the question is: do they compensate those people they are moving with something more than a stretched seat with more legroom?
Thanks!
Apr 14, 2016 | 3:01 pm
#3
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards silver :-(, HHonors Gold, IHG Diamond
Posts: 2,572
Similar experience at DEL in October last year . I was in paid J and the cabin was overbooked. They were looking for volunteers to downgrade and offered me a return J ex DEL to DXB.
Apr 15, 2016 | 2:18 am
#4
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Overbooked J on an India flight? Wow, must've been a big high-level delegation or something
Apr 15, 2016 | 10:35 am
#5
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards silver :-(, HHonors Gold, IHG Diamond
Posts: 2,572
Apr 16, 2016 | 1:43 am
#6
Join Date: Dec 2008
Location: SRQ
Programs: UA Gold, AF Gold, IHG-Plat Amb; Amex Plat-P, Bonvoy Gold, Hilton Gold
Posts: 794
What Happens to Involuntary Downgrades ?
Oh Wise EK FT Sages,
I have booked my wife a Emirates Business Class ticket ORD-DMM-ORD using 150,000 Skywards Points and $1,600. The DMM-ORD leg is on December 22, a typically high demand date for North American travelers. If Emirates is overbooked in First and Business, and they involuntarily downgrade my wife, do I understand their only obligation is to give her another round-trip ticket ? Than doesn't sound right or in accordance with U.S. Regulations.
Your replies and insight are appreciated.
I have booked my wife a Emirates Business Class ticket ORD-DMM-ORD using 150,000 Skywards Points and $1,600. The DMM-ORD leg is on December 22, a typically high demand date for North American travelers. If Emirates is overbooked in First and Business, and they involuntarily downgrade my wife, do I understand their only obligation is to give her another round-trip ticket ? Than doesn't sound right or in accordance with U.S. Regulations.
Your replies and insight are appreciated.