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-   -   Dubai Connect / STPC (https://www.flyertalk.com/forum/emirates-skywards/1404492-dubai-connect-stpc.html)

skywardhunter Jul 7, 2019 8:54 am


Originally Posted by kq747 (Post 31276528)
Hi All,

Not sure if this belongs in the CD forum. Wanted to know if anyone has experience with CD in Dubai since the new rule went into effect regarding upgrades. I have STPC reserved but cant use CD because it's an upgrade. Is there a shuttle for Y passengers as they are not usually sent to Le Meridien. I know I could end up at the Copthorne but if im not?


Originally Posted by DYKWIA (Post 31277449)
Good question... this would also apply to Business Special fares.

DC includes transfer to/from hotel. for J and F pax this is by private car. This is more or less the wording of the terms as far as I remember, which makes this transfer pretty much a separate service from CD, and a part of DC itself, even if operated by the CD vehicles

Zol Jul 7, 2019 5:31 pm

The CD rules won't apply here, if you are entitled to a hotel then they will arrange transport for you be it in a CD vehicle or a shared bus.

kq747 Jul 8, 2019 10:23 am

thanks all!

Aclan Jul 8, 2019 4:20 pm

Hello everybody (first post but long-time lurker, so also "hi" to the whole community),

In two weeks or so I will be flying via DXB with 15h night stopover. I'm booked in Business Saver class. Today in Manage My Reservation page I've spotted the Dubai Connect offer, which I promptly booked. It is all green, displaying quite confirming "collect voucher" info.

The problem is, that my connection should not be eligible for DC, as there is an earlier flight (with 4h connection) available. I was prepared to book something cheap in Deira for the purpose of this stopover, however the DC option is tempting.

The question is - will this DC invitation hold water when confronted with check-in agent armed with terms-and-conditions? How probable is that I'll in fact receive this voucher?

Zol Jul 8, 2019 5:45 pm


Originally Posted by Aclan (Post 31283085)
Hello everybody (first post but long-time lurker, so also "hi" to the whole community),

In two weeks or so I will be flying via DXB with 15h night stopover. I'm booked in Business Saver class. Today in Manage My Reservation page I've spotted the Dubai Connect offer, which I promptly booked. It is all green, displaying quite confirming "collect voucher" info.

The problem is, that my connection should not be eligible for DC, as there is an earlier flight (with 4h connection) available. I was prepared to book something cheap in Deira for the purpose of this stopover, however the DC option is tempting.

The question is - will this DC invitation hold water when confronted with check-in agent armed with terms-and-conditions? How probable is that I'll in fact receive this voucher?

Hi Aclan and welcome to the EK Forum.

The agents at the airport won't question the system or try to figure out if there is an earlier flight deeming you ineligible. Once you are checked-in, the hotel voucher will print along with the BPs.
If you remain uneasy, book your designated property but on a cancellable rate as a backup.

thijsseh Jul 8, 2019 11:28 pm


Originally Posted by Aclan (Post 31283085)
Hello everybody (first post but long-time lurker, so also "hi" to the whole community),

In two weeks or so I will be flying via DXB with 15h night stopover. I'm booked in Business Saver class. Today in Manage My Reservation page I've spotted the Dubai Connect offer, which I promptly booked. It is all green, displaying quite confirming "collect voucher" info.

The problem is, that my connection should not be eligible for DC, as there is an earlier flight (with 4h connection) available. I was prepared to book something cheap in Deira for the purpose of this stopover, however the DC option is tempting.

The question is - will this DC invitation hold water when confronted with check-in agent armed with terms-and-conditions? How probable is that I'll in fact receive this voucher?

I had exactly the same situation a few months ago, even for two people traveling on different bookings but with the same layover. As zol also answers: it will be fine. Your vouchers will be printed at check in for the first flight and they will be honoured. What I did (because I had the same concern as you have), was check on MMB every now and then if my DC booking was still there. And it was.

Aclan Jul 9, 2019 1:19 am

Thijsseh, Zol, thanks, that is very reassuring!

Burleigh Jul 15, 2019 3:23 am

Hello everyone! I have a DC eligibility question: I flew WAW-DXB-BNE (Bus Saver) back in April this year and about a month before the flight spotted the Dubai Connect optionin manage my booking (wasn't listed when making the booking itself), which I promptly booked and ended up staying at the Meridian. Am not sure why DC was even offered, as there was an earlier connection inDXB available for my continuing BNE flight. I've currently booked the same route for November adn Dubai Connect is not available for the DXB-BNE segment - any ideas why it was available previously and not now? Thoughts?

S c 0 TT y Jul 15, 2019 3:26 am


Originally Posted by Burleigh (Post 31304614)
Hello everyone! I have a DC eligibility question: I flew WAW-DXB-BNE (Bus Saver) back in April this year and about a month before the flight spotted the Dubai Connect optionin manage my booking (wasn't listed when making the booking itself), which I promptly booked and ended up staying at the Meridian. Am not sure why DC was even offered, as there was an earlier connection inDXB available for my continuing BNE flight. I've currently booked the same route for November adn Dubai Connect is not available for the DXB-BNE segment - any ideas why it was available previously and not now? Thoughts?

Technical glitch most likely. I had the exact same issue flying from Edinburgh to Shanghai last year, even although there was an earlier connection available from Dubai, I opted for the later departure from Dubai so it got me into Shanghai at a reasonable local time. In doing so, I still managed to get a hotel in Dubai at no cost to me. When I phoned up for a date change a few days after my booking, the advisor on the phone i would lose my hotel, but after processing the new date change even he was surprised and told me "sir, you still have the hotel" lol.

DYKWIA Jul 15, 2019 4:30 am

Agreed... I've had this 'glitch' work in my favour also. The DC appeared on my booking after I'd made a change to another flight in the booking.

Burleigh Jul 16, 2019 1:48 am

Thanks for that. Hope this 'glitch' also works in my favour. Will report back closer to my trip.

gbongc Jul 22, 2019 11:51 am

I am on an award ticket on Emirates F booked through Qantas. If I manage my reservation on the Qantas side, it gives me an option to add DC; but managing my booking on Emirates the option does not appear. I added DC through Qantas and then proceeded to email the itinerary to myself from the Emirates website and the itinerary shows the following:

Stopover City: Dubai
Check in: 02 Sep 19
Check out: 03 Sep 19
Remarks: 3SEP STPC-FIRST AND BUSINESS ROOMS-1
Status: Confirmed


I wonder how valid this DC is considering it was offered through Qantas and not Emirates website.

skywardhunter Jul 22, 2019 12:44 pm


Originally Posted by gbongc (Post 31330208)
I am on an award ticket on Emirates F booked through Qantas. If I manage my reservation on the Qantas side, it gives me an option to add DC; but managing my booking on Emirates the option does not appear. I added DC through Qantas and then proceeded to email the itinerary to myself from the Emirates website and the itinerary shows the following:

Stopover City: Dubai
Check in: 02 Sep 19
Check out: 03 Sep 19
Remarks: 3SEP STPC-FIRST AND BUSINESS ROOMS-1
Status: Confirmed


I wonder how valid this DC is considering it was offered through Qantas and not Emirates website.

Looks valid to me

mitellic Jul 22, 2019 11:32 pm


Originally Posted by gbongc (Post 31330208)
I am on an award ticket on Emirates F booked through Qantas. If I manage my reservation on the Qantas side, it gives me an option to add DC; but managing my booking on Emirates the option does not appear. I added DC through Qantas and then proceeded to email the itinerary to myself from the Emirates website and the itinerary shows the following:

Stopover City: Dubai
Check in: 02 Sep 19
Check out: 03 Sep 19
Remarks: 3SEP STPC-FIRST AND BUSINESS ROOMS-1
Status: Confirmed


I wonder how valid this DC is considering it was offered through Qantas and not Emirates website.


Originally Posted by skywardhunter (Post 31330394)
Looks valid to me

Yes, it is valid. I have had this experience before booking through QF. Because your flight was booked through QF, QF essentially owns the booking, so most of the booking administration is done via them. You can only really adjust seats and meal preference on the EK side of the booking.

gbongc Jul 23, 2019 2:51 pm


Originally Posted by mitellic (Post 31332181)
Yes, it is valid. I have had this experience before booking through QF. Because your flight was booked through QF, QF essentially owns the booking, so most of the booking administration is done via them. You can only really adjust seats and meal preference on the EK side of the booking.

Alright thank you for allaying my worries!


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