Gold upgrades
 

I have just found out that on each Emirates flight there are two seats automaticaly held for Gold members to upgrade. An agent told my colleague that information this morning so I called and tried to upgrade a flight in September from LHR to DXB on A380 (never upgrades available) which I have been looking to do for ages but never any availability. I specifcally asked to be put through to the Gold desk. I asked the agent if any upgrades were available and she said no but as I was a gold member she would put in a special request...30 seconds later, upgraded.

I have now doen exactly the same for a second flight from GLA-DXB.

so I guess the trick is to call as early as possible to get one of the two seats allocated for Gold upgrades.

hope this helps - I have a smile on my face knowing this.

Y-class to J or J to F?

GLA - DXB is only 2 class so would be Y to J.

Y to J but the agent said that they also have J to F

Nice 1 mate, called skywards and managed to get my trip to osaka upgraded, no availability showing online, called them and was told they had seats for gold members. Shame they couldnt take miles from my partners account coz he is silver, so its all mine thats been used!

Just called the gold desk, with high hopes, but no dice this time.

I'm flying on EK4 in a couple of weeks and tried to get a C>F upgrade.
When he told me there was no availability I specifically mentioned there should be additional seats reserved for Gold cardholders, which he agreed with but said they were also already taken.

I asked him to add a note on my PNR as a last ditch attempt. Just checked my booking online though, and it does now show that I'm on the waitlist for First (which when I spoke to the generic call centre a week or so ago they told me there was no waitlist)

Won't hold my breath, but we'll see. I'm sure I'll be impressed with the A380 anyway as I usually fly from BHX.

Just another perk of being a gold member! :). Will keep this in mind for the future.

At the risk of straying OT, I've been trying to keep an eye on seat allocation on EK4 on 17th August to see how my chances are faring (I'm still waitlisted on an upgrade from C to F)

I've been trying to check on seatcounter for the past few days, but keep getting error messages - is everyone else having the same problem?

Should anyone else manage to get onto it, would you be so kind as to check availability on EK1 on 2nd Sept too? ;) (again, from C to F)

Thanks all!

Does anybody have the US based number for the Gold desk? I made Gold a little while ago, but my account is based in DXB and I haven't received my materials yet.

Thanks! Valuable information!

...I did a search for this too - maybe it would be a useful sticky to have the worldwide numbers somewhere?

I noticed that there's no list of phone numbers on the back of my card, and I've thrown the old one away.

Hyperacusis - I got through by calling my local (UK) service centre and asking to be put through to the Gold desk (which seemed to be in Dubai)

I am having same problem - for last few days.

What is the "Gold Desk"?

A desk made of gold! No it is a facility for Gold members whereby there is a dedicated team to assist you with hotels, forward travel and the like.

It would help if they actually had a dedicated team to help Gold members with their regular reservations instead of stuff like that. :mad: