UAE Smart Gate Q's
May 27, 2015, 7:08 pm
#1
Original Poster
Join Date: Aug 2014
Posts: 261
UAE Smart Gate Q's
Hi All,
Have been trying to research the smart gate and finding it a little confusing.
I note that as an Australian national I should be ok to use it and I believe that it is now rolled out in T1 and T3 (Happy to be corrected)
My questions that I can't seem to get a straight answer on
* Do you still need to register and be scanned?
* If so, is there a cost to register?
* If required, would i queue as per normal to leave DXB (Terminal 1) and get my scan done at passport control? Or is there another section of the airport to get your scan done?
* Can smart gate be used both leaving and entering the UAE
Thanks
Have been trying to research the smart gate and finding it a little confusing.
I note that as an Australian national I should be ok to use it and I believe that it is now rolled out in T1 and T3 (Happy to be corrected)
My questions that I can't seem to get a straight answer on
* Do you still need to register and be scanned?
* If so, is there a cost to register?
* If required, would i queue as per normal to leave DXB (Terminal 1) and get my scan done at passport control? Or is there another section of the airport to get your scan done?
* Can smart gate be used both leaving and entering the UAE
Thanks
May 27, 2015, 7:34 pm
#3
Join Date: Nov 2013
Posts: 5,454
Smart gate and e-gate are two separate things.
Smart gate is the easy entry system, where you scan a machine readable passport and use facial recognition and eye scan to enter. After you pass through the first time (go through the non reigstered queue), you'll be registered manually by an immigration officer, then the next time you enter Dubai, you can use the registered queue. There is no cost to this. This is definitely at T3 arrivals - it should be at T1 arrivals when it's all complete, but not sure if it's done yet. I'm sure someone who has been through there recently will let us know!
The smart gates, however, also accept UAE e-gate cards and UAE e-gate enabled identity cards. They usually use a separate validation system, fingerprints and you need to be pre-registered at a DNRD office, which you can find around Dubai or at the airport. If you have a physical Skywards card, you can use that as an e-gate card free of charge, or you can pay I think 325 AED for one. Suffice to say, it is probably best to use your machine readable passport.
I have to admit I have not left DXB except through an e-gate or desk, so I am not sure if T1 or T3 has smart gates on exit - I have only seen e-gates, which require the RFID e-gate card and fingerprint registration to work (there's also a 6-8 hour cool-off period too, so sometimes you have to see an officer anyway). I suspect smart gates are only for entering Dubai, not leaving.
Smart gate is the easy entry system, where you scan a machine readable passport and use facial recognition and eye scan to enter. After you pass through the first time (go through the non reigstered queue), you'll be registered manually by an immigration officer, then the next time you enter Dubai, you can use the registered queue. There is no cost to this. This is definitely at T3 arrivals - it should be at T1 arrivals when it's all complete, but not sure if it's done yet. I'm sure someone who has been through there recently will let us know!
The smart gates, however, also accept UAE e-gate cards and UAE e-gate enabled identity cards. They usually use a separate validation system, fingerprints and you need to be pre-registered at a DNRD office, which you can find around Dubai or at the airport. If you have a physical Skywards card, you can use that as an e-gate card free of charge, or you can pay I think 325 AED for one. Suffice to say, it is probably best to use your machine readable passport.
I have to admit I have not left DXB except through an e-gate or desk, so I am not sure if T1 or T3 has smart gates on exit - I have only seen e-gates, which require the RFID e-gate card and fingerprint registration to work (there's also a 6-8 hour cool-off period too, so sometimes you have to see an officer anyway). I suspect smart gates are only for entering Dubai, not leaving.
May 27, 2015, 8:43 pm
#4
Original Poster
Join Date: Aug 2014
Posts: 261
Smart gate and e-gate are two separate things.
Smart gate is the easy entry system, where you scan a machine readable passport and use facial recognition and eye scan to enter. After you pass through the first time (go through the non reigstered queue), you'll be registered manually by an immigration officer, then the next time you enter Dubai, you can use the registered queue. There is no cost to this. This is definitely at T3 arrivals - it should be at T1 arrivals when it's all complete, but not sure if it's done yet. I'm sure someone who has been through there recently will let us know!
The smart gates, however, also accept UAE e-gate cards and UAE e-gate enabled identity cards. They usually use a separate validation system, fingerprints and you need to be pre-registered at a DNRD office, which you can find around Dubai or at the airport. If you have a physical Skywards card, you can use that as an e-gate card free of charge, or you can pay I think 325 AED for one. Suffice to say, it is probably best to use your machine readable passport.
I have to admit I have not left DXB except through an e-gate or desk, so I am not sure if T1 or T3 has smart gates on exit - I have only seen e-gates, which require the RFID e-gate card and fingerprint registration to work (there's also a 6-8 hour cool-off period too, so sometimes you have to see an officer anyway). I suspect smart gates are only for entering Dubai, not leaving.
Smart gate is the easy entry system, where you scan a machine readable passport and use facial recognition and eye scan to enter. After you pass through the first time (go through the non reigstered queue), you'll be registered manually by an immigration officer, then the next time you enter Dubai, you can use the registered queue. There is no cost to this. This is definitely at T3 arrivals - it should be at T1 arrivals when it's all complete, but not sure if it's done yet. I'm sure someone who has been through there recently will let us know!
The smart gates, however, also accept UAE e-gate cards and UAE e-gate enabled identity cards. They usually use a separate validation system, fingerprints and you need to be pre-registered at a DNRD office, which you can find around Dubai or at the airport. If you have a physical Skywards card, you can use that as an e-gate card free of charge, or you can pay I think 325 AED for one. Suffice to say, it is probably best to use your machine readable passport.
I have to admit I have not left DXB except through an e-gate or desk, so I am not sure if T1 or T3 has smart gates on exit - I have only seen e-gates, which require the RFID e-gate card and fingerprint registration to work (there's also a 6-8 hour cool-off period too, so sometimes you have to see an officer anyway). I suspect smart gates are only for entering Dubai, not leaving.
So I don't need to stand in the queue for manual immigration processing?
Once registered I can then use smart gate for exitting UAE?
May 28, 2015, 3:42 am
#7
Join Date: Nov 2013
Posts: 5,454
If they are installed, yes, there is a separate queue for non-registered smart gate users, so after you go through the gate you will be validated at a desk and then you can use it on your next visit to DXB.
On departure, you'll need to go to a desk.
I think Marhaba offer a paid for fast track service at T1 if you really want to skip queues though
May 30, 2015, 6:18 am
#8
Join Date: Aug 2000
Location: Exile
Posts: 15,660
May 31, 2015, 10:10 am
#10
Join Date: Nov 2013
Posts: 5,454
And I know exactly what you mean about stamps - I have lots and lots of exit stamps but very few entry stamps and I even use e-gate! I wish they would update their immigration records in real-time instead of a batch every few hours a day...
Dec 19, 2015, 11:11 pm
#12
Join Date: Aug 2006
Location: Dubai / Cardiff / 39,000ft
Programs: A-Club Platinum, Emirates Platinum, Aegean Gold
Posts: 134
They are still refurbishing the arrivals and departure areas in T1 so there may be more egates there in future, however, my recommendation to you would be to get the Marhaba service if arriving at peak time as you will be standing in the immigration queue for an age otherwise.
Feb 10, 2016, 9:35 am
#13
Join Date: Jun 2003
Location: ATL
Programs: UA 3.6 MM, Marriott Lifetime Plat
Posts: 2,582
I am a frequent UAE visitor and am not a resident. I am able to use egates with my Emirates Skywards Card in Dubai. However, I have really never been able to do this at AUH.
Does anyone know if there is any benefit for egates in AUH?
I do not believe that i am eligible for smart gates as i am not a resident.
Does anyone know if there is any benefit for egates in AUH?
I do not believe that i am eligible for smart gates as i am not a resident.
Feb 10, 2016, 10:00 am
#14
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
Feb 10, 2016, 10:12 am
#15
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,076
I am a frequent UAE visitor and am not a resident. I am able to use egates with my Emirates Skywards Card in Dubai. However, I have really never been able to do this at AUH.
Does anyone know if there is any benefit for egates in AUH?
I do not believe that i am eligible for smart gates as i am not a resident.
Does anyone know if there is any benefit for egates in AUH?
I do not believe that i am eligible for smart gates as i am not a resident.
Benefit ?
Next time, you spot a guy going to smart gates, and you compare how long it takes to pass passport control for each one of you.