Originally Posted by
DYKWIA
Grrrrr.......
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight.
I went online, and there was availability. Hurrah!
However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts.
I specifically purchased extra points for her so we could both upgrade.
I'll try again at the airport tomorrow, but all the seats will probably have gone by then.
Is this normal, of did I miss an option somewhere?
Cheers
Call skywards.
I've had to split bookings before and process upgrades separately due to this...