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Upgrade with Points at check in.
Grrrrr.......
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight. I went online, and there was availability. Hurrah! However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts. I specifically purchased extra points for her so we could both upgrade. I'll try again at the airport tomorrow, but all the seats will probably have gone by then. Is this normal, of did I miss an option somewhere? Cheers |
Yip. Normal. To upgrade pax from seperate accounts you need to call Skywards or try at the airport (it would be useful to have your gf handy as they may want to verify that she has given permission for the miles to be deducted from her account as well).
I recommend you call ASAP while the seats are available. |
It may be that only the airport or OLCI can upgrade you, in which case perhaps you can ask for PNRs to be split and then upgrade online...
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If you check in at the airport please take you skywards cards!!!
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How can you check this type of availability? Do you have to click on "upgrade with miles"? How better are the rates compared to standard upgrade for miles?
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Use expert flyer
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Originally Posted by DYKWIA
(Post 21887010)
Grrrrr.......
I wanted to upgrade one of these new type of fares that can only be upgraded 24 hours before the flight. I went online, and there was availability. Hurrah! However, it wouldn't let me do it as I didn't have enough points in my account to upgrade all the passengers on the booking. I was expecting the points to be taken from my and my girlfriends accounts. I specifically purchased extra points for her so we could both upgrade. I'll try again at the airport tomorrow, but all the seats will probably have gone by then. Is this normal, of did I miss an option somewhere? Cheers I've had to split bookings before and process upgrades separately due to this... |
call Skywards and they would be able to split the booking and sort it out.
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My issue is that I'm in Dubai, and don't have easy access to a phone. My UK phone is blocked (thanks boss).
Anyway, lesson learnt, I'll just brave economy tomorrow, and use the points next time. :) |
last I recall landline-landline calls in DXB are free. Just pick up the closest phone! :-)
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Mission accomplished :)
I'd given up hope, but asked at the check in desk. Now in row 6. On my first glass of red in the lounge. :D |
Originally Posted by DYKWIA
(Post 21892635)
Mission accomplished :)
I'd given up hope, but asked at the check in desk. Now in row 6. On my first glass of red in the lounge. :D |
Originally Posted by DYKWIA
(Post 21889431)
My issue is that I'm in Dubai, and don't have easy access to a phone. My UK phone is blocked (thanks boss).
Have a great not-in-Y flight. |
Originally Posted by DYKWIA
(Post 21892635)
Mission accomplished :)
I'd given up hope, but asked at the check in desk. Now in row 6. On my first glass of red in the lounge. :D |
Originally Posted by m3red
(Post 21893330)
I'm still recovering from all that beer and women throwing themselves at me :D
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