Sep 30, 2014, 1:30 pm
Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
EK Chauffeur Drive Discussion Thread
Jun 2, 2020, 6:42 am
#1666
Join Date: Aug 2019
Location: Zurich
Programs: Skywards Silver
Posts: 138
Emirates brings back free chauffeur drive service
Emirates has reversed a decision to suspend its complimentary chauffeur drive service for first class and business class passengers until April 2021.
“In response to the latest developments in travel restrictions and customer demand around the world and for the safety of our passengers, Emirates Chauffeur Drive service was temporarily suspended," an Emirates spokesperson tells Executive Traveller.
"The safety of our customers is always our top priority and after a full review with our service providers, we are pleased to resume Emirates Chauffeur Drive Services from July 1st. Any further updates will be announced when available. We apologise for any inconvenience caused.”
https://www.executivetraveller.com/n...-drive-service
“In response to the latest developments in travel restrictions and customer demand around the world and for the safety of our passengers, Emirates Chauffeur Drive service was temporarily suspended," an Emirates spokesperson tells Executive Traveller.
"The safety of our customers is always our top priority and after a full review with our service providers, we are pleased to resume Emirates Chauffeur Drive Services from July 1st. Any further updates will be announced when available. We apologise for any inconvenience caused.”
https://www.executivetraveller.com/n...-drive-service
Jun 2, 2020, 6:49 am
#1667
Join Date: Jan 2019
Programs: Skywards Gold
Posts: 237
IFMTY - Do you happen to know next week's lotto numbers?
Jun 2, 2020, 11:01 am
#1668
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Great news and glad EK have done the right thing here, but the fact that they made the decision to ditch it for a year in the first place has frankly changed my perception of EK quite a bit (I had always thought of EK as commercially more sophisticated than the other ME carriers, but in reality they are clearly a lot more "shoot first, ask questions later" than I thought). To me, it was fairly obvious that Chauffeur Drive is a even more important differentiation for EK in a COVID-19 world and that they'd be insane to ditch it right now. Particularly when certain carriers (e.g. QR) are actively trying to use the current situation to grab market share and J passengers from them.
Jun 2, 2020, 11:40 am
#1669
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
Great news and glad EK have done the right thing here, but the fact that they made the decision to ditch it for a year in the first place has frankly changed my perception of EK quite a bit (I had always thought of EK as commercially more sophisticated than the other ME carriers, but in reality they are clearly a lot more "shoot first, ask questions later" than I thought). To me, it was fairly obvious that Chauffeur Drive is a even more important differentiation for EK in a COVID-19 world and that they'd be insane to ditch it right now. Particularly when certain carriers (e.g. QR) are actively trying to use the current situation to grab market share and J passengers from them.
Jun 2, 2020, 1:21 pm
#1670
Join Date: Aug 2019
Location: Zurich
Programs: Skywards Silver
Posts: 138
Not all is perfect at QR either, particularly on the ground, just thinking about their massive devaluation of their FFP without any notice a year ago.
Jun 2, 2020, 6:33 pm
#1671
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
I’d say good for EK acknowledging that they made a mistake in their original decision and are now reinstating the service again!
Not all is perfect at QR either, particularly on the ground, just thinking about their massive devaluation of their FFP without any notice a year ago.
Not all is perfect at QR either, particularly on the ground, just thinking about their massive devaluation of their FFP without any notice a year ago.
Jun 8, 2020, 12:01 pm
#1674
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, Marriott Platinum, Hilton Diamond
Posts: 1,148
They usually send a text message about 2-3 days before the flight, that takes you to an online form to confirm pickup time, address etc. I believe there's an option to have them call you on that form if you want to make changes. Or you can just call them, I'm just not sure how they deal with early pickups though. I'm sure EK would take care of it for an iO though! The CD provider at JFK is Addison Lee.
Jun 8, 2020, 9:34 pm
#1675
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699
They usually send a text message about 2-3 days before the flight, that takes you to an online form to confirm pickup time, address etc. I believe there's an option to have them call you on that form if you want to make changes. Or you can just call them, I'm just not sure how they deal with early pickups though. I'm sure EK would take care of it for an iO though! The CD provider at JFK is Addison Lee.
Jun 9, 2020, 2:18 am
#1676
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
I had a pickup at JFK arranged for 5 hours before departure time, as i was meeting a friend at airport who was departing before me.
I cant remember exactly how i did that, but i think i just called the gold line and they edited my pickup time.
Jun 9, 2020, 9:22 am
#1677
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699
How early are you talking?
I had a pickup at JFK arranged for 5 hours before departure time, as i was meeting a friend at airport who was departing before me.
I cant remember exactly how i did that, but i think i just called the gold line and they edited my pickup time.
I had a pickup at JFK arranged for 5 hours before departure time, as i was meeting a friend at airport who was departing before me.
I cant remember exactly how i did that, but i think i just called the gold line and they edited my pickup time.
Jun 9, 2020, 11:40 am
#1678
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, Marriott Platinum, Hilton Diamond
Posts: 1,148
Jun 9, 2020, 8:06 pm
#1679
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699
Jun 9, 2020, 9:23 pm
#1680
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, Marriott Platinum, Hilton Diamond
Posts: 1,148
