Gold upgrades
Aug 17, 2010 | 1:03 pm
#31
Join Date: Jul 2010
Location: Sweden
Programs: EK G, BD G, CO G, FB G, LH SEN, IHG Plat Amb, Shangri-La Jade
Posts: 138
CHA-CHING!!! Just got paged, and have 3E.
2 minutes later they paged about another 5 people and asked them to bring boarding cards - F must be empty!
Time for my annual shower then - it's not even my birthday
2 minutes later they paged about another 5 people and asked them to bring boarding cards - F must be empty!
Time for my annual shower then - it's not even my birthday
Aug 20, 2010 | 10:30 am
#32
Join Date: Jul 2010
Location: Sweden
Programs: EK G, BD G, CO G, FB G, LH SEN, IHG Plat Amb, Shangri-La Jade
Posts: 138
Just as a follow-up, this wasn't an op-up - I've been debited miles.
..which makes me wonder if all the others were op-ups.
Won't use miles to upgrade on EK1 in a couple of weeks, so will see what happens.
..which makes me wonder if all the others were op-ups.
Won't use miles to upgrade on EK1 in a couple of weeks, so will see what happens.
Aug 30, 2010 | 10:31 pm
#34
Join Date: Jul 2010
Location: Sweden
Programs: EK G, BD G, CO G, FB G, LH SEN, IHG Plat Amb, Shangri-La Jade
Posts: 138
Not sure if I did it the "right" way, but just called the UK service centre and asked to be put through to them. They asked if they could help first, but I politely said no and asked to be transferred.
Judging by accent, I would guess that I got transferred to Dubai.
HTH
Judging by accent, I would guess that I got transferred to Dubai.
HTH
Aug 30, 2010 | 11:32 pm
#35
Join Date: Aug 2010
Posts: 11
While I don't know if what OP was told is true or not, if there are seats available in J-CL or F-CL on the day of departure, Silver and Gold card holders can upgrade using their miles at the airport. Blue card holders cannot do this at the airport since this is perk for Silver/Gold card holders.
These upgrades @ the airport work on a first come, first serve basis if there are seats available. If the desired class is already full, then it goes on a first come, first serve basis with Gold card members being upgraded before Silver card members (no shows).
These upgrades @ the airport work on a first come, first serve basis if there are seats available. If the desired class is already full, then it goes on a first come, first serve basis with Gold card members being upgraded before Silver card members (no shows).
Aug 31, 2010 | 11:38 am
#37
Join Date: Aug 2000
Location: Exile
Posts: 16,064
Again, does anyone know a way to contact this elusive "Gold Desk"? I've spent half the morning arguing with general reservations who swear that there is no such thing as the Gold Desk and that there is no way for a Gold member to wait list an upgrade request.
Aug 31, 2010 | 1:02 pm
#39
Join Date: Jul 2008
Location: ABZ & half way up Mekong
Programs: Qatar Gold. Skywards Silver, Etihad, China Airlines, Thai, Flying Blue, BA.
Posts: 173
Searching my contacts on my phone I have the Gold Desk down as 0844 800 4440, I really can't remember where I got this number or even if it is correct. Think I called them once a while back trying to change a seat, with no joy.
This would be if phoning from the UK, as other members have stated I think the Gold Desk is in Dubai ??
Best Regards
Flying Fireman
Aug 31, 2010 | 3:10 pm
#40
Join Date: Feb 2008
Location: BOM
Programs: Skywards Silver , JP Silver
Posts: 13
Have traveled J 2 return routes in past 2 months on Silver and never been OP-upped to F even tho the plane was empty 
I called up the EK office and spoke to them about Gold benefits as i am going to achieve it in 15 days and why I should stick to EK over 9W as 9w offers upgrade vouchers to Plat members and the office desk told me I can ask for a complimentary upgrade at the check-in if there are seats available...
wonder if its true or if she was just telling me this to get me off the phone.
I called up the EK office and spoke to them about Gold benefits as i am going to achieve it in 15 days and why I should stick to EK over 9W as 9w offers upgrade vouchers to Plat members and the office desk told me I can ask for a complimentary upgrade at the check-in if there are seats available...
wonder if its true or if she was just telling me this to get me off the phone.
Aug 31, 2010 | 3:58 pm
#41
Join Date: Aug 2008
Programs: EK Gold, EY Gold, BA Gold OW Emerald, A3 *G, SV Skyteam Elite
Posts: 972
Have traveled J 2 return routes in past 2 months on Silver and never been OP-upped to F even tho the plane was empty
I called up the EK office and spoke to them about Gold benefits as i am going to achieve it in 15 days and why I should stick to EK over 9W as 9w offers upgrade vouchers to Plat members and the office desk told me I can ask for a complimentary upgrade at the check-in if there are seats available... wonder if its true or if she was just telling me this to get me off the phone.
I called up the EK office and spoke to them about Gold benefits as i am going to achieve it in 15 days and why I should stick to EK over 9W as 9w offers upgrade vouchers to Plat members and the office desk told me I can ask for a complimentary upgrade at the check-in if there are seats available...
wonder if its true or if she was just telling me this to get me off the phone.Op-ups typically happen, when the class you travel is overbooked and the higher class has spare seats. Don't forget that Gold card holders are preferred over Silver card holders.
Sep 1, 2010 | 10:20 am
#43
Original Poster
Join Date: Mar 2010
Posts: 197
There is. If they have your number registered and you are gold, you go straight through. If not, politely ask to go to the Gold Desk. Try calling the main Emirates number rather than reservations as they are a different entity. Good luck!
Sep 1, 2010 | 10:27 am
#45
Join Date: Aug 2000
Location: Exile
Posts: 16,064
I'm calling from Canada right now and there are only two numbers here - one for Reservations and one for Skywards. Both swear blind that there is no such thing as the Gold Desk.