Upgrade with Points at check in.
Dec 2, 2013 | 7:22 am
#1
Original Poster
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,829
Upgrade with Points at check in.
Grrrrr.......
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight.
I went online, and there was availability. Hurrah!
However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts.
I specifically purchased extra points for her so we could both upgrade.
I'll try again at the airport tomorrow, but all the seats will probably have gone by then.
Is this normal, of did I miss an option somewhere?
Cheers
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight.
I went online, and there was availability. Hurrah!
However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts.
I specifically purchased extra points for her so we could both upgrade.
I'll try again at the airport tomorrow, but all the seats will probably have gone by then.
Is this normal, of did I miss an option somewhere?
Cheers
Dec 2, 2013 | 7:27 am
#2
Join Date: Sep 2010
Location: JNB
Programs: Skywards Gold, Marriot Rewards Silver, SPG Gold, Hilton Honors, Etihad Guest Gold, SAA Voyager,
Posts: 93
Yip. Normal. To upgrade pax from seperate accounts you need to call Skywards or try at the airport (it would be useful to have your gf handy as they may want to verify that she has given permission for the miles to be deducted from her account as well).
I recommend you call ASAP while the seats are available.
I recommend you call ASAP while the seats are available.
Dec 2, 2013 | 9:30 am
#7
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,932
Grrrrr.......
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight.
I went online, and there was availability. Hurrah!
However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts.
I specifically purchased extra points for her so we could both upgrade.
I'll try again at the airport tomorrow, but all the seats will probably have gone by then.
Is this normal, of did I miss an option somewhere?
Cheers
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight.
I went online, and there was availability. Hurrah!
However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts.
I specifically purchased extra points for her so we could both upgrade.
I'll try again at the airport tomorrow, but all the seats will probably have gone by then.
Is this normal, of did I miss an option somewhere?
Cheers
I've had to split bookings before and process upgrades separately due to this...
Dec 2, 2013 | 1:53 pm
#9
Original Poster
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,829
My issue is that I'm in Dubai, and don't have easy access to a phone. My UK phone is blocked (thanks boss).
Anyway, lesson learnt, I'll just brave economy tomorrow, and use the points next time.
Anyway, lesson learnt, I'll just brave economy tomorrow, and use the points next time.
Dec 3, 2013 | 2:08 am
#12
Join Date: Nov 2011
Location: LPB
Programs: Skywards Gold, Miles & More, SPG, Marriott
Posts: 410
Dec 3, 2013 | 5:01 am
#13
formerly danblar
Join Date: Nov 2012
Location: SFO
Posts: 249
Dec 3, 2013 | 5:58 am
#14
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,932